Sales Administrative Support, Associate - Premier

Blue Shield of CA; Oakland (CA); On-site; USD 50,000 - 65,000; Full time

Job summary

Blue Shield of CA is seeking an Administrative Assistant - Sales, Associate to join the Premier Accounts team in Oakland, CA. The role reports to the Manager Account Services and serves as a bridge between Strategic Account Managers, Account Service Representatives, and internal operations staff.

You will verify benefits, help advance issue resolution, and provide the team with critical customer reporting updates.

Qualifications

• Requires a bachelor's degree or High School Diploma/GED and 4 years of additional relevant experience in lieu of a degree.
• Requires experience working in a health plan or health insurance industry.
• Requires basic experience with Microsoft Office suite of products.
• Experience with sales intake tracking systems and software (for example Salesforce) preferred.

Responsibilities

• Verify benefits and help advance issue resolution.
• Provide account teams with key updates for customer reporting.
• Support account teams with assigned day-to-day issues and requests.

Education

Bachelor's degree or High School Diploma/GED

Tools

Microsoft Office

Salesforce

Job description

Your Role

The Premier Accounts team manages all group business with 3,000 or more employees, with nearly 1 million total members. Our strategy to win in the market is to understand and meet the needs of commercial/national public-sector employers, labor trusts, and their consultants in a way that exceeds their expectations by providing easy, understandable interactions and affordable choices through efficient use of premium dollars to establish Blue Shield as the preferred choice in health plans. The Administrative Assistant - Sales, Associate will report to the Manager Account Services. In this role, you will be an integral member of the account management team, connecting Strategic Account Managers and Account Service Representatives with the plan's internal operations staff. You will verify benefits, help advance issue resolution, and provide account teams with key updates for customer reporting. You will also support account teams with assigned day-to-day issues and requests.

Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow - personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.

Your Knowledge and Experience

• Requires a bachelor's degree or High School Diploma/GED and 4 years ofadditionalrelevant experience in lieu of a degree
• Requires experience working in a health plan or health insurance industry
• Requires basic experience with Microsoft Office suite of products
• Experience with sales intake tracking systems and software (for example Salesforce) preferred