Safety Specialist (6917)

Mercy House; Santa Barbara (CA); On-site; USD 25,000 - 36,000; Full time

Job summary

Mercy House in Santa Barbara is seeking a Safety Specialist to provide supportive services and logistics for the Emergency Shelter Program during assigned shifts. The role requires flexibility for weekend, morning, evening, and holiday shifts, with a focus on dependable and respectful interaction with guests.

The position emphasizes trauma-informed service delivery, safety, and collaboration with a licensed security team and shuttle drivers.

Qualifications

• High level of patience, tolerance and understanding for individuals with urgent needs.
• Ability to perform crisis intervention as needed.
• Detail-oriented and proficient in Microsoft Word and Excel.
• Ability to communicate clearly, both in writing and verbally, with dignity.

Responsibilities

• Assist in shelter activities to ensure quality, trauma-informed services.
• Encourage progress toward housing with shelter guests.
• Assist with shelter setup, maintenance and cleanliness.
• Maintain safety through perimeter checks and gate service.
• Provide client engagement support to shuttle drivers.

Skills

Patience

Crisis intervention

Trauma-informed

Housing-focused

Communication skills

Attention to detail

Microsoft Word

Microsoft Excel

Teamwork

Dependability

Tools

Microsoft Word

Microsoft Excel

Job description

Job Details: Job Location: Santa Barbara, CA 93103, Salary Range: $22.00 - $22.00 Hourly, Job Category: Shelter Services, Status: Full-Time, Non-Exempt | Payrate: $21.50/Hour | Schedule: Sunday - Monday 3:00 p.m. - 11:00 pm.

Job Summary: The Safety Specialist is responsible for providing supportive services and logistical support to the Emergency Shelter Program during designated shifts. This position requires a flexible work schedule including some weekend, morning and evening and holiday shifts. Dependability, responsibility, and the ability to communicate effectively and respectfully are mandatory skills. The ability to demonstrate personal integrity is a must.

Essential Duties and Responsibilities

Shelter Support

• Assist in the implementation of shelter activities to ensure quality, guest focused, and trauma informed delivery of services.
• Encourage and discuss progress toward housing with shelter guests
• Assist with shelter setup and maintenance
• Assist with general cleanliness and safety of facility including emptying trash cans and clean-up
• Assist with receiving and verifying orders from vendors, completing tally sheets
• Assist in the organization of supplies and facilities needs
• Maintain a safe and functional shelter facility by providing traffic control and gate service
• Perform basic searches of persons or their property
• Demonstrate responsibility during perimeter checks and fire watch duties
• Provide client engagement support to drivers during shuttle service ride-along

Administration

• Assist with keeping detailed daily summary sheets
• Assist with record keeping and reporting
• Assist with keeping perimeter check logs and fire watch duties

Miscellaneous

• Assist with guest services and program activities if necessary
• complete ad hoc projects as appointed by Supervisor

Qualifications: Education and Experience

• This person must possess a high level of patience, tolerance and understanding for individuals who present for services with urgent multiple case management and health needs
• Ability to perform crisis intervention as needed
• Ability to complete job duties that are guest-focused, trauma-informed, and housing-focused.
• The ability to direct and professionally control crowds while preserving their right to personal dignity
• Ability to work in synch with licensed 3rd-party security officer team

General

• Reliable transportation required
• A flexible work schedule including some schedule changes, some weekends, and evening shifts to meet the department’s needs
• Detail-oriented and computer proficient in Microsoft Word and Excel required
• Self-motivated, the ability to manage a high volume of emails, work independently and with a group, dependability, responsibility
• The ability to communicate clearly, effectively both in written and verbal form as well as respectfully are mandatory skills
• Multi-task and work in a fast-paced environment
• Navigate urgent matters while upholding a degree of flexibility
• Work effectively with a diverse population
• Rapid prioritization
• Speak effectively before landlords and/or small groups
• Knowledgeable about fair housing and legal concerns to advocate for the organization and the clients we serve

Physical Requirements

• Ability to lift, bend, push, and pull up to 50 pounds
• Answer and respond to phone queries
• Prolonged periods of walking around facility and perimeter