Sales Advocate FT - DFW 741

Cricket Wireless LLC.; Fort Worth (TX); On-site; USD 17,000 - 25,000; Full time

Job summary

Talk4less Wireless is a Cricket Wireless Dealer seeking motivated wireless consultants to deliver outstanding customer service and drive sales in a busy retail setting. You will learn promos, price changes, and policy updates while maintaining a welcoming store environment.

Responsibilities include POS operations, keeping displays current, opening/closing the store, and securing sensitive items. A strong emphasis on customer retention and teamwork is essential.

Qualifications

• High school diploma or GED is required or equivalent experience.
• One year of retail sales or customer service experience is preferred but not required, wireless sales experience is a plus.

Responsibilities

• Greet customers in a friendly and timely manner and create a positive work environment.
• Stay knowledgeable about promotions, price changes, and policy updates.
• Perform administrative and operational tasks, handle paperwork and forms, and communicate with management to resolve issues.
• Keep the store clean, stock accessories, and maintain displays per corporate standards.
• Ensure the store is open/closed properly, secure sensitive items, and manage time effectively.
• Sell no-contract wireless phones, service plans, and accessories in a fast-paced setting while aiming to retain customers.
• Participate in outside sales events or promotions and work flexible hours including weekends and holidays.

Skills

Customer service

Sales

Time management

Communication

Teamwork

Education

High school diploma/GED

Tools

Word processing

Spreadsheets

POS systems

Cash handling

Basic computer skills

Troubleshooting

Job description

Talk4less Wireless is an authorized Cricket Wireless Dealer that helps bring the ATT brand to life. Part of our success comes from the devotion and involvement of our CEO, and the culture he brings into the organization. The foundation of this company was built on hard work and dedication based on 3 key factors, marketing of the business, sales process, and customer service engagement. Talk4less is looking for ambitious, goal-oriented, passionate, tenacious, assertive, confident, motivated, competitive, honest, sales representatives who place an emphasis on customer service and retention above all else. We evaluate the strengths and weaknesses for each individual team member and place them in a position to succeed. Additional talents and skills are always welcome, and extra incentives may be earned if we find a way to apply it to the business but most importantly, we are looking for individuals that are coachable and willing to do the job. Join our team and be part of something great, be part of our future success.**Wireless consultant job duties include:Customer service, greeting in a friendly & timely manner, creating a positive work environmentBeing knowledgeable and proactive in learning new promos, price changes, and policy updatesProficiency in administrative and operational tasks – filing paperwork and forms, being communicative with management to resolve issues, etc.Maintains store cleanliness, stocks accessories, and keeps displays current and compliant to corporate standardsUtilizes time management, shows up on time and has store ready to open, closes store properly and makes sure all sensitive items have been securedPassionate customer advocate with the desire to be yourself when connecting and having fun with our customers.Desire to be a part of the game-changing Cricket store team.Competitive drive and confidence to succeed in a fast-paced sales environment.Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues.Effective at balancing customer experience and performance goals.Sell no-contract wireless phones, service plans and accessories in a fast-paced environmentDeliver outstanding service striving to retain and gain customersParticipate in outside sales events or promotionsWork flexible hours, weekends and holidays at various locationsWireless consultant minimum requirements include:High school diploma/GED, or equivalent experienceOne year of retail sales or customer service experience; wireless sales (AT&T, Verizon, Sprint, T-Mobile, Boost Mobile, Cricket, etc.) is preferred but not requiredManagement experience is not required, but preferred for moving further into store management/ownershipProficiency with word processing, spreadsheets, basic computer skills, troubleshooting, Point-of-Sale systems, and cash handlingWireless consultant minimum requirements include:High school diploma/GED, or equivalent experienceOne year of retail sales or customer service experience; wireless sales (AT&T, Verizon, Sprint, T-Mobile, Boost Mobile, Cricket, etc.) is preferred but not requiredManagement experience is not required, but preferred for moving further into store management/ownershipProficiency with word processing, spreadsheets, basic computer skills, troubleshooting, Point-of-Sale systems, and cash handling