Sales and Catering Coordinator

General Hotels Corporation; Indianapolis (IN); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is looking for a dynamic Sales and Catering Coordinator to join their vibrant team. This full-time position offers a unique opportunity to provide essential administrative support to the Sales and Catering Team, assisting with inquiries, preparing contracts, and coordinating events. Ideal for an energetic individual with a passion for hospitality, this role promises a supportive environment where you can grow your skills and contribute to memorable guest experiences. Enjoy a range of benefits, including medical insurance, 401(k) matching, and generous time off, while being part of a company that values its employees and promotes from within.

Benefits

Medical, Dental, Vision Insurance

Company-paid Life Insurance

401(k) with company match

Hotel Room Discounts

Generous Time Off

Qualifications

• Entry-level role with a focus on administrative support for sales and catering.
• Experience in hotel sales or catering is preferred.

Responsibilities

• Provide administrative support to sales and catering leadership.
• Prepare contracts and proposals, manage client inquiries.
• Coordinate small meetings and events, maintain databases.

Skills

Customer Service

Communication Skills

Organizational Skills

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Education

High School Diploma

Experience in Hotel Sales or Catering

Tools

Amadeus

Delphi

Social Tables

Job description

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The Crowne Plaza Indianapolis Airport is seeking a Sales and Catering Coordinator. This full-time position reports to the Director of Sales. We seek a highly energetic, positive, and organized individual to provide administrative support to the Sales and Catering Team. This entry-level role involves assisting with small group sales and catering inquiries, under training.

Duties And Responsibilities

• Provide administrative support to sales and catering leadership
• Answer inquiries, handle client calls/questions, and manage internal operational questions
• Prepare contracts and proposals
• Maintain the hotel’s sales and catering database, Amadeus
• Coordinate small in-house meetings and events, finalize details
• Prepare Banquet Event Orders (BEOs)
• Distribute weekly BEOs and group resumes, and daily event schedules
• Manage signage and door signs for groups
• Correspond with clients and guests
• Assist with VIP amenities and deliveries
• Support CMDs and Housing Manager with vouchers and signage
• Handle special projects and marketing tasks
• Learn or use social tables/event diagramming software
• Support Housing Manager during busy periods
• Assist with phone coverage for sales, catering, and events teams
• Perform other duties as assigned by the Director of Sales

Minimum Requirements

• People-oriented with a positive attitude
• Experience in hotel sales, catering, or customer service preferred
• Proficiency in Microsoft Word, Excel, PowerPoint
• Knowledge of Amadeus or Delphi preferred
• Excellent verbal and written communication skills
• Organized team player capable of working under tight deadlines
• Physical ability to stoop, bend, lift up to 20 lbs

Benefits

• Medical, Dental, Vision Insurance
• Company-paid Life Insurance and Telemedicine
• Supplemental Life Insurance
• 401(k) with company match
• Earned Wage Access via PayActiv
• Hotel Room Discounts
• Employee Assistance Program
• Perks through Benefit Hub
• Generous Time Off

This is a full-time, on-site role with regular hours Monday-Friday; some evenings and weekends may be required.

General Hotels Corporation values enriching lives through hospitality. With over 60 years, we promote from within and recognize our associates as key to our success. We are an equal opportunity employer participating in E-Verify.