Sales And Client Advisor - Copley Place

Brobston Group LLC; Boston (MA); On-site; USD 42,000 - 60,000; Full time

Job summary

Brobston Group LLC is seeking a Sales and Client Advisor (Keyholder) at the Copley Place location in Boston. You will support store management, open/close procedures, and drive sales while maintaining high standards of customer service, operations, merchandising, and presentation.

Ideal candidates have 3+ years in retail/fashion, proven sales achievement, strong communication, multitasking ability, and a sharp business sense. The role emphasizes visual and operational standards and teamwork.

Qualifications

• 3+ years of experience in a similar retail or fashion role.
• Proven ability to drive sales and meet targets in a selling role.
• Excellent verbal and written communication skills.
• Ability to manage multiple tasks in a fast paced environment.
• Commercial awareness and strong business acumen.
• Strategic vision and high level of personal performance.
• Capability to implement visual and operational standards.

Responsibilities

• Achieve individual and store sales goals
• Perform opening and closing of the store and oversee daily operations
• Organize and maintain stockroom for efficient access to merchandise
• Support management in personnel oversight and clear communication with teams
• Handle customer complaints and feedback in a timely manner
• Implement and enforce store operations and sustainability policies
• Partner on inventory control and loss prevention to reduce shrinkage
• Ensure registers and safe operate correctly and manage cash accuracy
• Assist with visual merchandising and upkeep of fixtures and store presentation

Skills

Sales

Customer service

Communication

Multitasking

Business acumen

Strategic vision

Visual standards

Job description

Summary

Sales and Client Advisor (Keyholder) supports store management with opening and closing procedures, drives sales performance, and ensures high standards of customer service, operations, merchandising, and store presentation at the Copley Place location.

Responsibilities

• Achieve individual and store sales goals
• Perform opening and closing of the store and oversee daily operations
• Organize and maintain stockroom for efficient access to merchandise
• Support management in personnel oversight and clear communication with teams
• Handle customer complaints and feedback in a timely manner
• Implement and enforce store operations and sustainability policies
• Partner on inventory control and loss prevention to reduce shrinkage
• Ensure registers and safe operate correctly and manage cash accuracy
• Assist with visual merchandising and upkeep of fixtures and store presentation

Requirements

• 3+ years of experience in a similar retail or fashion role
• Proven ability to drive sales and meet targets in a selling role
• Excellent verbal and written communication skills
• Ability to manage multiple tasks in a fast paced environment
• Commercial awareness and strong business acumen
• Strategic vision and high level of personal performance
• Capability to implement visual and operational standards