Sales and Customer Service

Massage Envy; Vadnais Heights (MN); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Starting wage $19/hr

Sign-on bonus $750

Commission on memberships

Free massages

Health insurance for full-time

Job summary

Massage Envy Vadnais Heights is seeking a Sales & Customer Service Associate passionate about wellness and helping clients feel their best. You will welcome guests, explain massage and skincare benefits, and guide memberships to support overall wellbeing.

Join a team with starting pay of $19.00/hour, a $750 sign-on bonus for full-time members, commission opportunities on memberships and retail, plus perks like free massages and employer-paid health insurance for full-time staff.

Qualifications

• Customer service mindset and strong communication skills.
• Sales-minded with ability to recommend memberships and wellness products.
• Basic computer and cash-handling skills.
• Ability to multitask in a fast-paced environment.
• Positive attitude and team player.

Responsibilities

• Welcome clients and deliver outstanding customer service, scheduling appointments.
• Explain benefits of massage, skincare, and stretch services to clients.
• Recommend memberships and wellness products aligned with client goals.
• Build lasting relationships to drive loyalty and retention.
• Maintain a clean, safe, and welcoming space for guests.
• Collaborate with a dynamic wellness team.

Skills

Customer service

Communication

Sales skills

Cash handling

Multitasking

Computer literacy

Job description

Join Our Team at Massage Envy Vadnais Heights!

Do you love helping people and creating exceptional customer experiences? Are you passionate about wellness and enjoy connecting with others? If so, we'd love to meet you!

At Massage Envy Vadnais Heights, we're more than a spa—we're a community dedicated to helping people feel their best. As a Sales & Customer Service Associate, you'll play an important role in welcoming clients, building lasting relationships, and helping them discover the benefits of massage, skincare, and total body wellness.

Why You'll Love Working With Us

• Starting pay of $19.00/hour
• $750 sign-on bonus for full-time team members
• Commission opportunities on memberships, enhanced therapies, and retail sales
• Opportunity to enjoy FREE massages
• Employer-paid health insurance for full-time employees
• Dental, AFLAC, employee discounts, and career growth opportunities
• Paid training and ongoing support to help you succeed
• A fun, positive, and team-oriented workplace where your contributions matter

What You'll Do

• Deliver outstanding customer service by welcoming clients, answering questions, and scheduling appointments
• Help clients understand the benefits of regular massage, skincare, and stretch services
• Recommend memberships and wellness products that support clients' health goals
• Build lasting relationships that encourage client loyalty and retention
• Support a clean, safe, and welcoming environment for every guest
• Collaborate with an energetic team that shares a passion for wellness

We're Looking For Someone Who

• Loves helping people and creating memorable experiences
• Has strong communication and customer service skills
• Enjoys sales and confidently recommends products and memberships
• Thrives in a fast-paced environment and can multitask effectively
• Has basic computer and cash-handling skills
• Brings a positive attitude and enjoys working as part of a supportive team