Sales Support Specialist

Albemarle Netherlands BV; Houston (TX); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits package

Diverse resources for professional and

Job summary

The ideal candidate has a 3+ year background in sales support or admin roles, strong organization, and excellent communication skills. Travel approx. 15% is required; Salesforce, SAP, and DocuSign experience are preferred.

Qualifications

• Associate's or Bachelor's degree in Business, Marketing, Communications, or a related field preferred.
• 3+ years of administrative, sales support, event coordination, or related experience.
• Experience with Salesforce, SAP, DocuSign, or similar business systems preferred.
• Strong organizational and project management skills with the ability to manage multiple priorities.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office applications, including Outlook, Excel, PowerPoint, and Teams.
• Ability to travel approximately 15% of the time, including occasional overnight travel.

Responsibilities

• Provide day‑to‑day administrative and operational support to the Commercial Sales Team by coordinating logistics, managing systems, and assisting with various business activities.
• Coordinate meetings, conference room reservations, business meals, customer dinners and event logistics.
• Create and maintain customer accounts, opportunities, quotes, and demand schedules in Salesforce.
• Manage account data and perform routine system cleanup to ensure Salesforce records remain accurate and up to date.
• Enter and manage contracts through the DocuSign system.
• Provide ongoing support to the sales team by maintaining accurate records and ensuring timely completion of administrative processes.
• Support purchasing and vendor payment processes through SAP.
• Create and manage purchase requisitions and monitor open purchase orders.
• Coordinate logistics for customer events, meetings, conferences, training programs, and networking activities.

Skills

Sales support

Project management

Communication

Education

Bachelor's degree in Business/Marketing

Tools

Salesforce

SAP

DocuSign

Job description

Are you ready to move your career forward and help shape our company’s and customers’ futures? If you aspire to challenge yourself, work with the best in the industry and join a successful team where you can make a meaningful contribution, then we invite you to join us at Ketjen Corporation, a provider of advanced catalyst solutions to leading producers in the petrochemical, refining, and specialty chemicals industries. Together, we can create a legacy marked by innovation, excitement, and energy. Ketjen is hiring for a Sales Support Specialist. This position is hybrid and located in Houston, Texas. The Sales Support Specialist provides administrative, operational, and event coordination support to the Commercial Sales Team. This role is a key business partner to the sales organization, responsible for coordinating meetings, events, training programs, marketing materials, SAP purchasing activities, and customer engagement initiatives. By managing these activities, the Sales Support Specialist enables the sales team to focus on customer relationships, revenue growth, and strategic business objectives.

Key Responsibilities

• Sales Team Administrative Support Provide day‑to‑day administrative and operational support to the Commercial Sales Team by coordinating logistics, managing systems, and assisting with various business activities.
  • Coordinate meetings, conference room reservations, business meals, customer dinners and event logistics.
  • Create and maintain customer accounts, opportunities, quotes, and demand schedules in Salesforce.
  • Manage account data and perform routine system cleanup to ensure Salesforce records remain accurate and up to date.
  • Enter and manage contracts through the DocuSign system.
  • Provide ongoing support to the sales team by maintaining accurate records and ensuring timely completion of administrative processes.
• Purchase Order & SAP Support Support purchasing and vendor payment processes through SAP.
  • Create and manage purchase requisitions.
  • Process marketing‑related purchase requests.
  • Create goods receipts for completed purchases.
  • Monitor open purchase orders.
  • Follow up on overdue vendor invoices.
  • Coordinate with vendors regarding documentation and payment status.
• Marketing Asset Management Maintain inventory and organization of sales and marketing materials.
  • Manage and organize the marketing materials closet.
  • Track movement and inventory of promotional items.
  • Maintain inventory records.
  • Coordinate product and promotional item quotes with approved vendors.
  • Prepare materials for events, conferences, and training programs.
• Event, Conference, Training & Sponsorship Coordination Support the planning, coordination, and execution of company meetings, customer events, industry conferences, training programs, and corporate sponsorship activities.
  • Research venues, obtain proposals and pricing, and coordinate food and beverage arrangements.
  • Manage event invitations, registrations, attendance tracking, and participant communications.
  • Coordinate logistics for customer events, meetings, conferences, training programs, and networking activities.
  • Support industry conferences and trade events, including AFPM Annual Meeting, AFPM Summit, LARTC, and NARTC.
  • Register attendees and communicate schedules, locations, and participation details.
  • Coordinate customer entertainment events, dinners, and networking opportunities.
  • Manage promotional materials, shipments, event inventory, and event‑related supplies.
  • Assist with event preparation, packing, setup, and on‑site support as needed.
  • Coordinate logistics for Catalyst Academy and other technical training programs.
  • Obtain vendor quotes and coordinate transportation, meals, lodging, and group activities as required.
  • Prepare and distribute training materials, welcome packets, name tags, name tents, and presentation files.
  • Coordinate corporate sponsorship activities, including approval documentation, attendee participation, and payment processing.
  • Serve as the primary liaison with sponsorship organizations, vendors, conference organizers, and internal stakeholders.
  • Partner with Compliance, Procurement, and other internal teams to ensure timely approvals, payments, and fulfillment of sponsorship commitments.
  • Maintain accurate records and supporting documentation for events, training programs, conferences, and sponsorship activities.

What You Bring Required

• Associate's or Bachelor's degree in Business, Marketing, Communications, or a related field preferred.
• 3+ years of administrative, sales support, event coordination, or related experience.
• Experience with Salesforce, SAP, DocuSign, or similar business systems preferred.
• Strong organizational and project management skills with the ability to manage multiple priorities.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office applications, including Outlook, Excel, PowerPoint, and Teams.
• Ability to work independently and collaboratively in a fast‑paced environment.
• Ability to travel approximately 15% of the time, including occasional overnight travel.

Preferred

• Highly organized and detail‑oriented.
• Customer-focused and responsive.
• Comfortable managing multiple projects simultaneously.
• Proactive in identifying and resolving administrative and logistical challenges.
• Effective at building relationships across sales, marketing, procurement, finance, and external vendors.

Benefits of Joining Ketjen

• Competitive compensation
• Comprehensive benefits package
• A diverse array of resources to support you professionally and personally.

AS PART OF OUR GLOBAL TEAM, YOU’LL EXPERIENCE

• Competitive compensation and benefits
• Hands‑on technical experience
• Job variety and career flexibility
• Collaboration with seasoned employees at every level
• A proven record of innovation
• Company‑wide focus on economic and environmental sustainability
• Deep commitment to our communities, education, and social development
• Concern and compassion for fellow employees
• Among the best safety records in the industry

We are a global provider of advanced catalyst solutions to leading producers in the petrochemical, refining and specialty chemicals industries. Working side‑by‑side with our customers, we develop value‑added, customized solutions that make them more competitive. Discovering and implementing new and better performance‑based sustainable solutions is what motivates all of us. We think beyond business‑as‑usual to drive innovations that create lasting value. Unleash your POTENTIAL with Ketjen. At Ketjen, we believe that our people make us successful. It’s really that simple. We embrace diversity of experience, talent and thought. We work hard to create an inclusive work environment that empowers you to openly and honestly communicate, create and innovate. Your decision to join our team will be rewarded with a positive, team‑oriented workplace that inspires personal and professional growth. We will make every effort to support your career goals and create opportunities for you to realize your full potential. This is our culture. This is our commitment.

The bottom‑line: no matter where you apply your talent and training, Ketjen will provide the resources and support you need to succeed.

EENO is The Law - Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity