Sales Administrator

SupportFinity™; Madison (WI); On-site; USD 45,000 - 55,000; Full time

Job summary

SupportFinity™ in Madison, Wisconsin is seeking a Sales Coordinator to support the sales team through administrative functions, coordinating activities, and managing communications across departments. The role entails maintaining accurate customer data, facilitating logistics, and assisting with presentations.

The ideal candidate will possess strong communication skills, a high school diploma, and a minimum of 5 years in sales support or project coordination. Proficiency in CRM software and Microsoft Office is essential.

Qualifications

• Minimum of 5 years of experience in sales support, customer service, or project coordination.
• Proven ability to manage multiple tasks and prioritize deadlines.
• Strong interpersonal skills and a team-oriented mindset.

Responsibilities

• Support the sales team by managing administrative functions and coordinating sales activities.
• Maintain accurate customer data and assist with logistics and presentations.
• Manage documentation of permits for canvassing and coordinate onboarding for new sales representatives.

Skills

Exceptional verbal and written communication skills

Organizational skills

Technical proficiency in CRM software

Collaboration

Problem solving

Attention to detail

Education

High School Diploma or equivalent

Tools

CRM software

Microsoft Office

Job description

About Stronghouse

Strong on the Inside & Out. We know nothing's more valuable than what takes place on the inside of a home, the family moments that strengthen bonds. The lived experiences that shape communities. We believe our customers' attention should be on nurturing and enjoying their interests and their families, not on roofs, siding, or windows. Our job is to make sure that it never changes.

Role Description and Expectations

The Sales Coordinator plays a vital role in supporting the sales team by managing administrative functions, coordinating sales activities, and ensuring seamless communication across departments. This position is instrumental in maintaining accurate customer data, facilitating logistics, and assisting sales representatives with presentations and performance reporting.

Sales Team Administration

• Coordinate onboarding readiness for new sales representatives by partnering with HR and IT to ensure required tools, apparel, system access requests, and meeting inclusion are initiated in advance of start date.
• Maintain a sales onboarding checklist and track completion of required setup items to confirm reps are fully operational and integrated into key sales meetings and communication channels from day one.
• Serve as the sales function point of contact to confirm technology access, equipment distribution, and territory assignment requests have been submitted and completed by the appropriate teams.
• Coordinate offboarding within the sales organization by notifying HR and IT of separation details, tracking return of company‑issued equipment and materials, and confirming transition of accounts, territories, and pipeline documentation.

Canvassing Team Support

• Manage the applications for and the documentation of permits related to canvassing ahead of canvassing team efforts
• Communicate with team as appropriate to ensure forward looking strategies are backed by canvassing support initiatives.

Presentation & Proposal Support

• Act as the internal connection point between field reps and marketing teams that create the in field tools. Ensuring that materials are available to all reps that support the in‑home experience.

Schedule Management

• Primary connection point for system sales reps on schedules, PTO, etc as it relates to Skedulo

Qualifications

• Communication: Exceptional verbal and written communication skills for engaging with clients, colleagues, and stakeholders.
• High School Diploma or equivalent (required)
• Minimum of 5 years of experience in sales support, customer service, or project coordination
• Organization & Time Management: Proven ability to manage multiple tasks, prioritize deadlines, and maintain organized workflows.
• Technical Proficiency: Skilled in CRM software and Microsoft Office applications, with the ability to navigate sales and administrative platforms efficiently.
• Collaboration: Strong interpersonal skills and a team‑oriented mindset to foster productive relationships and collaboration.
• Problem Solving: Ability to identify challenges and implement effective solutions throughout the sales process.
• Attention to Detail: High level of accuracy in managing records and generating reports.