Sales Administrator

BCI Burke Company

Fond du Lac (WI)

On-site

USD 40,000 - 70,000

Full time

14 days+

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Job summary

An established industry player is seeking a passionate Sales Administrator to join their dynamic team. This exciting role involves supporting sales representatives and National Accounts, ensuring smooth operations and excellent customer service. The ideal candidate will thrive in a collaborative environment and possess strong communication and organizational skills. With a focus on innovation and teamwork, this position offers a unique opportunity to contribute to a company dedicated to enhancing play experiences in communities. If you are ready to bring your enthusiasm and skills to a meaningful role, this is the perfect opportunity for you.

Qualifications

1-3 years of experience in sales administration or customer service preferred.
Strong computer skills including Microsoft Office and Adobe are necessary.

Responsibilities

Assist in driving profitable sales by supporting representatives and customers.
Manage onboarding and training of new representatives and National Accounts.

Skills

Sales Administration

Customer Service

Communication Skills

Math Skills

Microsoft Office

Salesforce

Education

Bachelor's Degree

Tools

Salesforce

Adobe

Job description

We’re a growing company that designs and manufactures playground equipment for communities all around the world! Be part of something bigger with Burke by Joining Our Movement! We’re looking for a Sales Administrator to work at Burke Headquarters and be part of our great team!

What Moves You?

We’re not going to lie; this is an amazing opportunity. It requires hard work, a lot of innovation and enthusiasm and, of course, an abundance of Purple Passion (def. a love of play, bringing play to communities and specific love of Burke and those you work with)! If you’re an energetic person who thrives on variety and enjoys a combination of sales, customer service and account support, keep reading – we have the role for you!

The Role

The Sales Administrator assists in driving profitable sales for the company by supporting representatives, customers, sales managers, staff, and National Accounts. This is accomplished in the following areas:

Representative Support

Field questions from representatives via phone and email in a timely manner
Manage representative sample requests
Coordinate and administer the onboarding of new representative firms
Administer representative onboarding and offboarding procedures
Review and process representative bond requests
Maintain Bond Tracking spreadsheet to ensure all information is current and available for the CFO
Review representative contract quotes for compliance with Burke held cooperative contracts
Administer representative training as needed

National Account Support

Act as the first point of contact for National Account customers
Work closely with customers, the Project Management team, and the Design team to produce industry leading proposals
Produce quotes to support National Account business
Generate commission and profit worksheets
Enter National Account orders
Provide order related communication to internal and external customers in a timely manner
Maintain all required project documentation
Assist account managers as needed
Update and maintain price lists
Provide overall administrative support for National Accounts
Coordinate and administer the onboarding of new National Accounts
Produce quotes to support Burke Direct business
Generate commission and profit worksheets
Enter Burke Direct orders
Provide order related communication to internal and external customers in a timely manner
Maintain all required project documentation
Provide overall administrative support for Burke Direct Representatives
Coordinate and administer the onboarding and training of new Burke Direct Representatives
Coordinate with all functional areas to provide accurate responses to questions and requests from the field
Process job registrations for territories with multiple representatives
Assist with project pipeline updates
Develop, update, and maintain work instructions for existing procedures
Assist with market research activities to develop targeted prospect lists for sales and marketing programs
Perform other duties as assigned

Teamwork

We have an awesome team at Burke and the right individual for this role will fit well within our culture of teamwork, straightforward and open communication. Oh, and you need to have a passion for play!

Qualifications That Move Us!

SKILLS AND ABILITIES

Bachelor's degree (BS) from four-year college or university, related experience/training, or equivalent combination of education and experience is preferred.
1-3 years of experience in a sales administration or customer service role and/or working with independent sales representatives/dealers is preferred.
Above average computer skills are necessary, including but not limited to working with Microsoft Office and Adobe.
Experience using Salesforce or another CRM is preferred but not required.
Excellent written and verbal communication skills are required. Must demonstrate the ability to write clear and concise reports and analyses.
Strong math skills are required. Must demonstrate the ability to calculate figures and amounts such as discounts, margins, fees, commissions, and percentages.
Ability to effectively present information and respond to questions in one-on-one and group situations with managers, customers, and coworkers is required.

Burke is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Military veterans are encouraged to apply.

Seniority level