Sales and Business Development Manager (Outbound)

Jonas Software; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

Jonas Software is seeking a results-driven Business Development Manager (Outbound) to lead disciplined prospecting, build a healthy sales pipeline, and convert nonprofit organizations into empowOR users who realize measurable impact.

You will own pre-demo discovery, partner with the VP and CEO to refine messaging, engage about 1,000 Community Action Agencies nationwide, and extend to other nonprofit networks while tracking revenue metrics and reporting progress to leadership.

Qualifications

• Deep knowledge of the nonprofit sector, including funding structures, data reporting requirements, and common operational pain points.
• Highly disciplined, self-directed, and organized; able to work independently and manage a full sales pipeline without close supervision.
• Exceptional relationship-building and active listening skills.
• Strong written and verbal communication skills; able to craft compelling, audience-specific messaging.
• Experience with CRM tools and sales pipeline management.
• Comfortable conducting software demonstrations and translating technical features into practical value for non-technical audiences.

Responsibilities

• Establish and execute a disciplined outbound sales process.
• Develop and document a repeatable, systematic outbound prospecting process in collaboration with the VP and CEO.
• Build and maintain a healthy sales pipeline; actively move prospects through each stage.
• Track key sales metrics including outreach volume, time to close, and conversion rates.
• Focus initial prospecting on the ~1,000 Community Action Agencies nationwide as the primary target market.
• Identify and research additional target markets beyond the core CAA focus, including other nonprofit networks.
• Monitor and report on revenue metrics and progress toward targets; assist VP in setting revenue goals.
• Define and communicate empowOR's value proposition.
• Partner with the executive team to refine the value proposition, pitch components, and messaging for target audiences.
• Create value pieces — articles, checklists, presentations, case studies — that support outbound outreach.
• Develop audience-specific approaches for different nonprofit customer types.
• Stay current on product features to accurately represent empowOR's capabilities.
• Build relationships with prospective customers and conduct effective discovery.
• Lead all pre-demo meetings, conduct in-depth discovery conversations to understand prospect pain points, data needs, and agency goals.
• Match prospect needs to empowOR features and develop tailored demonstration plans.
• Conduct software demonstrations or coordinate with appropriate team members.
• Develop and deliver accurate quotes in coordination with Sales and Admin Coordinator.
• Complete handoff briefing forms to ensure a seamless transition to the customer experience team at close.

Skills

Nonprofit sector knowledge

Relationship-building

Outbound sales

CRM tools

Discovery & demos

Communication

Tools

CRM software

Job description

Job Description: Business Development Manager (Outbound) CE Outcome: Driving sustainable revenue growth by identifying, engaging, and converting prospective customers into confident empowOR users through disciplined outbound sales processes, relationship-building, and a deep understanding of nonprofit needs.

Reports To: CEO Positions Reporting to this Position: — Participates in Following Meetings/Teams: Launch Planning Team, Management & Leadership Team Outcome: Secure new customers and hit revenue targets through a systematic, relationship-driven outbound sales process.

Responsibilities

• Establish and execute a disciplined outbound sales process
• How: Develop and document a repeatable, systematic outbound prospecting process in collaboration with the VP and CEO
• Build and maintain a healthy sales pipeline; actively move prospects through each stage
• Track key sales metrics including outreach volume, time to close, and conversion rates
• Focus initial prospecting efforts on the approximately 1,000 Community Action Agencies nationwide as the primary target market, with a systematic approach to working through this bounded universe of prospects
• Identify and research additional target markets and customer segments beyond the core CAA focus, including other nonprofit networks (e.g., Family Resource Centers, United Ways, Catholic Charities)
• Monitor and report on revenue metrics and progress toward targets; assist VP in setting revenue goals
• Define and communicate empowOR's value proposition
• How: Partner with the executive team to refine the value proposition, pitch components, and messaging for target audiences
• Create "pieces of value" — articles, checklists, presentations, case studies — that support outbound outreach and build credibility with prospects
• Develop audience-specific approaches and messaging for different nonprofit customer types
• Stay current on product features and enhancements to accurately represent empowOR's capabilities
• Build relationships with prospective customers and conduct effective discovery
• How: Lead all pre-demo meetings, conducting in-depth discovery conversations to understand prospect pain points, data needs, and agency goals
• Match prospect needs to relevant empowOR features and develop tailored demonstration plans
• Conduct software demonstrations or coordinate with appropriate team members to do so
• Develop and deliver accurate quotes in coordination with Sales and Admin Coordinator
• Complete handoff briefing forms to ensure a seamless transition to the customer experience team at close

Required Skills & Knowledge

• Deep knowledge of the nonprofit sector, including funding structures, data reporting requirements, and common operational pain points
• Highly disciplined, self-directed, and organized; able to work independently and manage a full sales pipeline without close supervision
• Exceptional relationship-building and active listening skills
• Strong written and verbal communication skills; able to craft compelling, audience-specific messaging
• Experience with CRM tools and sales pipeline management
• Comfortable conducting software demonstrations and translating technical features into practical value for non-technical audiences

Business Unit

CSST

Schedule

Weekly Hours: 40

Job Details

Number of Openings Available: 1

Worker Type: Regular

More About Jonas Software

Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain. Jonas’ vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of “Software for Life.” We are committed to technology, product innovation, quality, and exceptional customer service. Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees. Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We’re a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index. At Jonas we have long realized that our greatest asset is our employee base. As such we strive to provide our team with a fantastic working environment and an enriching career, which we know will translate into world class service to our valued clients. This allows Jonas Software to maintain and extend our lead as the premier software and services provider in each of our markets. If being part of a growing organization that moves at a fast pace and constantly strives to get better each and every day is what you are looking for, then we want to hear from you. Everyone has heard the sports analogy “to be the best, you have to beat the best”; well at Jonas Software we have tweaked that slightly to fit vertical market software. We believe to be the best you have to hire and retain the best!!! Jonas Software is an Equal Opportunity Employer. If you need accommodation for a disability at any stage of the application process or want more information on our accommodation policies, contact recruitment at [e-mail] or 905-470-4600 Jonas Softwareis part of a CSI group of companies.