Sales and Install Coordinator

AvaHR; Coatesville (Chester County); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

100% company-paid medical

100% company-paid dental

100% company-paid life

100% company-paid short term dis.

100% company-paid long term dis.

FSA options

HSA options

discount programs

401(k) retirement plan with 100% match

company events

virtual training programs

Job summary

DiBiase Heating and Cooling Company is seeking a sales coordinator to act as a liaison between customers and the company, handling installation paperwork and supporting the sales manager to keep the department profitable.

This full-time role runs 7:30 AM to 4:00 PM, Monday–Friday, with overtime as needed. Earn hourly pay plus commissions and enjoy 100% company-paid medical, dental, life, disability, FSA/HSA options, a 401(k) with 100% match up to 3%, and frequent company events.

Qualifications

• Three years related experience in sales, HVAC and or technical experience and office department of a service-related industry.
• Experience and knowledge in sales process.
• Advanced customer service skills.
• High School Diploma.
• Valid driver’s license.
• Computer skills using Word, Excel, PowerPoint.
• Ability to multi-task.
• Highly organized.

Responsibilities

• Take and schedule incoming sales appointments and answer customer questions to book job.
• Maintain assistance in completing job folders and preparing for installations including processing customer rebates and registrations.
• Work with installation department to schedule installations with customers on a timely basis and collect deposits.
• Process all finance documents for new installations in a timely manner and ensure all payments are being finalized in dispatch software.
• Maintain leads coming from other sources such as internet marketing leads to ensure fast turnaround.
• Track and report on sales leads to ensure we are maximizing performance in the department.
• Track and report on consultant performance relating to close rate and average sale per lead source.
• Track and report on department profitability to ensure margins are within targeted range.
• Support the sales department with closing jobs on the field as needed with commission base pay.
• Maintain literature inventory and collateral and presentation information and work with marketing on creating items needed.
• Maintain daily/monthly commission reports for consultants and forward to payroll department.
• Attend Management and sales meetings to discuss company goals and objectives and ensure we are on course to hit our targeting goals.

Skills

Sales experience

HVAC knowledge

Customer service

Multitasking

Highly organized

Microsoft Office

Education

High School Diploma

Tools

Word

Excel

PowerPoint

Job description

Job Function:

The sales coordinator will act as a liaison between the customer and the company, assisting with paperwork relating to the installation documents and work closely with the sales manager to maintain the department profitability.

Work Hours:

7:30AM to 4:00PM, Monday through Friday. Overtime available if needed.

Pay Scale:

Hourly Pay + Commission

Benefits:

• 100% company-paid medical
• 100% company-paid dental
• 100% company-paid life
• 100% company-paid short term disability
• 100% company-paid long term disability
• FSA options
• HSA options
• discount programs
• a 401(k) retirement plan with 100% match up to 3%
• company events
• virtual training programs

ABOUT DIBIASE HEATING AND COOLING COMPANY

Since 2008, DiBiase Heating and Cooling Company, has strived to create the ultimate customer service experience by providing the fastest HVAC service in the area. By hiring people who share our core company values of integrity, honesty, and quality, we are able to accomplish this goal. Our team is home to some of the most qualified technicians in the industry who provide solutions for homeowners and their families to create a safe and comfortable home while ensuring system durability and maximizing energy savings. In order to hire and retain such quality and skilled employees, we provide top-notch benefits, great pay, and an awesome culture and team to work with!

Qualifications:

• Three years related experience in sales, HVAC and or technical experience and office department of a service-related industry
• Experience and knowledge in sales process
• Advanced customer service skills
• High School Diploma
• Valid driver’s license
• Computer skills using Word, Excel, PowerPoint
• Ability to multi-task
• Highly organized

Duties:

• Take and schedule incoming sales appointments and answer customer questions to book job.
• Maintain assistance in completing job folders and preparing for installations including processing customer rebates and registrations.
• Work with installation department to schedule installations with customers on a timely basis and collect deposits.
• Process all finance documents for new installations in a timely manner and ensure all payments are being finalized in dispatch software.
• Maintain leads coming from other sources such as internet marketing leads to ensure fast turnaround.
• Track and report on sales leads to ensure we are maximizing performance in the department.
• Track and report on consultant performance relating to close rate and average sale per lead source.
• Track and report on department profitability to ensure margins are within targeted range.
• Support the sales department with closing jobs on the field as needed with commission base pay.
• Maintain literature inventory and collateral and presentation information and work with marketing on creating items needed.
• Maintain daily/monthly commission reports for consultants and forward to payroll department.
• Attend Management and sales meetings to discuss company goals and objectives and ensure we are on course to hit our targeting goals.

If you are looking for the next step in your career, come and be part of our DiBiase Family Growth!!