Sales Admin - Regional Account Manager

Safariland; Westwood (MA); Sur place; USD 90 000 - 140 000; Plein temps

Résumé du poste

Safariland is seeking a Regional Manager to develop and grow sales across assigned law enforcement and public safety agencies. The role focuses on servicing existing accounts, while expanding new business through strategic territory planning and product knowledge.

You will leverage CRM data daily, tailor presentations per customer, and coordinate with Customer Service to quote and fulfill orders. Strong communication, reliability, and the ability to travel regionally are essential.

Qualifications

• Two+ years in law enforcement or emergency services sales.
• Four-year degree or equivalent in Business/Sales/Marketing.
• Must maintain a reliable personal vehicle.
• Proven ability to meet sales goals and close deals.
• Proficient with MS Office and Internet.

Responsabilités

• Service existing accounts and call on potential customers to obtain orders.
• Adjust sales presentations to customer type and competition.
• Manage CRM daily to build pipeline and track KPI.
• Submit orders to customer service using part numbers and guidelines.
• Respond to customer inquiries within 24 hours.
• Report activity and results to management.

Connaissances

Law enforcement sales experience

Emergency services sales experience

Territory management

Negotiation

Meeting sales goals

Customer service

Communication skills

Multi-tasking

Reliable vehicle

Formation

Four year degree or equivalent in Business Sales and Marketing

Outils

MS Office

Internet proficiency

Description du poste

OVERVIEW

The Regional Manager’s focus is developing and selling to the Law Enforcement and Public Safety agencies in the designated market.

RESPONSIBILITIES

• Service existing accounts, obtain orders, establish new accounts by planning and organizing daily work schedule to call on existing or potential customers
• Adjust content of sales presentations by studying the customer type and competitive environment
• Identify sales opportunities, assist in guiding the account to the correct product, request sales quotes from Customer Service
• Submit orders to customer service by referring to part numbers and agency purchasing guidelines
• Keep management informed by submitting activity and results reports.
• Leverage the company CRM system daily to build and manage the sales pipeline, to inform revenue and demand guidance, to measure KPI’s and optimize performance.
• Utilize CRM data to analyze the marketplace, build pipeline business, develop deeper market penetration and seek to displace the competition.
• Monitor competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.
• Respond to customer inquiries within 24 hours
• Recommend changes in products, service, and policy by evaluating results and competitive intelligence
• Resolve customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management
• Responsible for establishing good working relationships with vendor reps and developing excellent product knowledge
• Maintain professional and technical knowledge by attending regional tradeshows and training events, reviewing professional publications and competitor’s catalogs, establishing personal networks with key customers and vendors
• Contribute to team effort by accomplishing related results as needed
• Perform other duties as assigned by Management
• Reports directly to VP of Sales or Regional Sales Director
• Manages regional sales budget

QUALIFICATIONS

• Must live in Northern New England, Maine, Vermont, New Hampshire or select counties in Northern MA
• Customer Service
• Meeting Sales Goals / Closing Sales
• Territory Management
• Negotiation
• Two or more years of law enforcement or emergency services sales experience
• Four (4) year degree or equivalent experience in Business Sales and Marketing
• Law Enforcement / Military Experience a plus
• Average at least 12 physical sales calls per week
• Set up at least two (2) regional vendor demonstrations per year
• Ability to present information to individual or groups and to communicate effectively
• Ability to handle and complete multiple projects within deadlines
• Must be able to meet sales goals and able to generate and close sales
• Must be skilled with personal computers, MS Office products and the Internet
• Detail and result oriented
• Ability to accomplish tasks and processes accurately and completely
• Ability to facilitate the flow of work for a process or a procedure
• Ability to actively participate as a member of a team to move toward the completion of goals
• Ability to adhere to Company policies and procedures
• Ability to adhere to Company safety policies and procedures
• Must be able to present a clean, professional image
• Must be able to keep work environment clean, presentable, and safe
• Ability to pass criminal background check
• Must have a record of stability with employment history
• Must maintain a reliable personal vehicle
• Must have an 'owners not renters' mentality