Sales Account Manager- Customer Development

RiseMe; New Jersey; On-site; USD 58,000 - 70,000; Full time

Job summary

Ryder System, Inc. is seeking a Customer Development Manager to manage assigned accounts and develop customer interest in Ryder services through the sales process.

You will build strong relationships with customers, travel as needed, and drive monthly commission potential while contributing to a full benefits package and retirement plan. The role requires understanding customers’ business, presenting services, and collaborating with Ryder departments to maximize opportunities.

Qualifications

• Bachelor's degree required in Business, Marketing, Transportation or equivalent experience.
• Five (5) years or more demonstrated consecutive sales and customer relationship management experience in prior sales responsibilities required.

Responsibilities

• Maintain regular and consistent contact with customers to meet requirements and develop growth plans.
• Present Ryder services and capabilities and build relationships with customer buying influences.
• Ensure contracted services are delivered and manage customer satisfaction and reviews.
• Training and improvement of sales skills, industry knowledge and personal growth needs.

Skills

Problem solving

Verbal communication

Written communication

Interpersonal skills

Financial analysis

Team collaboration

Time management

Multi-tasking

Detail oriented

Education

Bachelor's degree in Business/Marketing/Transportation

Job description

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Job Description:

BUILD ON YOUR SALES CAREER WITH A COMPANY THAT HAS A FUTURE.

At Ryder, our most important competitive advantage is our people. CULTURE-INTEGRITY-FAMILY. As a "CDM", you’ll be part of a dynamic team, equipped to succeed and empowered to develop your sales career. Even in 2020, Ryder continues to move the transportation industry forward. As an innovative outsourced solutions provider, we enable commerce to flow reliably, efficiently, and safely. How?

• Top Technology Provider for Food & Beverage Supply Chain
• Top Third Party Logistics (3PL) Provider to the Retail Industry
• Largest Electric Truck Footprint in the US

Job Summary

The Customer Development Manager position is responsible for the management of assigned accounts in the Business Unit (BU); the education/development of customer interest in additional Ryder services (including: Full Service Lease, Programmed Maintenance, Lease Financing, Fleet Management Services and Dedicated Contract Carriage) by utilizing the Ryder Sales Process. Your ability to build and maintain relationships is critical to the success in this role.

The position requires ground travel and includes salary, a car allowance, company cell phone, and excellent monthly commission potential. Some travel may apply for training. We also offer a full benefits package, 401k employer match, and a discount on shares!

YOUR JOB SEARCH ENDS HERE.

Check out these videos!

https://www.youtube.com/watch?v=u7nizKsPCdw

https://vimeo.com/335888960/44a23a3560

Ryder System, Inc. has been recognized from Fortune Magazine’s 2020 list of “World’s Most Admired Employers”.

Essential Functions

• Maintain regular and consistent contact with customers to meet customer requirements. Develop sales penetration plan. Segment account base by opportunity for growth and potential for risk. Present Ryder services and capabilities. Develop relationships with all customer buying influences. Develop complete understanding of customers business, goals and objectives. Work with RIL to develop opportunities for the application of those services as appropriate. Serve as facilitator between customer and Ryder departments or Ryder vendors.
• Ensure contracted services are delivered to customer. Orchestrate the development of a productive working relationship with the customer. Maintain appropriate customer contact. Understand and manage customer satisfaction perception. Conduct regularly scheduled customer reviews. Monitor CSI results by account. Develop knowledge base of competitive alternatives. Contribute to an effective transition of accounts sold.
• Proactively anticipate problems through continuous dialogue with customer & Ryder staff. Supply customer with information regarding operational performance. Learn customers business & operations
• Training and improvement of sales skills, industry knowledge and personal growth needs

Additional Responsibilities

• Performs other duties as assigned.

Skills and Abilities

• Demonstrates problem solving skills
• Strong verbal and written communication skills
• Effective interpersonal skills
• Ability to analyze and interpret financial data
• Ability to leverage customers financial data to determine needs and solutions match
• Ability to work within various geographic and demographic environments
• Ability to guide, engage, and impart knowledge to others
• Willingness and ability to work with and mentor new sales employees
• Ability to work independently and as a member of a team
• Ability to work in team concept while holding self fully accountable
• Flexibility to operate and self-driven to excel in a fast-paced environment
• Capable of multi-tasking, highly organized, with excellent time management skills
• Detail oriented with excellent follow-up practices

Qualifications

• Bachelor's degree required in Business, Marketing, Transportation or equivalent experience
• Five (5) years or more demonstrated consecutive sales and customer relationship management experience in prior sales responsibilities required

DOT Regulated

No

#FB #INDexempt #LI-CB

Job Category

Outside Sales

Our Culture & Commitment

At Ryder, you’re trusted to make an impact-while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.

Your Voice. Your Success. The Future We Build Together.

Compensation Information

Thecompensationofferedtoa candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc.The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/ortype.Compensationranges for the position are below:

Pay Type:

Salaried

Minimum Pay Range:

$58,000

Maximum Pay Range:

$70,000 with commission

Benefits Information

For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Important Note

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.

Security Notice for Applicants

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at [e-mail] or 800-793-3754.

Current Employees

If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.

Job Seekers can review the Job Applicant Privacy Policy by clicking here.