Sales Admin - Regional Account Manager

Safariland, LLC; Boston (MA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, dental & vision insurance

401(k) with company match

Employer paid life insurance and AD&D

Employer paid disability

Wellness program

Adoption assistance

Tuition assistance

Employee assistance program

Work life balance

PTO, sick leave and paid holidays

Job summary

Safariland, LLC is seeking a Regional Manager to grow sales with Law Enforcement and Public Safety agencies in Northern New England and select parts of Northern MA. You will manage accounts, identify opportunities, and drive product adoption through structured calls and vendor demonstrations.

The role requires field sales experience, strong communication, and the ability to work with cross-functional teams to achieve quarterly goals.

Qualifications

• Must live in Northern New England, Maine, Vermont, New Hampshire or select counties in Northern MA
• Two or more years of law enforcement or emergency services sales experience
• Four year degree or equivalent in Business Sales and Marketing
• Average at least 12 physical sales calls per week
• Set up at least two regional vendor demonstrations per year
• Ability to present information to individuals or groups and communicate effectively
• Ability to handle multiple projects within deadlines
• Must be able to meet sales goals and close sales
• Must be skilled with personal computers, MS Office and the Internet
• Detail- and result oriented
• Ability to collaborate with team and adhere to company policies
• Maintain professional appearance and safe work environment
• Pass criminal background check
• Reliable personal vehicle
• Owners not renters mentality

Responsibilities

• Service existing accounts, obtain orders, establish new accounts by planning and organizing daily calls
• Adjust content of sales presentations by studying customer type and competitive environment
• Identify sales opportunities, guide account to the correct product, request quotes from Customer Service
• Submit orders to customer service referring to part numbers and purchasing guidelines
• Keep management informed by submitting activity and results reports
• Leverage CRM daily to build and manage the sales pipeline and KPI
• Analyze marketplace with CRM data to deepen market penetration
• Monitor competition by gathering current marketplace information
• Respond to customer inquiries within 24 hours
• Recommend changes in products, service, and policy via evaluation
• Build good relationships with vendor reps and develop product knowledge
• Attend regional tradeshows and training events, review publications and competitors' catalogs
• Contribute to team effort by accomplishing related results

Skills

Customer Service

Meeting Sales Goals / Closing Sales

Territory Management

Negotiation

Sales Experience

Communication

Product Knowledge

MS Office / IT Skills

Vehicle Required

Education

Four year degree or equivalent in Business Sales and Marketing

Tools

CRM software

MS Office

Internet

Job description

The Regional Manager's focus is developing and selling to the Law Enforcement and Public Safety agencies in the designated market.

Responsibilities

• Service existing accounts, obtain orders, establish new accounts by planning and organizing daily work schedule to call on existing or potential customers
• Adjust content of sales presentations by studying the customer type and competitive environment
• Identify sales opportunities, assist in guiding the account to the correct product, request sales quotes from Customer Service
• Submit orders to customer service by referring to part numbers and agency purchasing guidelines
• Keep management informed by submitting activity and results reports.
• Leverage the company CRM system daily to build and manage the sales pipeline, to inform revenue and demand guidance, to measure KPI's and optimize performance.
• Utilize CRM data to analyze the marketplace, build pipeline business, develop deeper market penetration and seek to displace the competition.
• Monitor competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.
• Respond to customer inquiries within 24 hours
• Recommend changes in products, service, and policy by evaluating results and competitive intelligence
• Resolve customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management
• Responsible for establishing good working relationships with vendor reps and developing excellent product knowledge
• Maintain professional and technical knowledge by attending regional tradeshows and training events, reviewing professional publications and competitor's catalogs, establishing personal networks with key customers and vendors
• Contribute to team effort by accomplishing related results as needed
• Perform other duties as assigned by Management
• Reports directly to VP of Sales or Regional Sales Director
• Manages regional sales budget

Qualifications

• Must live in Northern New England, Maine, Vermont, New Hampshire or select counties in Northern MA
• Customer Service
• Meeting Sales Goals / Closing Sales
• Territory Management
• Negotiation
• Two or more years of law enforcement or emergency services sales experience
• Four (4) year degree or equivalent experience in Business Sales and Marketing
• Law Enforcement / Military Experience a plus
• Average at least 12 physical sales calls per week
• Set up at least two (2) regional vendor demonstrations per year
• Ability to present information to individual or groups and to communicate effectively
• Ability to handle and complete multiple projects within deadlines
• Must be able to meet sales goals and able to generate and close sales
• Must be skilled with personal computers, MS Office products and the Internet
• Detail and result oriented
• Ability to accomplish tasks and processes accurately and completely
• Ability to facilitate the flow of work for a process or a procedure
• Ability to actively participate as a member of a team to move toward the completion of goals
• Ability to adhere to Company policies and procedures
• Ability to adhere to Company safety policies and procedures
• Must be able to present a clean, professional image
• Must be able to keep work environment clean, presentable, and safe
• Ability to pass criminal background check
• Must have a record of stability with employment history
• Must maintain a reliable personal vehicle
• Must have an 'owners not renters' mentality

Benefits

• Medical, dental & vision insurance
• 401(k) with company match
• Employer paid life insurance and AD&D
• Employer paid disability
• Wellness program
• Adoption assistance
• Tuition assistance
• Employee assistance program
• Work life balance
• Paid time off (PTO), sick leave and paid holidays throughout the calendar year (consistent with relevant state law and company policies)

The Safariland Group believes in the benefits of a diverse workforce and is committed to equal opportunity and affirmative actions. We pride ourselves on hiring and developing the best people, without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally recognized protected basis prohibited by applicable law. For those applicants with disabilities, if you require reasonable accommodation in searching for a job opening or submitting an application, please contact us by calling 888-469-6455. All employment decisions are solely based on the applicant's qualifications as they relate to the requirements of the position.