Sales and Marketing Manager

ServiceMaster Restore; Crystal River (FL); On-site; USD 70,000 - 110,000; Full time

Job summary

ServiceMaster Restore is seeking a seasoned sales and marketing leader to drive regional growth by directing our sales and marketing representatives, building client relationships, and delivering top-tier service.

The role emphasizes developing strategies, pursuing new opportunities, mentoring staff, and leveraging CRM and marketing automation to boost revenue. Travel to catastrophe events is expected to support clients and strengthen business development.

Qualifications

• 2+ years of sales experience, preferably in restoration or related field.
• 2+ years in a sales management role with track record of targets.
• Excellent leadership and communication abilities.
• Proven experience developing and executing sales strategies.
• Willingness to travel to meet team and clients.
• Strong customer service and relationship-building skills.
• Familiarity with CRM systems and sales automation tools.

Responsibilities

• Manage and lead our sales and marketing representatives to meet and exceed sales and revenue targets.
• Develop and implement effective sales and marketing strategies to boost revenue and market share. Work with the sales team to create campaigns and presentations.
• Conduct market research to identify trends, opportunities, and competitor analysis.
• Identify and pursue fresh sales prospects through networking, lead generation, and innovative sales tactics.
• Cultivate and maintain strong relationships with existing clients to ensure satisfaction and repeat business.
• Collaborate with cross-functional teams to create compelling sales collateral and promotional materials.
• Utilize marketing automation tools to streamline processes and improve efficiency.
• Create and execute marketing campaigns across various channels including print advertising, social media marketing, and email marketing.
• Monitor sales performance, making necessary adjustments to strategies.
• Provide exceptional customer service, serving as a trusted point of contact throughout the sales process.
• Mentor and train sales representatives in sales techniques, product knowledge, and outstanding customer service.
• Manage and prioritize sales leads and opportunities within our CRM system.
• Monitor and analyze sales and marketing metrics to measure effectiveness and make data-driven decisions.
• Stay updated on market trends and the competitive landscape by attending industry events and conferences. Work within corporate structure to utilize resources and maintain relationships.
• Be ready to travel during catastrophe events to support our clients.

Skills

Sales expertise

Leadership

Communication

Strategy development

Traveler

Customer service

CRM familiarity

Marketing automation

Tools

CRM systems

Sales automation tools

Job description

This is a high impact position within our business, we are seeking a seasoned sales professional with a passion for leadership that thrives on driving sales success and building strong client relationships. The Restoration Sales & Marketing Manager plays a pivotal role in our growth strategy. His/her primary focus will be to lead our sales team in selling restoration services to residential and commercial clients on a regional scale. This dynamic role involves developing sales strategies, nurturing existing customer relationships, identifying new opportunities, and fostering a winning sales culture. If you have a proven track record in sales management and a dedication to delivering top-notch customer service, we want to hear from you.

Key Responsibilities:

• Manage and lead our sales and marketing representatives to meet and exceed sales and revenue targets.
• Develop and implement effective sales and marketing strategies to boost revenue and market share. Work with the sales team to create campaigns and presentations.
• Conduct market research to identify trends, opportunities, and competitor analysis.
• Identify and pursue fresh sales prospects through networking, lead generation, and innovative sales tactics.
• Cultivate and maintain strong relationships with existing clients to ensure satisfaction and repeat business.
• Collaborate with cross-functional teams to create compelling sales collateral and promotional materials.
• Utilize marketing automation tools to streamline processes and improve efficiency.
• Create and execute marketing campaigns across various channels including print advertising, social media marketing, and email marketing.
• Monitor sales performance, making necessary adjustments to strategies.
• Provide exceptional customer service, serving as a trusted point of contact throughout the sales process.
• Mentor and train sales representatives in sales techniques, product knowledge, and outstanding customer service.
• Manage and prioritize sales leads and opportunities within our CRM system.
• Monitor and analyze sales and marketing metrics to measure effectiveness and make data-driven decisions.
• Stay updated on market trends and the competitive landscape by attending industry events and conferences. Work within corporate structure to utilize resources and maintain relationships.
• Be ready to travel during catastrophe events to support our clients.

Requirements:

• Sales Expertise: Over 2 years of sales experience, preferably in restoration or a related field.
• Leadership: A minimum of 2 years in a sales management role, with a strong record of achieving sales targets and leading a successful sales team.
• Communication Skills: Excellent leadership and communication abilities.
• Strategy Guru: Proven experience in developing and executing successful sales strategies and tactics.
• Traveler: Willingness and ability to travel as needed to meet team, clients and attend industry events.
• Customer-Centric: Exceptional customer service skills and a knack for building and nurturing client relationships.
• Tech-Savvy: Familiarity with CRM systems and sales automation tools.

Since its founding in 1929 by Marion E. Wade, a former minor league baseball player, ServiceMaster has stood by its word and its customers. As a result, it has grown into a world-class company composed of a family of brands that provides residential and commercial services to 5 million customers in the past year alone.
Today, ServiceMaster Restore is committed to helping our communities rebuild after a disaster, helping businesses get back to work, and helping our neighbors restore their homes to pre-loss conditions. Whether dealing with a burst pipe that impacts one home or a natural disaster that impacts the entire community, we’re by your side 24/7/365 to restore your property and your peace of mind.