Sales Account Manager – Lancaster, PA

Pwiworks; Lancaster (Lancaster County); On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

401(k) retirement plan with up to 4% company match

Employer-sponsored health insurance with options for dental and vision

Paid time off with up to 3 weeks vacation

Sales team performance bonus structure

Wellness Reimbursement

Paid birthdays off

Special vacation package after 7 years

Job summary

Pwiworks is hiring a Sales Account Manager for their new branch in Lancaster, Pennsylvania. You will manage customer relationships and be responsible for prospecting and closing sales. The ideal candidate should possess excellent communication skills and have at least 3 years of experience in construction sales or estimating. This role offers a competitive salary of $75,000 to $90,000 plus bonuses, with benefits including paid time off and a 401(k) plan.

Qualifications

• Must be able to perform each essential duty outlined in the role.
• Ability to read structural and architectural drawings is required.

Responsibilities

• Build and maintain relationships with current and prospective customers.
• Identify appropriate prospects to meet and exceed sales goals.
• Work with the Sales Manager on project pricing.
• Manage project installations to meet PWI standards.

Skills

Excellent communication

Relationship-building

Adaptability

Detail-oriented

High-stress tolerance

Education

Bachelor’s degree in business, communications, or architecture

3 years minimum in construction industry sales and/or estimating

Tools

Microsoft Word

Microsoft Excel

CRM software

AutoCAD

Job description

At PWI, we hold relationships with our customers in the highest regard, and as a Sales Account Manager, you will represent PWI within those relationships. You will be in charge of prospecting, qualifying, and closing sales regarding new company business. You will work to satisfy customers’ needs and requests, respond to their queries in a timely manner, and aspire to deliver a positive customer experience. As jobs are sold, you will be the primary point of contact to ensure installation and job completion are achieved as promised.

A successful account manager should have excellent communication and relationship-building skills as well as the ability to work independently with minimum supervision.

This open position will assist in developing a new branch located in Lancaster, Pennsylvania.

Supervisory Responsibilities

• None

Responsibilities

• Build and maintain relationships with current and prospective customers
• Identify appropriate prospects, set appointments, and make effective qualifying sales calls to maintain a pipeline of opportunities sufficient to meet or exceed sales goals
• Work with the Sales Manager to finalize pricing on all projects
• Negotiate sales and follow up with the customer, reviewing contracts to ensure alignment with agreed scope, price, and terms
• Learn and understand PWI estimating standards and procedures
• Work with the Engineering team to confirm design matches, project scope, and customer needs
• Manage project installation to ensure PWI’s standard of excellence and customer satisfaction
• Take ownership of assigned responsibilities
• Team player by working with various departments and employees

Ideal Candidate

• People-oriented — enjoys interacting with people and working on group projects
• Dependable — more reliable than spontaneous
• Adaptable/flexible — enjoys doing work that requires frequent shifts in direction
• Detail-oriented — would rather focus on the details of work than the bigger picture
• Achievement-oriented — enjoys taking on challenges, even if they might fail
• High-stress tolerance – can thrive in a high-pressure environment

Requirements

To perform this job successfully, an individual must be able to perform each essential duty. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education or Experience

• Bachelor’s degree in business, communications, or architecture (preferred)
• Construction industry sales and/or estimating 3-year minimum.
• Knowledge of the structural steel industry, including fabrication and installation, is a plus

Certificates, Licenses, Registrations

• Possess a valid driver’s license with a safe driving history. Must be able to be insured on PWI’s insurance for a CMV.

Other Skills & Abilities

• Proficient in computer skills, including Microsoft Word and Excel. Will be asked to use computers, smartphones, and tablets to accomplish daily work
• Previous experience scheduling with calendars and utilizing a CRM
• Ability to read structural and architectural drawings (training provided as needed)
• Knowledge of estimating structural steel and fabrication is a plus
• Familiarity with the use of AutoCAD programs is beneficial.

Physical Abilities

• While performing the duties of this job, the employee is regularly required to sit for long periods, stand, walk, climb, stoop, kneel, crouch, reach, and use hands and fingers to handle objects.
• The employee frequently is required to talk, hear, and communicate with other employees both in person and while using a telephone.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and depth perception.

Cognitive and Communication Abilities

• Able to perform basic math using money, weight, and distance measurements.
• Able to communicate and present information fluently in one-on-one and small group situations to customers, clients, and other employees in both verbal and written forms of English.
• Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or blueprint form.

Location

• Willing to work on-site at the PWI branch in Lancaster, Pennsylvania
• Willing to attend up to one month of initial training at PWI in Nappanee, Indiana (expenses covered and a minimum of one week of additional training annually).
• Position may include travel to worksites by car or plane to visit customers 10% – 20% of the year

Job Details and Benefits

• Positive work environment where culture and Core Values are the highest priority.
• Full-Time salar status with sales team performance bonus structure. Noted: this is not a commission position.
• Paid time off, with up to 3 weeks paid vacation with tenure. A waiting period may apply.
• 401(k) retirement plan with up to 4% company match
• Employer-sponsored individual health insurance, with options for dental and vision
• Wellness Reimbursement
• Paid birthdays off and a 7th-year all-inclusive week of vacation package.

$75,000 – $90,000 annual salary plus sales team performance bonus