Sales Administrative Support, Associate - Premier

Blue Shield of CA; Los Angeles (CA); On-site; USD 52,000 - 76,000; Full time

Job summary

Blue Shield of California is seeking an Administrative Assistant - Sales, Associate to join the Premier Accounts team in Los Angeles. You will verify benefits, assist with issue resolution, and provide account teams with key updates for customer reporting, helping streamline daily operations and service levels.

As a member of the account management group, you will connect Strategic Account Managers with internal operations staff and support day-to-day requests, contributing to a collaborative

Qualifications

• Bachelor's degree or higher required, with 4 years of relevant experience in lieu of a degree.
• Experience in health plan/health insurance industry required.
• Basic proficiency with Microsoft Office suite.

Responsibilities

• Verify benefits and assist with issue resolution for accounts.
• Provide account teams with key updates for customer reporting.
• Support day-to-day issues and requests for the account teams.

Skills

Health plan/health insurance industry

Microsoft Office proficiency

Education

Bachelor's degree or High School Diploma/GED

Tools

Salesforce

Job description

Your Role

The Premier Accounts team manages all group business with 3,000 or more employees, with nearly 1 million total members. Our strategy to win in the market is to understand and meet the needs of commercial/national public-sector employers, labor trusts, and their consultants in a way that exceeds their expectations by providing easy, understandable interactions and affordable choices through efficient use of premium dollars to establish Blue Shield as the preferred choice in health plans. The Administrative Assistant - Sales, Associate will report to the Manager Account Services. In this role, you will be an integral member of the account management team, connecting Strategic Account Managers and Account Service Representatives with the plan's internal operations staff. You will verify benefits, help advance issue resolution, and provide account teams with key updates for customer reporting. You will also support account teams with assigned day-to-day issues and requests.

Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow - personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.

Your Knowledge and Experience

• Requires a bachelor's degree or High School Diploma/GED and 4 years ofadditionalrelevant experience in lieu of a degree
• Requires experience working in a health plan or health insurance industry
• Requires basic experience with Microsoft Office suite of products
• Experience with sales intake tracking systems and software (for example Salesforce) preferred