SAH Pharmacy Technician II

Brown University Health; United States; On-site; USD 28,474 - 41,589; Full time

Job summary

JobRx, Inc. is seeking a Pharmacy Technician to manage medication handling at Saint Annes Hospital in Fall River, Massachusetts. The role involves inventory management, compounding medications, and customer service. Candidates must maintain CPhT licensure and possess strong communication and teamwork skills. The position offers a pay range from $20.67 to $30.19, with evening shifts (2:30 pm to 11:00 pm). Join a team committed to quality service and compassionate patient care.

Qualifications

• Ability to provide high levels of customer service to patients and staff.
• Cooperative in interactions, treating customers with courtesy and respect.
• Maintains a professional appearance and demeanor.

Responsibilities

• Handles medications properly, including compounding and inventory management.
• Delivers medications accurately and maintains logs for controlled substances.
• Assists with receiving and scanning shipments of medications.

Skills

Communication skills

Teamwork

Problem-solving

Basic math for compounding

Education

CPhT licensure and state registration

Job description

SUMMARY

Working under the day-to-day supervision of the pharmacists and Pharmacy Leadership, the pharmacy technician is responsible for the proper handling of medications, including receiving, distribution, management of expiration dates, inventory management in Pyxis, storage, repackaging, compounding, filling orders, delivering, and stocking. The role requires excellent communication skills and a desire to work in a fast‑paced environment. Brown University Health employees are expected to role‑model the organization’s values of Compassion, Accountability, Respect, and Excellence in all interactions with patients, customers and colleagues.

CORE SUCCESS FACTORS

• Instill Trust and Value Differences
• Patient and Community Focus and Collaborate

RESPONSIBILITIES

Supervision

Works under the supervision of Pharmacy Leadership.

Career Ladder Criteria

• Performs Hazardous Compounding
• Performs batch sterility tests
• Monitors at least one Key Performance Indicator or produces at least one Key Process Improvement
• Assists in revising training materials
• Demonstrates Intermediate skill performance by performing at least one of the following:
  • Intermediate Purchasing Skills
  • Decentralized Pharmacy Services
  • Medication Histories
  • ADC optimization

Ordering & Receiving

• Assists with receiving orders from wholesalers
• Scans in deliveries
• Properly inventories and stickers deliveries to ensure all items are received
• Confirms that each medication is scannable, involving the pharmacist when appropriate
• Helps maintain proper stock levels of drugs, supplies and solutions by informing in writing the need for items when they are low
• Repackages medications from bulk to unit-dose when necessary

Compounding

• Performs calculations for dosing, unit conversions, and admixture volumes
• Prepares the clean room and sterile products area for daily use
• Follows clean room policies and procedures
• Prepares low‑ and medium‑risk sterile and non‑sterile compounds
• Complies with universal precautions and uses aseptic technique when compounding

Inventory Management

• Checks expiration dates inside and outside the department
• Credits and debits patients in Meditech for reordered or returned medications
• Resolves missing medication issues
• Performs monthly floor inspections to ensure integrity of medications on units and in patient care areas
• Ensures all medications are properly labeled
• Properly disposes of medications, hazardous substances, and sharps
• Properly identifies and returns expired medications eligible for credit
• Assists in semi‑annual inventory activities as needed

Fills Medication Orders

• Receives labels and orders, accurately selecting the proper drug, dosage form, and strength
• Accurately retrieves medications from the ADC fill listNeatly organizes filled medications for checking
• Accurately retrieves medications as requested at the window
• Re‑fills trays and kits including Code Trays, STEMI Kits, anaphylaxis kits, and tackle boxes in preparation for pharmacist check
• Accurately fills OR machines

Delivers Medication

• Performs routine rounds to patient care areas and units in a timely manner
• Delivers medications to proper locations including ADC, Med Room, or to nurses as requested
• Updates machines with the current date for drug expiration
• Outdates medications in ADC at each delivery to machine
• Returns medications from floors when needed

Fills Automated Dispensing Cabinet (ADC)

• Understands the process of loading and unloading
• Accurately fills ADC using a consistent scanner when required
• Loads medications in a neat, precise manner without overfilling pockets
• Troubleshoots minor equipment issues with ADC
• Reboots equipment as needed

Communication

• Uses exceptional customer service skills and communication to resolve issues
• Answers phones and triages calls that require a pharmacist
• Communicates well with nursing and other staff outside the pharmacy department

Professionalism

• Maintains a high degree of professionalism within and outside the department
• Maintains excellent working relationships with others
• Dresses professionally
• Maintains a neat, clean, and organized work area
• Represents the Department of Pharmacy and acts as liaison when needed outside the department
• Complies with HIPAA policies
• Supports the training of new staff
• Manages time effectively and prioritizes tasks

Maintains Logs

• Responsible for daily accurate documentation of logs including refrigerators, hood cleaning, eye wash
• Reports any omissions or errors

Handles Controlled Substances

• Understands the importance of excellent record keeping, accuracy, and handoffs when dealing with controlled substances
• Immediately reports concerns or discrepancies to pharmacist or supervisor

Management of Time and Resources

• Completes work assignments within an acceptable time frame
• Uses time and resources to the best advantage for successful completion of job responsibilities
• Develops and maintains efficient working relationships
• Is reliable in terms of attendance and punctuality
• Recognizes the importance of team efforts and partners with others to achieve positive outcomes

Quality

• Works as part of a team effort to ensure quality services
• Offers creative solutions or alternatives to issues or concerns
• Produces quality results
• Continually strives to improve the quality of work
• Accepts responsibility for all work performed and takes appropriate corrective action as needed

MINIMUM QUALIFICATIONS

• Written and oral communication skills
• Basic math needed for compounding
• Ability to work in a team environment
• Ability to problem solve
• Ability to provide a high level of customer service to patients, visitors, and staff
• Performs gloved fingertip and media fill test as required
• Is cooperative in interactions, treating customers with courtesy, respect, and compassion
• Is patient when responding to questions and answers questions appropriately
• Responds to requests in a timely manner
• Handles interruptions in a skillful way
• Maintains a professional appearance and demeanor
• Strives to prevent or resolve customer concerns to the customer's satisfaction

EDUCATION

Responsible for maintaining licensure CPhT and state registration as required.

PAY RANGE

$20.67–$30.19

LOCATION

Saint Annes Hospital – 795 Middle Street, Fall River, Massachusetts 02721

WORK TYPE & SHIFT

2:30 pm to 11:00 pm – Evening

EEO STATEMENT

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.