Sales Account Manager

Ketjen; Houston (TX); On-site; USD 120,000 - 160,000; Full time

Job summary

Ketjen Corporation in Clear Lake, Houston, TX, seeks a Sales Account Manager to be the primary interface with key customer accounts in refining. You will develop and execute account plans, translate customer needs into Ketjen solutions, and coordinate with technical and commercial teams to deliver value.

The role requires strong communication, the ability to present and negotiate proposals, and travel up to 40% (including international).

Qualifications

• Bachelor’s degree in engineering or related field.
• Minimum 3+ years in refining industry; at least 5+ years in a sales-related role.
• Strong ability to present and explain commercial offers and technical data.

Responsibilities

• Take ownership as Ketjen’s interface with the customer and manage commercial activities.
• Prepare and execute account plans; present, negotiate, and discuss commercial proposals.
• Forecast and track customer usage rates; provide market intelligence and industry trends.
• Coordinate with internal teams to meet customer technical and commercial requests.

Skills

Sales experience

Technical understanding

Communication skills

Negotiation

Forecasting

Education

Bachelor's degree in Engineering

Tools

CRM software

MS Office

Job description

Are you ready to move your career forward and help shape our company’s and customers’ futures?If you aspire to challenge yourself, work with the best in the industry and join a successful team where you can make a meaningful contribution, then we invite you to join us at Ketjen Corporation, a provider of advanced catalyst solutions to leading producers in the petrochemical, refining, and specialty chemicals industries. Together, we can create a legacy marked by innovation, excitement, and energy.Job SummaryKetjen Corporation is seeking a Sales Account Manager. The position will be based out of the Clear Lake Office located in Houston, Texas.In this position, the Sales Account Manager is the primary contact for technical, procurement and key decision makers within selected customer accounts. You will be responsible for setting the sales strategy and gaining internal support to successfully execute the strategy. You must be able to build and maintain professional relationships with key stakeholders built on routine interactions and trust to be able to bridge both the customer’s and Ketjen’s needs. As a Sales Account Manager, you must possess the technical acumen to develop and deliver insights that will both support and challenge the customer’s operation and catalyst buying behavior in way that is beneficial to both organizations. You must be able to work with a team of highly effective technical and commercial experts to efficiently resolve issues and meet customer requests as they align with the account strategy and within the capabilities of Ketjen’s resources. You will identify inefficiencies in resources and gaps that prevent growth of business and guide Ketjen stakeholders to continual improvement with the account. The vacancy is based at our office in our Clear Lake, Texas office.What You Will DoTake ownership as Ketjen’s interface with the customer. Perform and/or manage commercial activities deemed appropriate to serve customer’s needs thereby developing a strong credibility for Ketjen that leads to sales of our products.Guide internal teams to meet customer’s technical and commercial requests and continually provide feedback to internal stakeholders on the cost/benefit of supporting key account.Build and maintain relationships with Leadership and Decision Makers within account. Manage relationship by representing Ketjen in multiple engagements and meetings, as required. Know when to draw in Ketjen Leadership Team, as needed.Prepare and execute account plans.Prepare, present, negotiate, and discuss Commercial proposals with customersTrack and maintain accurate forecasting of customer usage rates.Provide market intelligence and industry trends for strategic purposeMeet/exceed group and individual annual and quarterly targets (volume/profit) as set by division management in Annual Operating PlanSuccessfully negotiate and secure long term supply agreements as per business requirementsFactual and timely internal reporting by using company appropriate toolsDocument and update all customer interfaces and contact points in CRM systemSupport improvement of industry perception of Ketjen technical strength and value propositionsQualificationsBachelor’s degree: Engineering discipline preferred.Minimum 3+ years in refining industry; preferably with experience in Hydroprocessing operation. At least 5+ years in a Sales-related role.Strong communication skills to present and explain commercial offers, technical offers, and unit optimization reports to customers.Negotiations skills and experienceAbility to build connections, credibility and exert influence internal as well as external.Perseverance, persuasiveness, and confidenceProfessionalism, passion, and commitmentOrganizational skillsFluent in English, Spanish and PortugeseAbility to travel up to 40%, including international travel to Latin AmericaPreferred:Experienced sales professional with at least 10+ years experienceBS Chemical Engineering degreeBenefits of Joining KetjenCompetitive compensationComprehensive benefits packageA diverse array of resources to support you professionally and personally.Apply today and help Ketjen unleash the POTENTIAL of advanced chemistry for industries that power the world.