Summary
Working under the day-to-day supervision of the pharmacists and Pharmacy Leadership, the technician is responsible for the proper handling of medications. This includes, but is not limited to, receiving, distribution, management of expiration dates, management of inventory in Pyxis, storage, repackaging, compounding, filling orders, delivering, and stocking. Additional and ongoing demonstration of intermediate skills in the practice of pharmacy as defined below are required. The job requires excellent communication skills and a desire to work in a fast-paced environment. Brown University Health employees are expected to role model the organization’s values of Compassion, Accountability, Respect, and Excellence as these guide everyday actions with patients, customers, and one another.
Responsibilities
- Works under the supervision of Pharmacy Leadership
- Career Ladder Criteria (as applicable by site)
- Performs Hazardous Compounding
- Performs batch sterility tests
- Monitors at least one Key Performance Indicator or produces at least one Key Process Improvement
- Assists in revising training materials
- Demonstrates intermediate skill performance by performing at least one of the following: Decentralized Pharmacy Services, Medication Histories, ADC optimization, Ordering/Receiving
- Assists with receiving order from wholesaler
- Scans in delivery
- Properly inventories/stickers delivery to ensure all items are received
- Confirms that each medication is scannable
- Involves pharmacist when appropriate
- Helps maintain proper stock levels of drugs, supplies, and solutions by informing in writing the need for an item when it is low
- Repackages medications from bulk to unit-dose when necessary
- Performs calculations for dosing, unit conversions, and admixture volumes
- Prepares clean room and sterile product areas for daily use
- Follows clean room policies and procedures
- Prepares low and medium risk sterile and non-sterile compounds
- Complies with universal precautions and uses aseptic technique when compounding
- Checks expiration dates in and outside the department
- Credits and debits patients in Meditech if meds reordered or returned
- Resolves missing medication issues
- Performs monthly floor inspections to ensure integrity of medications on units and in patient care areas
- Ensures all medications are properly labeled
- Properly disposes of medications, hazardous substances, and sharps
- Identifies and returns expired meds eligible for credit
- Assists in semi-annual inventory activities as needed
- Receives labels and orders, and accurately selects proper drug, dosage form, and strength
- Retrieves medications from ADC fill list accurately
- Organizes filled meds for checking neatly
- Retrieves medications as requested at the window
- Refills trays and kits, including Code Trays, STEMI kits, anaphylaxis kits, and tackle boxes in preparation for pharmacist check
- Accurately fills OR Machines
- Delivers medication
- Performs routine rounds to patient care areas and units in a timely manner
- Delivers meds to proper location: ADC, Med Room, or a nurse if requested
- Updates machines with current date for drug
- Outdates meds in ADC at each delivery to machine
- Returns meds from floors when needed
- Understands process of loading and unloading the Automated Dispensing Cabinet (ADC)
- Accurately loads ADC using scanner when required
- Loads meds in a neat, precise manner without overfilling pocket
- Troubleshoots minor equipment issues with ADC
- Reboots equipment as needed
- Uses exceptional customer service skills/communication to resolve issues
- Answers phones and triages phone calls that need a pharmacist
- Communicates well with nursing and other staff outside of the pharmacy department
- Maintains a high degree of professionalism within and outside the department
- Maintains excellent working relationships with others
- Dresses professionally
- Maintains a neat, clean, and organized work area
- Represents the Department of Pharmacy and acts as liaison when outside the department
- Complies with HIPAA policies
- Supports the training of new staff
- Manages time effectively and prioritizes accordingly
- Maintains logs and documents daily accurate records for refrigerators, hood cleaning, eye wash, etc.
- Reports any omissions or errors
- Handles controlled substances with accuracy and integrity
- Immediately reports any concerns or discrepancies to pharmacist or supervisor
Qualifications
- Written and oral communication skills
- Basic math needed for compounding
- Ability to work in a team environment
- Ability to problem‑solve
- Ability to provide a high level of customer service to patients, visitors, and staff
- Performs gloved fingertip and media fill test as required
- Cooperative in interactions, treating customers with courtesy, respect, and compassion
- Patient when responding to questions and answers questions appropriately
- Responds to requests in a timely manner
- Handles interruptions in a skillful way
- Maintains a professional appearance and demeanor
- Strives to prevent/resolve customer concerns to the customer's satisfaction
Education
Must maintain licensure as a CPhT and state registration as required.
Pay Range
$21.31 - $31.15
Equal Employment Opportunity
Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.
Location
Morton Hospital – 88 Washington Street, Taunton, Massachusetts 02780
Work Type
per diem
Work Shift
Variable
Driving Required
No
Union
1199 Seiu United Healthcare Workers East