Sales and Marketing Director

Hickory Senior Living Management, LLC; New Albany (MS); On-site; USD 35,000 - 40,000; Full time

Job summary

Hickory Senior Living Management, LLC is seeking a proactive admissions coordinator to support our Mississippi community. You will drive occupancy, handle inquiries, conduct tours, assess resident needs, and help develop service plans that meet resident goals.

Responsibilities include coordinating transitions from hospitals or rehab facilities, training staff, maintaining hospital relationships, and tracking marketing activities. A caring, client-focused approach is essential.

Qualifications

• Excellent verbal and written communication with strong listening skills.
• Strong customer service abilities for internal and external stakeholders.
• Excellent organizational skills and attention to detail.
• Caring personality with empathy for residents and families.
• Personal and/or professional experience with the elderly.
• Valid driver’s license in the state of employment.
• We are a drug-free workplace; background checks and substance abuse testing are performed.

Responsibilities

• Achieve occupancy goals for the community.
• Handle new Resident family and Resident contact, inquiries, tours, and assessments.
• Develop Resident initial service plans and promote additional services.
• Coordinate new Resident transitions from hospital, rehab facility, or home.
• Train staff in visitor welcome and orientation.
• Maintain liaison with hospitals and health agencies.
• Document marketing and community relations activities in the database.
• Provide the Executive Director with sales and marketing information.
• Plan and participate in community events.

Skills

Verbal and written communication

Listening skills

Customer service

Organizational skills

Caring personality

Elderly care experience

Job description

Salary Range: $35,000-$40,000 + Commissions (actual rate of pay will be based on experience)

• Responsible for achievement of occupancy goals.

• Performs all new Resident family and Resident contact, including but not limited to the initial inquiry calls, off and on-site visits, community tours, and entering resident assessments.

• Develops Resident initial service plans and recommends and assists in developing and promoting additional service offerings.

• Coordinates new Resident transition from hospital, rehab facility, home, or other location.

• Trains staff in visitor welcome and orientation.

• Maintains ongoing liaison with hospital and health agencies.

• Ensures all marketing and community relations communications are accurately and timely notated in the marketing database system.

• Provides the Executive Director with accurate and timely sales and marketing information.

• Responsible for planning, implementing, and participating in community events.

• Excellent verbal and written communication, including listening skills.

• Strong customer service skills – both internal and external.

• Excellent organizational skills.

• Must have an overall “caring” personality and attitude.

• Personal and/or professional experience with the elderly.

• Valid driver’s license in the state of employment required.

• We are a drug-free workplace. We do perform criminal background checks and substance abuse testing.