Sales Account Manager, Telecom

Amazon Inc.; New York (NY); On-site; USD 86,000 - 150,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon Advertising LLC is seeking an Account Manager to partner with advertisers, educate them, and help solve ambiguous business problems to drive revenue. You will nurture relationships and deliver against advertiser goals while leveraging Amazon data for strategic recommendations.

You will collaborate with Creative, Senior Sales, Product, and Retail teams, analyze data, and translate insights into actionable strategies that improve performance and customer value.

Qualifications

• 4+ years of sales or account management experience.
• Bachelor's degree or 3+ years of professional experience.
• Experience negotiating with internal and external stakeholders.
• Experience communicating results to senior leadership with data-supported analysis.
• Proven ability to analyze data to guide decisions.
• Strong written and oral communication across all levels.
• Ability to multitask and manage multiple projects in a fast-paced environment.
• Proficient in Excel for data manipulation and analysis.

Responsibilities

• Become a knowledgeable partner on Amazon Advertising solutions
• Develop annual brand and media strategies for growth based on overall advertiser goals/objectives
• Develop campaign strategies and audience targeting recommendations per brand and product line
• Evaluate KPIs and optimize campaign performance using a data driven approach
• Perform in-depth data analysis to deliver actionable insights & recommendations that influence short term / long term digital media strategy
• Educate advertisers on performance metrics, insights, and how to achieve greater results on Amazon
• Work cross-functionally with sales and other Amazon partners to drive incremental revenue and increase advertiser satisfaction

Skills

Sales experience

Account management

Negotiation

Data analysis

Communication

Time management

Education

Bachelor's degree

Tools

Excel

MS Office

Job description

Job ID: 10573902 | Amazon Advertising LLC

Amazon Ads operates at the intersection of eCommerce and advertising, offering a rich array of advertising solutions. We partner with advertisers to reach Amazon customers on Amazon.com, across our other owned and operated sites, on other high quality sites across the web, and on millions of devices. If you’re interested in joining a rapidly growing organization working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place.

We’re looking for a results oriented Account Manager who is passionate about partnering with our advertisers, educating them and helping to solve ambiguous business problems, mitigating risks before they become roadblocks. As an Account Manager, you manage and deliver against complex advertiser goals and problems to drive revenue and achieve revenue targets. You nurture customer relationships and create revenue opportunities from the advertisers you own. You’ll not only dive deep into data to understand trends, but also communicate the “why” behind results and make actionable recommendations to internal and external stakeholders. Additionally, you’ll be able to leverage Amazon’s proprietary data to provide strategic and personalized recommendations, influencing both your internal team and your external customer to facilitate them reaching their business goals. This role is highly collaborative, working with Creative, Senior Sales, Product, and Retail partners and will drive process improvement to gain efficiency and foster collaboration. The Account Manager’s strategic digital expertise and influence is considered critical to unlocking greater value and impact for our advertisers.

Key job responsibilities

• Become a knowledgeable partner on Amazon Advertising solutions
• Develop annual brand and media strategies for growth based on overall advertiser goals/objectives
• Develop campaign strategies and audience targeting recommendations per brand and product line
• Evaluate KPIs and optimize campaign performance using a data driven approach
• Perform in-depth data analysis to deliver actionable insights & recommendations that influence short term / long term digital media strategy
• Educate advertisers on performance metrics, insights, and how to achieve greater results on Amazon
• Work cross-functionally with sales and other Amazon partners to drive incremental revenue and increase advertiser satisfaction

Basic Qualifications

• 4+ years of sales or account management experience
• Bachelor's degree, or 3+ years of professional experience
• Experience of high level negotiation and successful internal and external relationship management
• Experience communicating results to senior leadership, or experience in solving complex business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (e.g., financial savings, operational improvements, or customer benefits)
• Experience using data analysis, reporting, and forecasting to guide business decisions and solve problems
• Experience in written and oral communication, including the ability to communicate with all levels in the organization (technical, business, executive)
• Experience managing multiple projects, prioritizing, planning, and managing time
• Can show ability to multitask in a fast-paced environment
• Experience with MS Office Professional Suite, including intermediate knowledge of Excel to manipulate and analyze data

Preferred Qualifications

• 4+ years of customer service experience, or experience in leadership or account management positions
• Experience in e-commerce, digital advertising, or media
• Experience managing multiple projects and priorities across teams in a fast-paced, deadline-driven environment
• Experience using analytical thinking and problem-solving skills to identify root causes of technical problems
• Experience participating in continuous improvement projects in your team to scale and improve controllership with measurable results
• 5+ years of partnering with cross functional teams experience
• Experience using analytical, sales, and productivity tools including Oracle Business Intelligence, SalesForce, Microsoft OneNote, and Microsoft SharePoint
• Experience using data and metrics to determine and drive improvements

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments, restricted stock units (RSUs), and sales incentives. Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

Preferred Qualifications

• 4+ years of customer service experience, or experience in leadership or account management positions
• Experience in e-commerce, digital advertising, or media
• Experience managing multiple projects and priorities across teams in a fast-paced, deadline-driven environment
• Experience using analytical thinking and problem-solving skills to identify root causes of technical problems
• Experience participating in continuous improvement projects in your team to scale and improve controllership with measurable results
• 5+ years of partnering with cross functional teams experience

  Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

  The base salary range for this position is listed below. Your Amazon package will include sign-on payments, restricted stock units (RSUs), and sales incentives. Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

  USA, NY, New York - 85,800.00 - 150,100.00 USD annually

  Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.