SAG Loan Specialist II

First Interstate

Billings (MT)

On-site

USD 45,000 - 65,000

Full time

14 days+

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Benefits offered by this job

Generous Paid Time Off

Child Care Assistance Program

Exercise reimbursement program

Job summary

First Interstate in Billings, MT, is looking for a SAG Loan Specialist II focused on assisting officers in loan restructuring and management. This role includes client transaction resolution, loan documentation preparation, and compliance monitoring.

Candidates should have at least 4-6 years of banking experience and strong client service skills, alongside a High School Diploma. The position offers generous paid time off and other benefits.

Qualifications

Strong client service and problem resolution skills are essential.
4-6 years of experience in banking or related fields is required.

Responsibilities

Assist SAG Officers with loan processing and client transaction resolution.
Prepare and review client documentation for accuracy and compliance.

Skills

Client service and problem resolution

Word processing and spreadsheet skills

Effective communication skills

Proficiency with loan operating systems

Mathematical analysis

Education

High School Diploma or GED

4-6 years of loan-related banking experience

Job description

Location: Billings, MT; Boise, ID; Omaha, NE; Sioux Falls, SD.

What’s Important To You

We know your career is just one aspect of a meaningful, complex, and demanding life. That’s why we designed our compensation and benefits package to provide employees and their families with as much choice as possible.

Generous Paid Time Off (PTO) in addition to paid federal holidays.
Child Care Assistance Program for eligible dependent(s).
Exercise reimbursement program for employees.

The health and happiness of the places we call home matter to us. Learn a little more about what we do for the communities we serve and why we want YOU to be a part of it.

Summary

The SAG Loan Specialist II assists Special Asset Group (SAG) Officers in the restructuring, rehabilitation, collection, and liquidation of criticized and/or classified loans. This position is responsible for assisting SAG Officers with portfolio management by performing loan processing duties, reporting and analyzing data, researching issues, and problem resolution.

Essential Duties And Responsibilities

Handles client transactions and client problem resolution; responds to client account inquiries, performs account maintenance, and researches and resolves client problems.
Drafts requests for financial information, past due and demand letters to clients, and handle special mailings, as requested.
Executes client transactions within applicable department guidelines, escalating to the assigned SAG Officer any requests outside specified norms or items requiring SAG Officer signature or approval; transactions may include transfers, withdrawals, distributions, wire transfers, payments, fee waivers, fee refunds, client overdrafts, loan payoffs, processing paid loans, monitoring reports, and other loan and account operations as requested.
Reconciles client accounts, enters client financial data into databases, and monitors exceptions to company policies.
Performs covenant tickler maintenance, monitoring, and updates.
Prepares and/or reviews client account documents for meetings between the SAG Officer and the client, focusing on completion of signatures, accuracy, and fulfillment of standard regulatory and compliance guidelines.
Assists in obtaining necessary information to process loan applications, such as financial statements, tax returns, business documentation, credit reports, UCC searches, title work, appraisals, flood determinations, bankruptcy filings, etc.; may also work with outside counsel, title companies, other product vendors, etc. to request documents needed for loan requests.
Orders loan documents in accordance with loan approval conditions, responds to SAG Officer inquiries regarding the status of loans, loan documentation, client accounts, etc.
Facilitates booking loans onto core system and perform post-booking check to ensure entries are correct.
Schedules quarterly Asset Quality Meetings (AQM), produces a detailed agenda, gathers and organizes all PLSR’s by the deadline, and provides to all meeting attendees.
Takes detailed notes of discussions during AQM, provides a detailed analysis of final risk ratings and quality trends to SAG Manager, and audits the PLSR process to identify missing PLSR’s and timeliness of upload to SharePoint.
Runs daily, weekly, monthly, and quarterly reports; reviews report for accuracy and compliance and takes action to update systems or make other corrections.
Performs file check-ins and advises SAG Officer of documentation deficiencies, uploads documents to Director according to applicable procedures. Maintains the security and integrity of all files and databases.
Attends operational meetings and keep abreast of all credit policies and changes associated with loans, documentation, ticklers and tracking, asset quality, credit reviews, etc.
Assists SAG Officers in preparing for internal and external audits, ensuring that borrower file documentation and electronic files are in order.
Performs various duties related to OREO such as reconciling accounts, 1099 reporting, paying invoices and taxes, maintaining property specific workbooks, and other duties as assigned.
Maintains compliance with all state and federal banking laws and regulations, internal lending policies and procedures, and First Interstate Bank values.
Assist with SBA guarantee purchases by preparing 10-tab submissions and submits to SBA.
Completes semi-annual reporting to SBA on loans that are in liquidation, pending charge-off and wrap-up.
Provides administrative assistance to SAG Manager, as needed.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Knowledge, Skills And Abilities

Strong and demonstrated client service and problem resolution skills.
Developed word processing and spreadsheet skills utilizing systems such as Microsoft Word and Excel.
Ability to work effectively with individuals and groups across the company to manage client relationships.
Proficiency with personal computers and multiple related internal and external software packages and loan operating systems.
Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents.
Ability to respond to common inquiries of complaints of clients, regulatory agencies, or members of the business community.
Ability to write speeches and articles for publication that conform to prescribed style and format.
Ability to effectively present information to top management, public groups, and/or boards of directors.
Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Education And/Or Experience

High School Diploma or General Education Degree (GED) required
4-6 years loan related banking experience required

PHYSICAL DEMANDS AND WORKING ENVIRONMENT

The physical demands and work environment are representative of those that must be met or encountered to successfully perform the essential functions of the job. In compliance with the Americans with Disabilities Act, the company provides reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.