Sales and Marketing Director

Innovation Senior Living; Naples (FL); Sur place; USD 90 000 - 120 000; Plein temps

Avantages offerts par ce poste

Health insurance

Dental insurance

Vision insurance

401K

Employee Referral Bonus Program

Résumé du poste

Innovation Senior Living is seeking a Marketing Director in Florida to lead community outreach, supervise sales activity, and promote the brand. reporting to the Community CEO, you will coordinate tours, explain amenities, and ensure a welcoming resident experience.

The role combines frontline customer service with admissions oversight, data management across software platforms, and collaboration with the business manager to lease available units.

Qualifications

• Customer service experience within a senior living or healthcare setting.
• CPR certification is required or in progress.
• Clear background screening is required.
• Valid driver's license and reliable transportation.
• Must be able to read, write, and speak English.

Responsabilités

• Promote the community through tours and in-person visits to prospective residents.
• Explain amenities and benefits to potential residents and families.
• Process resident admission applications and oversee service coordination.
• Maintain accurate resident data in all software systems.
• Lead leasing activities: schedule showings, qualify prospects, and close units with the CEO and business manager.

Connaissances

Customer service

Communication

Leasing process knowledge

Formation

High School Diploma

CPR Certification

Description du poste

Marketing Director

Innovation Senior Living, headquartered in Winter Park, Florida, owns and operates middle market senior living communities that includes independent, assisted living, adult day stay and memory care throughout the State of Florida. We are socially accountable to working and middle-class individuals by providing sensible senior living solutions for them. We believe in a workplace that embraces diversity and inclusion and a culture that welcomes people from all walks of life.We believe in a workplace that embraces a culture that welcomes people from all walks of life. Innovation Senior Living is certified as a Women-Owned Business (WBE) and a Minority-Owned Business (MBE).

Company Core Values

• Honor Every Person - Treat each resident with dignity, respect, and compassion.
• Do the Right Thing - Act with integrity, honesty, and professionalism, always.
• Own the Outcome - We are responsible for the safety, well-being, and experience of every resident.
• Be Reliable - Show up, follow through, and be someone others can count on.
• Work as One Team - We support each other to provide the best care possible.
• Always Improve - We learn, adapt, and get better every day.

This position is under the direct supervision of the Community CEO. The individual in this position will be expected to promote our community within the community through telephone or in-person visits, give community tours and explain the amenities and benefits of the community. Duties include ensuring all residents have completed the appropriate paperwork and are qualified to reside in this community, process all applications for resident admission, and oversee the securing of services. It will be the responsibility of the person in this position to keep all software programs updated with current information and matching.

This position is a customer service specialist and is typically the first touch point for customers; they are expected to provide an excellent customer service experience for all residents, guests, and other customers. This position handles the leasing process in the community, including scheduling appointments with prospective residents, qualifying prospective residents, showing the community, and leasing available units in collaboration with the Community CEO and business manager.

Qualifications:

• High School Diploma preferred
• Current hands-on CPR Certification.
• Must have a clear background screening.
• Must have a clean driving record and reliable transportation
• Must be able to speak, read and write English

Additional Information:

• Benefits (health, dental, vision) including 401K
• 8–12-hour shifts
• Employee Referral Bonus Program

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, disability, protected veteran status, or any other characteristic protected by law. We will consider qualified applicants with criminal histories consistent with applicable law for employment.

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