Sales and Marketing Manager

ServiceMaster Restore; Lakeland (FL); On-site; USD 90,000 - 130,000; Full time

Job summary

ServiceMaster Restore is seeking a seasoned sales leader to drive regional growth by leading our sales and marketing team in selling restoration services to residential and commercial clients. The role emphasizes strong client relationships, strategic campaigns, and cross-functional collaboration to win market share.

The ideal candidate brings 2+ years in sales management, proven ability to hit targets, and comfort with CRM tools and marketing automation.

Qualifications

• Over 2 years of sales experience, preferably in restoration or a related field.
• A minimum of 2 years in a sales management role with a proven track record.
• Excellent leadership and communication abilities.
• Experience developing and executing successful sales strategies and tactics.
• Willingness and ability to travel as needed to meet team, clients and events.
• Exceptional customer service skills and the ability to nurture client relationships.
• Familiarity with CRM systems and sales automation tools.

Responsibilities

• Lead sales and marketing representatives to meet and exceed targets.
• Develop and implement strategies to boost revenue and market share; create campaigns with the team.
• Conduct market research to identify trends, opportunities, and competitor analysis.
• Identify and pursue fresh sales prospects through networking and lead generation.
• Cultivate and maintain strong relationships with existing clients for satisfaction and repeat business.
• Collaborate with cross-functional teams to create compelling sales collateral and materials.
• Utilize marketing automation tools to streamline processes.
• Create and execute marketing campaigns across channels including print, social media, and email.
• Monitor sales performance and adjust strategies as needed.
• Provide exceptional customer service as a trusted contact throughout the process.
• Mentor and train sales representatives in sales techniques and product knowledge.
• Manage and prioritize leads and opportunities within the CRM.
• Monitor and analyze sales/marketing metrics to measure effectiveness.
• Stay updated on market trends and attend industry events; work within corporate structure.
• Be ready to travel during catastrophe events to support clients.

Skills

Sales Expertise

Leadership

Communication Skills

Strategy Guru

Traveler

Customer-Centric

Tech-Savvy

Tools

CRM systems

Sales automation tools

Job description

This is a high impact position within our business, we are seeking a seasoned sales professional with a passion for leadership that thrives on driving sales success and building strong client relationships. The Restoration Sales & Marketing Manager plays a pivotal role in our growth strategy. His/her primary focus will be to lead our sales team in selling restoration services to residential and commercial clients on a regional scale. This dynamic role involves developing sales strategies, nurturing existing customer relationships, identifying new opportunities, and fostering a winning sales culture. If you have a proven track record in sales management and a dedication to delivering top-notch customer service, we want to hear from you.

Key Responsibilities:

• Manage and lead our sales and marketing representatives to meet and exceed sales and revenue targets.
• Develop and implement effective sales and marketing strategies to boost revenue and market share. Work with the sales team to create campaigns and presentations.
• Conduct market research to identify trends, opportunities, and competitor analysis.
• Identify and pursue fresh sales prospects through networking, lead generation, and innovative sales tactics.
• Cultivate and maintain strong relationships with existing clients to ensure satisfaction and repeat business.
• Collaborate with cross-functional teams to create compelling sales collateral and promotional materials.
• Utilize marketing automation tools to streamline processes and improve efficiency.
• Create and execute marketing campaigns across various channels including print advertising, social media marketing, and email marketing.
• Monitor sales performance, making necessary adjustments to strategies.
• Provide exceptional customer service, serving as a trusted point of contact throughout the sales process.
• Mentor and train sales representatives in sales techniques, product knowledge, and outstanding customer service.
• Manage and prioritize sales leads and opportunities within our CRM system.
• Monitor and analyze sales and marketing metrics to measure effectiveness and make data-driven decisions.
• Stay updated on market trends and the competitive landscape by attending industry events and conferences. Work within corporate structure to utilize resources and maintain relationships.
• Be ready to travel during catastrophe events to support our clients.

Requirements:

• Sales Expertise: Over 2 years of sales experience, preferably in restoration or a related field.
• Leadership: A minimum of 2 years in a sales management role, with a strong record of achieving sales targets and leading a successful sales team.
• Communication Skills: Excellent leadership and communication abilities.
• Strategy Guru: Proven experience in developing and executing successful sales strategies and tactics.
• Traveler: Willingness and ability to travel as needed to meet team, clients and attend industry events.
• Customer-Centric: Exceptional customer service skills and a knack for building and nurturing client relationships.
• Tech-Savvy: Familiarity with CRM systems and sales automation tools.

Since its founding in 1929 by Marion E. Wade, a former minor league baseball player, ServiceMaster has stood by its word and its customers. As a result, it has grown into a world-class company composed of a family of brands that provides residential and commercial services to 5 million customers in the past year alone.
Today, ServiceMaster Restore is committed to helping our communities rebuild after a disaster, helping businesses get back to work, and helping our neighbors restore their homes to pre-loss conditions. Whether dealing with a burst pipe that impacts one home or a natural disaster that impacts the entire community, we’re by your side 24/7/365 to restore your property and your peace of mind.