Sales and Enrollment Manager

SwimKids Utah; Pleasant Grove (UT); On-site; USD 26,174 - 30,307; Full time

Job summary

A local children's development company in Pleasant Grove is seeking a driven Sales & Enrollment Manager. This role involves managing the enrollment process, improving customer experience, and driving growth. The ideal candidate has 2-5 years of experience in sales or operations and demonstrates strong communication and analytical skills. The role offers opportunities for growth and direct exposure to leadership. Interested candidates should apply by sending their resume to [e-mail].

Qualifications

• 2-5 years of experience in sales, customer success, or business operations.
• Proven ability to manage multiple priorities and follow through independently.
• Tech-savvy and quick to learn new systems.

Responsibilities

• Manage the full enrollment cycle from inquiry to registration.
• Drive conversion by improving follow-up and customer experience.
• Track and improve key performance metrics.

Skills

Sales experience

Customer success

Operations management

Analytical mindset

Strong communication skills

Tech-savvy

Tools

CRM software

WordPress

Scheduling tools

Job description

Sales & Enrollment Manager

SwimKids Utah – Pleasant Grove, UT • $19–$22/hour

SwimKids Utah is seeking a driven full- or part-time Sales & Enrollment Manager to take ownership of our enrollment process and customer experience. This role is ideal for someone with 2–5 years of experience in sales, customer success, or operations who is ready to step into a position with more responsibility and impact.

You'll play a key role in driving growth, improving systems, and helping shape the way our business scales.

What You\'ll Own

• Manage the full enrollment cycle—from initial inquiry to registration and retention
• Drive conversion by improving follow-up, communication, and customer experience
• Track and improve key performance metrics (leads, enrollments, retention)
• Identify gaps in processes and implement more efficient systems
• Support day-to-day operations including scheduling and administrative workflows
• Troubleshoot basic system or tech issues and coordinate with vendors
• Assist with website updates and marketing initiatives
• Act as a key point of communication between customers, staff, and leadership

What We\'re Looking For

• 2–5 years of experience in sales, customer success, or business operations
• Proven ability to manage multiple priorities and follow through independently
• Strong communication skills with a professional, customer-focused approach
• Analytical mindset — comfortable tracking performance and improving results
• Tech-savvy and quick to learn new systems (CRM, scheduling tools, etc.)
• Experience with WordPress or similar platforms is a plus

Why This Role is a Great Next Step

• Opportunity to take ownership of a key business function (sales & enrollment)
• Direct exposure to leadership and business decision-making
• Ability to influence processes and see measurable results from your work
• Hands-on experience across sales, operations, and marketing
• Clear opportunities for growth and increased responsibility as the company expands

About SwimKids

SwimKids Utah is a locally owned business focused on child development and water safety. We are growing quickly and are looking for team members who want to grow with us and take on increasing responsibility over time.

Apply today!

Send your resume and a brief introduction to [e-mail]

Zero Tolerance Policy

At SwimKids, All About the Kids isn\'t just a value; it\'s our foundation. We enforce a strict zero-tolerance policy for any form of child abuse, neglect, harassment, discrimination, or unsafe behavior. Every team member is expected to uphold the highest standards of professionalism, safety, and respect at all times. Any violation of this policy will result in immediate disciplinary action, up to and including termination and reporting to the proper authorities.