Sales Account Representative

TREW LLC; Chicago (IL); On-site; USD 70,000 - 110,000; Full time

Job summary

TREW LLC is seeking a Sales Account Representative in Chicago to oversee relationships and guide the sale and implementation of material handling systems. You will work with Solutions Engineering, Sales, Project Engineering, Installation and Project Management teams, acting as the primary liaison to ensure timely delivery aligned with customer needs.

You will develop trusted advisor relationships with key accounts, manage communications across channels, and help drive proposal generation and

Qualifications

• 5+ years of Sales or Account Management experience preferred.
• Strong customer service and listening skills required.
• Detail oriented mindset with emphasis on 100% quote accuracy and customer satisfaction.
• Ability to communicate effectively verbally and in writing with coworkers and customers.
• Strong leadership skills with ability to lead a team.

Responsibilities

• The primary point of contact and build long-term relationships with customers.
• Helping customers through email, phone, online presentations, screen-share and in person meetings.
• Developing a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors.
• Ensuring the timely and successful delivery of our solution proposals according to customer needs and objectives.
• Communicating the progress of monthly/quarterly initiatives to internal and external stakeholders.
• Forecasting and tracking key account metrics utilizing our CRM system.
• Working with cross-functional teams to onboard and integrate new clients and developing existing client relationships.
• Working with cross-functional teams to drive proposal generation.

Skills

Sales experience

Account management

Customer service

Communication

Leadership

Job description

The Sales Account Representative's role is to oversee the processes and relationships for the successful sale and implementation of material handling systems. System Sales Engineers will work with a select group of predetermined accounts and actively develop new partnerships. Works closely with Solutions Engineering, Sales, Project Engineering, Installation and Project Management teams. Primary liaise between customers and cross functional internal teams to ensure the timely and successful delivery of our solutions according to the customer needs.

This job is for you if you…

• Know how to build long term customer relationships
• Enjoy driving the sales process
• Have a strong background in material handling and are looking to take your career to the next step
• You want to help build something great

You’ll be…

• The primary point of contact and build long-term relationships with customers
• Helping customers through email, phone, online presentations, screen-share and in person meetings
• Developing a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
• Ensuring the timely and successful delivery of our solution proposals according to customer needs and objectives
• Communicating the progress of monthly/quarterly initiatives to internal and external stakeholders
• Forecasting and tracking key account metrics utilizing our CRM system
• Responsible for working with internal cross-functional teams to onboard and integrate new clients and developing existing client relationships
• Working with cross-functional teams to drive proposal generation

What you’ll need…

• 5+ years of Sales or Account Management experience preferred
• Strong customer service and listening skills required
• Detail oriented mindset capable of striving for 100% quote accuracy and customer satisfaction
• Ability to communicate effectively verbally and in writing with both coworkers and customers
• Strong leadership skills with ability to lead a team

Mechanical, Software and Electrical understanding

• Requires theoretical knowledge in suitable mechanical, software and electrical systems that represent the current product offerings. This can come from an applicable degree and field of study or work-related experience.
• Demonstrated ability to understand principals involved in conveyor systems and other material handling system technologies; also, to understand the supporting electrical and control systems
• Key ability is to synthesize new and unique applications of current product line to meet customer requirements in new ways and to provide direction on development of new product offerings driven by customer demand

TREW’s story:

Business gets done working together. Successful business happens when trusted partners work together, to win together. At TREW we know that our customers buy solutions and technology built by people. With over 400 team members, we work fearlessly every day to do the right thing, even when no one is watching. From seasoned professionals to undergraduate co-ops, our team members enjoy seeing the impact of their contributions every day.

Trew/Hilmot/TKO is an equal opportunity employer. Applicants will be considered for employment without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.