Sales Account Manager

CivicScience; Pittsburgh (Allegheny County); Remote; USD 60,000 - 100,000; Full time

Job summary

An innovative firm is seeking a dynamic Sales Account Manager to join its Advertising team. This role emphasizes nurturing client relationships, driving upsell opportunities, and delivering insightful performance decks. The ideal candidate will possess strong analytical and storytelling skills, along with a passion for leveraging ad tech to meet business goals. Join a vibrant team that values creativity and innovation, working remotely with flexibility and autonomy. This position offers the chance to influence major business decisions and shape the future of advertising, making a real-world impact in the industry.

Benefits

Company paid medical, dental, and vision premiums

Company paid life insurance

Unlimited PTO

401(k)

Travel and educational opportunities

Qualifications

• 6+ years in account management within ad tech, managing and growing client accounts.
• Strong analytical skills to interpret complex data into actionable insights.

Responsibilities

• Nurture client relationships and drive upsell opportunities.
• Create data-driven performance decks and analyze campaign insights.

Skills

Client Relationship Management

Analytical Skills

Communication Skills

Presentation Skills

Consultative Approach

Education

Bachelor's Degree

Tools

Google Workspace

Hubspot

Salesforce

Job description

Every day, CivicScience gathers opinions from millions of consumers on thousands of topics that provide high-velocity insights to leading brands such as Apple, Microsoft, Bank of America, McDonald's, and T-Mobile. If there's a question critical to the marketing strategy of the Global 2000, CivicScience has the data.

Overview

CivicScience improves data-driven advertising across the open Web through the use of responsibly sourced, high-quality audience segments, without dependence on third-party cookies. We are seeking a dynamic Sales Account Manager to join our Advertising team and report to our Director, Client Engagement.

This role focuses on nurturing client relationships, driving upsell opportunities, and delivering compelling performance decks that weave data-driven insights, campaign findings, and actionable recommendations into a cohesive story. The ideal candidate is an analytical thinker with a knack for storytelling, strong client-facing skills, and a passion for leveraging ad tech to achieve business goals.

Key Responsibilities

Sales Strategy

• Collaborate with ad sales to create inspiring, tailored proposals and pitches
• Understand client needs to develop strategies that showcase our ad tech's value
• Track proposal outcomes to refine future strategies
• Stay up-to-date on ad tech trends and competitors for cutting-edge approaches

Client Relationship Management

• Serve as the primary contact, building trust and long-term client partnerships
• Conduct regular client check-ins and quarterly reviews with performance insights
• Translate client needs into customized advertising solutions
• Address concerns quickly to ensure high satisfaction and retention

Upselling and Revenue Growth

• Identify upsell/cross-sell opportunities to drive revenue
• Work with Director of Client Engagement to maximize client investment

Performance Analysis & Storytelling

• Create data-driven decks with campaign insights and actionable recommendations
• Analyze data to track KPIs, identify trends, and optimize campaigns
• Use research and brand lift studies to enhance client value

Collaboration & Support

• Partner with internal teams for seamless campaign execution
• Share client feedback to inform product and strategy development
• Develop templated materials (case studies) to scale solutions

Qualifications & Experience

• 6+ years in account management within the ad tech industry, including a proven track record of managing and growing client accounts
• Consultative approach to client management with a focus on solving challenges and driving value
• Strong analytical skills with the ability to interpret complex data and translate it into actionable insights
• Exceptional communication and presentation skills with experience crafting compelling narratives through performance decks
• Background in marketing research, brand lift studies, or ad campaign measurement, a plus
• Superior organizational and time management skills
• Proficiency in Google Workspace products, Hubspot, Salesforce, and other ad tech

Benefits & Expectations

Join a company that values innovation and creativity that's working with cutting-edge ad tech, influencing major business decisions, shaping the future of advertising, and making a real-world impact. Benefits include:

• Company paid medical, dental, and vision premiums for you and your legal dependents
• Company paid life insurance plus short- & long-term disability coverage
• Flexible spending accounts for medical and dependent care
• Employee assistance programs
• Unlimited PTO
• 401(k)
• Travel and educational opportunities

This is a remote (work from home) role with flexibility, autonomy, and a preference for candidates in the Eastern Time Zone.

Working at CivicScience

CivicScience has a vibrant, high-energy work culture with ambitious, innovative, and forward-thinking team members. Our three business units - Media Partnerships, CivicScience Intelligence, and Advertising Solutions - work together to fuel CivicScience's goals and objectives.

We've been recognized for our work in the Inc. 5000, Pittsburgh Top Workplaces 2022, Pittsburgh Business Times Fast 50, GRIT Top 50 Innovative Supplier, Pittsburgh Technology Council's Tech 50 (winner), and Mental Health America’s Bell Seal program (Gold winner, 2024 & 2025).

More about CivicScience

CivicScience is a consumer analytics and advertising platform. Our proprietary, always on, data collection engine captures over 1M survey responses daily, creating the most dynamic, real-time understanding of consumer wants, needs, and intentions in a constantly changing world. Powered by our premium media partnerships, our attitudinal database helps brands and media companies retain and grow existing customers while reaching and acquiring new ones.

Our clients use CivicScience's unique dataset to inform advertising, communications, product, and financial strategies that drive superior business outcomes. Join the conversation.