Sales and Guest Experience Specialist

Chapter Aesthetic Studio; Rochester (MN); Sur place; USD 25 000 - 28 000; Temps partiel

Avantages offerts par ce poste

Employee discounts on services

Professional development

Growth opportunities

Modern studio environment

Résumé du poste

Chapter Aesthetic Studio in Rochester, MN seeks a part-time Guest Relations Associate to welcome guests, manage front-of-studio operations and help guests choose services, memberships and products. You will partner with clinical staff to guide guests through the new guest journey and enhance treatment planning.

This role offers hourly pay starting at $18-$20+ per hour (based on experience) with eligibility for monthly incentive pay, and a supportive, growth-focused team environment in a modern

Qualifications

• 2+ years of sales experience in a guest-focused environment.
• Strong communication and interpersonal skills.
• Proficiency with phones, booking systems and POS software.

Responsabilités

• Welcome guests warmly and professionally.
• Manage front-of-studio operations: phones, bookings, check-in/out, payments.
• Educate guests on products, services, and financing options.
• Drive sales through services, memberships and retail.
• Maintain a clean, organized studio environment.

Connaissances

Sales experience

Customer service

Communication

Phone handling

POS software

Formation

High school diploma

Outils

Booking systems

Point of sale (POS)

Description du poste

Be the First Smile They See – and the Lasting Impression They Remember

Job Type: Part-Time (25-30 hours)

Hourly Rate: Starting at $18-$20+/hour (based on experience) plus eligibility for monthly incentive pay

Why Join Chapter Aesthetic Studio?

• A supportive, people-first culture focused on delivering confidence through personalized care
• Ongoing training and professional development
• A modern, uplifting studio environment with a tight-knit, collaborative team
• Employee discounts on services and retail products
• Opportunities for growth and leadership across our expanding studio network

What You’ll Do

• Welcome every guest with warmth, energy, and professionalism
• Create memorable experiences that foster loyalty and referrals
• Manage front-of-studio operations: phones, appointment booking, guest check-in/out, and payment processing
• Support guests through product education, service recommendations, rebooking, and financing options
• Help guests understand the value of retail products, service packages, and Chapter Rewards Club memberships
• Partner with clinical staff to guide guests through the new guest journey and enhance treatment planning
• Meet and exceed sales goals for services, memberships, and retail
• Maintain a clean, organized, and guest-ready studio environment

What We’re Looking For

• At least 2 years of sales experience in a fast-paced, guest-focused environment
• Friendly, outgoing personality with excellent communication and interpersonal skills
• Tech-savvy and comfortable with phones, booking systems, and POS software
• Organized, detail-oriented, and adaptable under pressure
• High school diploma or equivalent required

About Chapter Aesthetic Studio

Chapter Aesthetic Studio is a premier aesthetic care provider where medical expertise meets modern beauty. As part of TAG – The Aspen Group, we’re redefining the guest experience—making confidence accessible, care personalized and results remarkable.

TAG - The Aspen Group was built on the simple idea of bringing better healthcare to more people. The independent healthcare practices TAG supports, operate more than 1,300 locations in 45 states through its six consumer healthcare brands: Aspen Dental®, ClearChoice Dental Implant Centers®, WellNow Urgent Care®, Chapter Aesthetic Studio, and AZPetVet. Combined, the practices serve more than 35,000 patients a day and more than 8 million patients each year. TAG is headquartered at 800 W. Fulton Market in Chicago. For more information, visit teamtag.com.

TAG-The Aspen Group, its affiliates, related companies and supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Hourly Rate: Starting at $18-$20+/hour (based on experience) plus eligibility for monthly incentive pay