SAH Pharmacy Technician II

Lifespan; Fall River (MA); On-site; USD 27,648 - 40,377; Full time

Job summary

A healthcare organization is seeking a Pharmacy Technician in Fall River, Massachusetts, responsible for managing medication handling, compounding, and providing excellent customer service. This role includes daily interactions with pharmacy leadership and requires intermediate skills in pharmacy practices. A valid CPhT licensure and successful teamwork are essential. Candidates should demonstrate written communication skills and basic math abilities. The position offers variable shifts and a competitive pay range.

Qualifications

• Demonstrates intermediate skill performance in the practice of pharmacy.
• Handles controlled substances with accuracy and recordkeeping.

Responsibilities

• Works under pharmacy leadership to manage medications and inventory.
• Assists in compounding sterile and non-sterile products.
• Maintains logs of daily activities and documentation.

Skills

Written and oral communication skills

Basic math for compounding

Ability to work in a team environment

Ability to problem solve

High level of customer service

Education

CPhT licensure and State registration

Job description

SUMMARY

Working under the day‑to‑day supervision of the pharmacists and Pharmacy Leadership, the technician is responsible for the proper handling of medications. This includes but is not limited to receiving, distribution, management of expiration dates, management of inventory in Pyxis, storage, repackaging, compounding, filling orders, delivering, and stocking.

Additional and ongoing demonstration of intermediate skills in the practice of pharmacy as defined below are required. The job requires excellent communication skills and a desire to work in a fast‑paced environment.

Brown University Health employees are expected to successfully role model the organization’s values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another. In addition to our values, all employees are expected to demonstrate the core Success Factors: Instill Trust and Value Differences; Patient and Community Focus and Collaborate.

RESPONSIBILITIES

• Works under the supervision of Pharmacy Leadership.
• Performs hazardous compounding.
• Performs batch sterility tests.
• Monitors at least one Key Performance Indicator or produces at least one Key Process Improvement.
• Assists in revising training materials.
• Demonstrates intermediate skill performance by performing at least one of the following:
  • Intermediate purchasing skills
  • Decentralized pharmacy services
  • Medication histories
  • ADC optimization
  • Ordering/Receiving
• Assists with receiving orders from wholesaler.
• Scans in delivery and properly inventories/stickers delivery to ensure all items are received.
• Confirms that each medication is scannable and involves pharmacist when appropriate.
• Helps to maintain proper stock levels of drugs, supplies and solutions by informing in writing the need for an item when it is getting low.
• Repackages medications from bulk to unit‑dose when necessary.
• Compounds:
  • Performs calculations for dosing, unit conversions, admixture volumes.
  • Prepares clean room and sterile products area for daily use.
  • Follows clean room policies and procedures.
  • Prepares low and medium risk sterile and non‑sterile compounds.
  • Complies with universal precautions and uses aseptic technique when compounding.
• Inventory management:
  • Checks expiration dates in and outside the department.
  • Credits and debits patients in Meditech if meds reordered or returned.
  • Resolves missing medication issues.
  • Performs monthly floor inspections to ensure integrity of medications on the units and in patient care areas.
  • Ensures all medications are properly labeled.
  • Properly disposes of medications, hazardous substances, sharps.
  • Properly identifies and returns expired meds eligible for credit.
  • Assists in semi‑annual inventory activities as needed.
• Fills medication orders:
  • Receives labels and orders, and accurately selects proper drug, dosage form and strength.
  • Accurately retrieves medications from ADC fill list.
  • Neatly organizes filled meds for checking.
  • Accurately retrieves medications as requested at the window.
  • Properly refills trays and kits, including code trays, STEMI kits, anaphylaxis kits, tackle boxes in preparation for pharmacist to check.
  • Accurately fills OR machines.
  • Delivers medication, performs routine rounds to patient care areas and units in a timely manner.
  • Delivers meds to proper location including ADC, Med Room or a nurse if requested.
  • Updates machines with current date for drug, outdates meds in ADC at each delivery to machine.
  • Returns meds from the floors when needed.
  • Fills Automated Dispensing Cabinet (ADC), understands process of loading and unloading.
  • Loads meds in a neat, precise manner without overfilling pocket.
  • Is able to troubleshoot minor equipment issues with ADC and reboot equipment as needed.
• Communication:
  • Uses exceptional customer service skills/communication to resolve issues.
  • Answers phones and triages phone calls that need a pharmacist.
  • Communicates well with nursing and other staff outside of the pharmacy department.
• Professionalism:
  • Maintains a high degree of professionalism within and outside the department.
  • Maintains excellent working relationships with others.
  • Dresses professionally.
  • Maintains a neat, clean and organized work area.
  • Represents the Department of Pharmacy and acts as liaison if needed when outside the department.
  • Complies with HIPAA policies.
  • Supports the training of new staff.
  • Manages time effectively and prioritizes accordingly.
• Maintains logs of daily accurate documentation of logs, including refrigerators, hood cleaning, eye wash.
• Reports any omissions or errors.
• Handles controlled substances with excellent record keeping, accuracy and handoffs, immediately reporting any concerns/discrepancies to pharmacist or supervisor.
• Management of time and resources:
  • Completes work assignments within an acceptable time frame.
  • Uses time and resources to the best possible advantage for successful completion of job responsibilities.
  • Develops and maintains efficient working relationships.
  • Is reliable in respect to attendance and punctuality.
  • Recognizes the importance of team efforts and partners with others to achieve positive outcomes.
• Quality:
  • Works as part of a team effort to ensure quality services.
  • Offers creative solutions or alternatives to issues or concerns.
  • Produces quality results.
  • Continually strives to improve the quality of work, accepts responsibility for all work performed and takes appropriate corrective action as needed.

QUALIFICATIONS

• Written and oral communication skills.
• Basic math needed for compounding.
• Ability to work in a team environment.
• Ability to problem solve.
• Ability to provide a high level of customer service to patients, visitors, and staff.
• Performs gloved fingertip and media fill test as required.
• Cooperative in interactions, treating customers with courtesy, respect and compassion.
• Patient when responding to questions and answers questions appropriately.
• Responds to requests in a timely manner.
• Handles interruptions in a skillful way.
• Maintains a professional appearance and demeanor.
• Strives to prevent/resolve customer concerns to the customer's satisfaction.
• Responsible for maintaining licensure CPhT and state registration as required.

EDUCATION

Responsible for maintaining licensure CPhT and State registration as required.

Pay Range: $20.07-$29.31

Brown University Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, ethnicity, sexual orientation, ancestry, genetics, gender identity or expression, disability, protected veteran or marital status. Brown University Health is a VEVRAA Federal Contractor.

Location: Saint Annes Hospital - 795 Middle Street Fall River, Massachusetts 02721

Work Type: All shifts, all hours, excluding overnight

Work Shift: Variable

Driving Required: No

Union: 1199 Seiu United Healthcare Workers East