Safety Training Manager - ABE Express Operations

Worldwide Flight Services (WFS); Allentown (Lehigh County); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

DailyPay pay advances

Spot awards for top performers

Medical options for full/part-time

Travel discounts and extras

Wellness programs

401k program

Internal mobility opportunities

Job summary

Worldwide Flight Services seeks a Manager of Safety and Training to lead safety, security, and training programs across warehouse and ramp operations.

You will drive compliance with regulatory requirements, coordinate injury management, and lead investigations to prevent recurrence while maintaining efficient operations.

Qualifications

• Bachelor’s Degree or equivalent work experience.
• 5+ years of aviation and warehouse operations experience.
• 5+ years of ramp safety experience.
• 5+ years in law enforcement, loss prevention, or related field.
• 3+ years in disability management or workers’ compensation.
• Knowledge of OSHA regulations, ADA, and injury management/best practices.
• Experience managing sensitive information.
• Strategic thinker with proactive, hands-on approach.
• Data-driven mindset with safety management systems (SMS).
• Crisis management and emergency response planning expertise.

Responsibilities

• Champion a culture of safety excellence through innovative training and engagement initiatives.
• Ensure safety protocols are followed across warehouse and ramp operations, aligned with FAA, TSA, OSHA, and customer requirements.
• Lead investigations for safety incidents to identify root causes and implement corrective measures.
• Provide guidance and training to station managers on safety best practices and incident prevention.
• Oversee training schedules to align with operational requirements and complete recurrent training on time.
• Manage training resources and facilities to support instructional personnel.
• Contact for on-duty injury follow-ups and coordinate medical updates, return-to-work processes.
• Conduct routine physical security audits and investigations of policy breaches; report findings.
• Hold monthly safety meetings to maintain safety culture and meet regulatory requirements.
• Drive strategic projects to reduce injuries and risk across the organization.
• Influence safety culture at all levels of the division.

Skills

Safety Leadership

Root Cause Analysis

Training Management

Injury Management

Safety Culture

Education

Bachelor’s Degree or equivalent

Job description

Take a Huge step in your career and join Worldwide Flight Services. WFS employs over 22,200 of the finest professionals in ground handling across a global network of more than 170 locations and 22 countries on five continents. A career with us opens up a world of opportunities to develop your existing skills, to learn new skills, and to experience working with different customers and cultures with the sole aim of always delivering a world-class service. WFS provides a full-service capability that includes Aviation cargo, Airline passenger, and Aviation ramp services. Our team of people is highly trained, highly skilled, and confident airport service professionals who are supported by local training and development. We are passionate, capable, and always willing to explore new opportunities presented by customers all over the world.

About WFS

Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on‑time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 227 airport locations in 27 countries on 5 continents. Are you ready to take off on your next career with us?

Job Summary

As the Manager of Safety and Training, you will lead comprehensive safety, security, and training programs across warehouse and ramp operations. Your primary responsibility is ensuring all operations meet or exceed corporate policies, air carrier requirements, customer expectations, and regulatory mandates while maintaining optimal efficiency and security standards.

This role requires strong leadership, hands‑on problem‑solving, and strategic thinking to reduce risk and continuously improve safety across the organization.

Safety isn’t just a priority—it’s the very foundation of everything we do. We’re proud to be a team that operates around the clock and committed to creating a workplace where every person can feel secure, supported, and empowered.

Responsibilities

• Champion a culture of safety excellence through innovative training and engagement initiatives.
• Ensure safety protocols are consistently followed across warehouse and ramp operations, aligning with corporate, airline, customer, and regulatory requirements (FAA, TSA, OSHA).
• Lead investigations for safety incidents to identify root causes and implement corrective measures to prevent future occurrences.
• Provide guidance and training to station managers and supervisors on best practices in safety, behavior‑based safety, and incident prevention.
• Oversight of the training schedule to ensure new hire training aligns with operational requirements and recurrent training is completed on time.
• Manage training resources to allocate and optimize training facilities and instructional personnel.
• Key contact for all on‑duty injury follow‑ups, maintain clear communication and support affected employees. Monitor injured employees’ recovery progress and coordinate necessary medical updates. Manage workplace accommodation, return to work, and injury follow‑up processes dedicated to employee well‑being.
• Conduct routine physical security audits and investigate policy breaches, security incidents, and loss events. Lead confidential investigations and deliver timely reports on theft, fraud, workplace violence, and critical incidents.
• Hold structured monthly safety meetings to maintain a strong safety culture, meet regulatory requirements, and identify hazards before they cause incidents.
• Drive strategic projects aimed at injury prevention and risk reduction across the organization.
• Influence behavior and foster a safety‑first mindset at all levels of the division.

Minimum Requirements

• Bachelor’s Degree or equivalent work experience
• 5+ years of experience in operations in aviation and warehouse.
• 5+ years of ramp safety experience
• 5+ years of experience in law enforcement, loss prevention, or other related field
• 3+ years of experience in disability management, worker’s compensation, or related field
• Supports 24/7 operations, may need to respond to safety and security events outside of regular business hours.
• Knowledge of OSHA regulations, ADA, and best practices in injury management and ergonomics
• Demonstrated ability to manage sensitive information
• Strategic thinker with a proactive, hands‑on approach
• Data‑driven mindset with experience using safety management systems (SMS).
• Crisis management and emergency response planning expertise.

Preferred Skills

• Safety Leadership & Compliance Expertise
• Incident Investigation & Root Cause Analysis
• Training Program Management & Facilitation
• Employee Injury Management & Return‑to‑Work Coordination
• Influence, Communication & Safety Culture Development

Physical Requirements/Working Conditions

The primary activity in this position will be working at a computer either standing or sitting 60% of the time.

Perks & Benefits

• Want your pay in advance? Access your pay when you need it through DailyPay app!
• Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more!
• Need quality medical care? Multiple options for both full and part‑time employees!
• Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!
• Looking to stay healthy and improve your life? Wellness Programs offered to all employees!
• Want to invest in your future? 401k program offered!
• Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available!

WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.