Sales Account Manager

Albemarle; Houston (TX); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits package

Diverse professional resources

Job summary

Ketjen Corporation in Houston, TX is seeking a Sales Account Manager to be the primary interface with customers, drive commercial and technical engagements, and shape account strategy. You will coordinate with internal teams to address technical and commercial requests and build long-term, value-driven relationships across multiple stakeholders.

You will present and negotiate proposals, forecast usage, and contribute to market intelligence while targeting growth through annual and quarterly

Qualifications

• Bachelor’s degree in an engineering discipline preferred.
• Minimum 3+ years in refining industry; FCC unit experience preferred.
• At least 3+ years in a sales-related role.
• Strong communication skills to present technical and commercial offers.
• Negotiation skills and experience.
• Ability to build connections, credibility and influence internally and externally.
• Willingness and ability to travel up to 40%.

Responsibilities

• Be Ketjen’s interface with customers for commercial activities and credibility-building.
• Guide internal teams to meet technical and commercial requests and relay cost/benefit feedback.
• Build and maintain relationships with leadership and decision makers within accounts.
• Prepare and execute account plans and commercial proposals.
• Forecast customer usage accurately and track trends.
• Provide market intelligence and industry trends for strategy.
• Meet or exceed annual and quarterly targets (volume and profit).
• Negotiate and secure long-term supply agreements as needed.

Skills

Strong communication

Negotiation

Relationship building

Travel readiness

Education

Bachelor’s degree in engineering

Tools

CRM system

Job description

Are you ready to move your career forward and help shape our company’s and customers’ futures?

If you aspire to challenge yourself, work with the best in the industry and join a successful team where you can make a meaningful contribution, then we invite you to join us at Ketjen Corporation, a provider of advanced catalyst solutions to leading producers in the petrochemical, refining, and specialty chemicals industries. Together, we can create a legacy marked by innovation, excitement, and energy.

Ketjen Corporation is seeking a Sales Account Manager. The position will be based out of the Clear Lake Office located in Houston, Texas.

In this position, the Sales Account Manager is the primary contact for technical, procurement and key decision makers within selected customer accounts. You will be responsible for setting the sales strategy and gaining internal support to successfully execute the strategy. You must be able to build and maintain professional relationships with key stakeholders built on routine interactions and trust to be able to bridge both the customer’s and Ketjen’s needs. As a Sales Account Manager, you must possess the technical acumen to develop and deliver insights that will both support and challenge the customer’s operation and catalyst buying behavior in way that is beneficial to both organizations. You must be able to work with a team of highly effective technical and commercial experts to efficiently resolve issues and meet customer requests as they align with the account strategy and within the capabilities of Ketjen’s resources. You will identify inefficiencies in resources and gaps that prevent growth of business and guide Ketjen stakeholders to continual improvement with the account. The vacancy is based at our office in our Clear Lake, Texas office.

What You Will Do

• Take ownership as Ketjen’s interface with the customer. Perform and/or manage commercial activities deemed appropriate to serve customer’s needs thereby developing a strong credibility for Ketjen that leads to sales ofour products.
• Guide internal teams to meet customer’s technical and commercial requests and continually provide feedback to internal stakeholders on the cost/benefit of supporting key account.
• Build and maintain relationships with Leadership and Decision Makers within account. Manage relationship by representing Ketjen in multiple engagements and meetings, as required. Know when to draw in Ketjen Leadership Team, as needed.
• Prepare and execute account plans.
• Prepare, present, negotiate, and discuss Commercial proposals with customers
• Track and maintain accurate forecasting of customer usage rates.
• Provide market intelligence and industry trends for strategic purpose
• Meet/exceed group and individual annual and quarterly targets (volume/profit) as set by division management in Annual Operating Plan
• Successfully negotiate and secure long term supply agreements as per business requirements
• Factual and timely internal reporting by using company appropriate tools
• Document and update all customer interfaces and contact points in CRM system
• Support improvement of industry perception of Ketjen technical strength and value propositions

What You Bring

Required:

• Bachelor’s degree: Engineering discipline preferred.
• Minimum 3+ years in refining industry; preferably with experience in FCC Unit operation. At least 3+ years in a Sales-related role.
• Strong communication skills to present and explain commercial offers, technical offers, and unit optimization reports to customers.
• Negotiations skills and experience
• Ability to build connections, credibility and exert influence internal as well as external.
• Perseverance, persuasiveness, and confidence
• Professionalism, passion, and commitment
• Organizational skills
• Ability to travel up to 40%

Benefits of Joining Ketjen

• Competitive compensation

• Comprehensive benefits package

• A diverse array of resources to support you professionally and personally.