Sales and Marketing Manager

ServiceMaster Restore; Crystal River (FL); On-site; USD 90,000 - 125,000; Full time

Job summary

ServiceMaster Restore seeks a seasoned sales and marketing leader to drive regional growth and elevate client relationships in residential and commercial restoration markets. You will guide a sales team, craft strategies, and expand market share while partnering with cross-functional teams to deliver compelling campaigns and collateral.

You will travel as needed, mentor reps, refine CRM usage, and monitor performance to sustain high growth. A proven track record in sales leadership is required.

Qualifications

• 2+ years sales experience, preferably in restoration or related field.
• 2+ years in a sales management role with a track record of hitting targets.
• Excellent leadership and communication abilities.
• Willingness to travel to meet team, clients and events.
• Customer-focused with strong relationship-building skills.
• Familiarity with CRM systems and sales automation tools.

Responsibilities

• Lead our sales and marketing representatives to meet or exceed targets.
• Develop and implement sales and marketing strategies to boost revenue.
• Conduct market research and analyze trends and competitors.
• Identify new prospects through networking and lead generation.
• Maintain strong client relationships to ensure repeat business.
• Collaborate on sales collateral and promotional materials.
• Utilize marketing automation tools to improve efficiency.
• Create and execute campaigns across print, social, and email channels.
• Monitor performance and adjust strategies as needed.
• Provide exceptional customer service throughout the sales process.
• Mentor and train sales reps on techniques and product knowledge.
• Manage leads in the CRM and track opportunities.
• Analyze metrics to measure effectiveness and drive decisions.
• Stay updated on market trends by attending events and conferences.
• Be prepared to travel during catastrophe events to support clients.

Skills

Sales

Leadership

Communication

Strategy

Travel

Customer service

CRM

Sales automation

Tools

CRM

Marketing automation

Job description

This is a high impact position within our business, we are seeking a seasoned sales professional with a passion for leadership that thrives on driving sales success and building strong client relationships. The Restoration Sales & Marketing Manager plays a pivotal role in our growth strategy. His/her primary focus will be to lead our sales team in selling restoration services to residential and commercial clients on a regional scale. This dynamic role involves developing sales strategies, nurturing existing customer relationships, identifying new opportunities, and fostering a winning sales culture. If you have a proven track record in sales management and a dedication to delivering top-notch customer service, we want to hear from you.

Key Responsibilities:

• Manage and lead our sales and marketing representatives to meet and exceed sales and revenue targets.
• Develop and implement effective sales and marketing strategies to boost revenue and market share. Work with the sales team to create campaigns and presentations.
• Conduct market research to identify trends, opportunities, and competitor analysis.
• Identify and pursue fresh sales prospects through networking, lead generation, and innovative sales tactics.
• Cultivate and maintain strong relationships with existing clients to ensure satisfaction and repeat business.
• Collaborate with cross-functional teams to create compelling sales collateral and promotional materials.
• Utilize marketing automation tools to streamline processes and improve efficiency.
• Create and execute marketing campaigns across various channels including print advertising, social media marketing, and email marketing.
• Monitor sales performance, making necessary adjustments to strategies.
• Provide exceptional customer service, serving as a trusted point of contact throughout the sales process.
• Mentor and train sales representatives in sales techniques, product knowledge, and outstanding customer service.
• Manage and prioritize sales leads and opportunities within our CRM system.
• Monitor and analyze sales and marketing metrics to measure effectiveness and make data-driven decisions.
• Stay updated on market trends and the competitive landscape by attending industry events and conferences. Work within corporate structure to utilize resources and maintain relationships.
• Be ready to travel during catastrophe events to support our clients.

Requirements:

• Sales Expertise: Over 2 years of sales experience, preferably in restoration or a related field.
• Leadership: A minimum of 2 years in a sales management role, with a strong record of achieving sales targets and leading a successful sales team.
• Communication Skills: Excellent leadership and communication abilities.
• Strategy Guru: Proven experience in developing and executing successful sales strategies and tactics.
• Traveler: Willingness and ability to travel as needed to meet team, clients and attend industry events.
• Customer-Centric: Exceptional customer service skills and a knack for building and nurturing client relationships.
• Tech-Savvy: Familiarity with CRM systems and sales automation tools.

Since its founding in 1929 by Marion E. Wade, a former minor league baseball player, ServiceMaster has stood by its word and its customers. As a result, it has grown into a world-class company composed of a family of brands that provides residential and commercial services to 5 million customers in the past year alone.
Today, ServiceMaster Restore is committed to helping our communities rebuild after a disaster, helping businesses get back to work, and helping our neighbors restore their homes to pre-loss conditions. Whether dealing with a burst pipe that impacts one home or a natural disaster that impacts the entire community, we’re by your side 24/7/365 to restore your property and your peace of mind.