Sales and Install Coordinator

AvaHR; Broomall (PA); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Company-paid medical, dental, life

Short/long term disability

FSA/HSA options

401(k) with match

Company events

Virtual training

Discount programs

Job summary

DiBiase Heating and Cooling Company is seeking a Local Experienced HVAC Sales Coordinator to act as a liaison between customers and the company, assisting with installation paperwork and collaborating with the sales manager to maintain profitability. The role runs Monday–Friday, with overtime possible, and offers hourly pay plus commission along with a comprehensive benefits package.

The successful candidate will have 3+ years in sales/HVAC or related fields, strong customer service skills, and

Qualifications

• Three years related experience in sales, HVAC and/or technical experience in a service-related industry.
• Experience and knowledge in sales process.
• Advanced customer service skills.
• High School Diploma.
• Valid driver’s license.
• Computer skills using Word, Excel, PowerPoint.
• Ability to multi-task.
• Highly organized.

Responsibilities

• Take and schedule incoming sales appointments and answer customer questions to book jobs.
• Maintain assistance in completing job folders and preparing for installations including processing customer rebates and registrations.
• Work with installation department to schedule installations with customers on a timely basis and collect deposits.
• Process all finance documents for new installations in a timely manner and ensure all payments are being finalized in dispatch software.
• Maintain leads coming from other sources such as internet marketing leads to ensure fast turnaround.
• Track and report on sales leads to ensure we are maximizing performance in the department.
• Track and report on consultant performance relating to close rate and average sale per lead source.
• Track and report on department profitability to ensure margins are within targeted range.
• Support the sales department with closing jobs on the field as needed with commission-based pay.
• Maintain literature inventory and collateral and presentation information and work with marketing on creating items needed.
• Maintain daily/monthly commission reports for consultants and forward to payroll department.
• Attend Management and sales meetings to discuss company goals and objectives and ensure we are on course to hit our targeting goals.

Skills

Sales experience

HVAC knowledge

Technical experience

Office administration

Customer service

Multi-tasking

Organizational skills

Education

High School Diploma

Tools

Word

Excel

PowerPoint

Job description

Local Experienced HVAC Sales Coordinator Needed ASAP!

Looking for a greater purpose? Tired of feeling unappreciated, like you are just a number? Apply today with DiBiase Heating and Cooling. We are a family owned company where you can get the feel of being part of a team where everyone works together with the perks of working for a larger company.

Job Function:

The sales coordinator will act as a liaison between the customer and the company, assisting with paperwork relating to the installation documents and work closely with the sales manager to maintain the department profitability.

Work Hours:

7:30AM to 4:00PM, Monday through Friday. Overtime available if needed.

Pay Scale:

Hourly Pay + Commission

Benefits:

We provide excellent benefits such as 100% company-paid medical, dental, life, short term and long term disability, FSA options, HSA options, discount programs, a 401(k) retirement plan with 100% match up to 3%, company events, and more! We also offer virtual training programs.

ABOUT DIBIASE HEATING AND COOLING COMPANY

Since 2008, DiBiase Heating and Cooling Company, has strived to create the ultimate customer service experience by providing the fastest HVAC service in the area. By hiring people who share our core company values of integrity, honesty, and quality, we are able to accomplish this goal. Our team is home to some of the most qualified technicians in the industry who provide solutions for homeowners and their families to create a safe and comfortable home while ensuring system durability and maximizing energy savings. In order to hire and retain such quality and skilled employees, we provide top-notch benefits, great pay, and an awesome culture and team to work with!

Qualifications:

• Three years related experience in sales, HVAC and or technical experience and office department of a service-related industry
• Experience and knowledge in sales process
• Advanced customer service skills
• High School Diploma
• Valid driver’s license
• Computer skills using Word, Excel, PowerPoint
• Ability to multi-task
• Highly Organized

Duties:

• Take and schedule incoming sales appointments and answer customer questions to book job.
• Maintain assistance in completing job folders and preparing for installations including processing customer rebates and registrations.
• Work with installation department to schedule installations with customers on a timely basis and collect deposits.
• Process all finance documents for new installations in a timely manner and ensure all payments are being finalized in dispatch software.
• Maintain leads coming from other sources such as internet marketing leads to ensure fast turnaround.
• Track and report on sales leads to ensure we are maximizing performance in the department.
• Track and report on consultant performance relating to close rate and average sale per lead source.
• Track and report on department profitability to ensure margins are within targeted range.
• Support the sales department with closing jobs on the field as needed with commission base pay.
• Maintain literature inventory and collateral and presentation information and work with marketing on creating items needed.
• Maintain daily/monthly commission reports for consultants and forward to payroll department.
• Attend Management and sales meetings to discuss company goals and objectives and ensure we are on course to hit our targeting goals.

If you are looking for the next step in your career, come and be part of our DiBiase Family Growth!! Apply Today!!