Sales Advisor: Elevate Service & Glasses Expertise

Warby Parker; Hadley (MA); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Free eyewear

Employee Stock Purchase Plan

Paid sick leave

Paid holidays

Vacation days per year

Parental leave

Short-term disability

Employee Assistance Program (EAP)

401(k) retirement plan

Job summary

Warby Parker is seeking a well-rounded Sales Advisor to deliver exceptional service at our Hadley, MA location. You’ll use product knowledge to help customers find the perfect frames, contribute to a welcoming retail experience, and support process improvements across the team.

Ideal candidates bring customer-facing experience, a proactive mindset, and a passion for fashion and technology. This is a full-time, on-site role with a strong focus on inclusive service and teamwork.

Qualifications

• Customer-facing experience in a service-minded environment.
• Product knowledge demonstrated through styling advice.
• Ability to communicate effectively with diverse customers.
• Organized and detail-oriented with a proactive mindset.
• Able to work in a fast-paced, high-growth company.
• Interest in fashion and technology.

Responsibilities

• Communicate Warby Parker's values and brand philosophy on the sales floor
• Delight customers through wonderful service
• Demonstrate product knowledge and offer style advice
• Dream up ways to reinvent retail and the glasses-shopping experience
• Anticipate the needs of your team and customers
• Foster an inclusive culture by treating customers and colleagues with respect

Skills

Customer-facing experience

Product knowledge

Communication

Team player

Problem-solving

Organized

Entrepreneurial spirit

Fashion interest

Tech interest

Job description

Warby Parker is seeking a well-rounded Sales Advisor to deliver exceptional service at our Hadley, MA location. You’ll use product knowledge to help customers find the perfect frames, contribute to a welcoming retail experience, and support process improvements across the team.

Ideal candidates bring customer-facing experience, a proactive mindset, and a passion for fashion and technology. This is a full-time, on-site role with a strong focus on inclusive service and teamwork.