Sales Admin I - Order Management & Customer Focus

Rittal LLC; Urbana (IL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Above-average benefits

401(k) match

Health & Wellness Benefits

Volunteer Time

Tuition Reimbursement

Job summary

Rittal LLC is seeking a Sales Administration Level I to process customer orders and returns accurately, support on-time delivery, and work with Level II and Level III teams to resolve issues. You will verify account data, pricing, POs, quantities, and shipping details, while maintaining strong customer relationships and contributing to process improvements.

This role offers a collaborative, growth-oriented environment within a global leader in industrial enclosures and IT infrastructure, with

Qualifications

• Customer service, sales support, order processing, or administrative experience preferred.
• Experience with an ERP or order management system is a plus.
• Strong written and verbal communication skills.

Responsibilities

• Process customer orders and returns accurately using established processes.
• Verify account information, pricing, POs, quantities, and shipping details.
• Collaborate with Level II/III to resolve order discrepancies.
• Maintain positive customer relationships through professional communication.

Skills

Excellent verbal and written komunik

Customer-focused mindset

Strong communication skills

Detail-oriented

Multi-tasking

Team collaboration

Education

High school diploma or equivalent

Associate degree in Business Administration

Tools

ERP system

Microsoft Office

Job description

Rittal LLC is seeking a Sales Administration Level I to process customer orders and returns accurately, support on-time delivery, and work with Level II and Level III teams to resolve issues. You will verify account data, pricing, POs, quantities, and shipping details, while maintaining strong customer relationships and contributing to process improvements.

This role offers a collaborative, growth-oriented environment within a global leader in industrial enclosures and IT infrastructure, with