Safety Specialist - Per Diem

Colonial Group; Chelsea (MA); On-site; USD 27,000 - 39,000; Full time

Job summary

Bay Cove Human Services in Massachusetts seeks a Safety Specialist to promote health, safety and well-being for adults in our housing programs. The role focuses on welcoming guests, monitoring safety systems, and supporting tenants and staff with calm, professional conduct.

Responsibilities include crisis intervention, de-escalation, collaboration with the Program Director, and ensuring privacy and compliance with state and federal laws.

Qualifications

• High School diploma or equivalent.
• Willingness to work all shifts including weekends.
• Able to stand for long periods and lift up to 40 lbs.

Responsibilities

• Welcomes and logs in all guests, visitors, and community partners.
• Monitors safety systems and cameras from the front desk and supports tenants’ needs.
• Intervenes in crisis situations using good judgement, de-escalation techniques, and calls emergency services as needed.
• Maintains privacy and confidentiality of tenants’ personal health information.
• Communicates in real-time with Program Director and staff at the CCC.
• All other duties as requested by the Program Director.

Skills

Crisis intervention

Communication skills

De-escalation techniques

Reliability

Education

High school diploma or equivalent

Job description

Bay Cove Human Services’ mission is to partner with people to overcome challenges and realize personal potential. Bay Cove pursues this mission by providing individualized and compassionate services to people facing the challenges associated with developmental disabilities, mental illness, substance use disorders, and homelessness at more than 175 program sites throughout Greater Boston and Southeast Massachusetts.

Job Summary:

The Safety Specialist promotes health, wellness and safety in our low threshold services for adults with histories of homelessness, most of whom are impacted by substance use and misuse, co-occurring mental health challenges, and complex health conditions. The Safety Specialist directly supports Bay Cove’s mission by working on behalf of persons served, staff, and all community stakeholders in a proactive and professional manner. This staff member is critical to providing a welcoming and inclusive environment for persons who live in our permanent housing programs and whose work reflects a commitment to health, racial and housing equity.

By providing respectful and responsive supports and by working collaboratively with all stakeholder, this staff member implements hare reduction and trauma informed supports to pesos who have often been marginalized and stigmatized by others. The Safety Specialist brings great value to our tenants and team members by offering practical assistance in a calm, positive, and respectful manner. In such environments, people can work to build or rebuild their lives, and enjoy the benefits of a safe and affordable home. The Safety Specialist severs as a community diplomat and represents the CCC and Bay Cove as a good neighbor and responsive community partner.

This is a non-except position.

Essential Functions of Position:

• Welcomes and logs in all guests, visitors, and community partners.
• Reinforces expectations and policies for tenants and guests that support the safety and benefit of all tenants, staff, and neighbors. Ensures that Narcan is administered in the event that a person over doses and waits with the person until First Responders are on the scene. From the front desk, monitors cameras with all staff to support tenants’ needs. Ensures that health and safety systems (security camera, Automated External Defibrillator, door alarms, smoke detectors in common kitchens, First Aid kits, CPR masks, Narcan, fentanyl test strips, etc.) are all in good supply and in working order. Intervenes in crisis situations using good judgement, communication skills, de-escalation techniques, and calling upon emergency services as needed.
• Demonstrates dependability and reliability.
• Must be able to work all shifts including weekend and holidays as scheduled.
• Attends all required training.
• Communicates in real-time with Program Director and staff at the CCC.
• Maintains privacy and confidentiality of tenants’ personal and private health conditions in accordance with state and federal law.
• All other duties as requested by the Program Director.

Requirements for the position:

• High School diploma or equivalent.

Personal Characteristics:

Must be able to work with a diverse population in a respectful, compassionate and supportive manner. Demonstrates kindness and professionalism in all interactions.

Physical Requirements

• Must be able to stand for long periods of time.
• Must be able to work during inclement weather.
• Must be able to walk up and down stairs and throughout all common areas and bathrooms in the building as scheduled by Program Director
• Is able to lift and carry up to 40 lbs. as needed.

Bay Cove Human Services is an Equal Opportunity Employer and does not discriminate on the basis of race, ethnicity, religion, sex, gender identity or expression, national origin, sexual orientation, disability, age, veteran status, or any other groups as protected by Massachusetts or federal law. All qualified candidates, regardless of background, are encouraged to apply.

Bay Cove Human Services does not offer visa sponsorships at this time and will require candidates to be authorized to work in the United States.

Pay Rate: $24.48, hourly