Safety Specialist (6589)

Mercy House; Bakersfield (CA); On-site; USD 29,000 - 32,000; Full time

Job summary

Mercy House in Bakersfield, CA is seeking a Shelter Specialist to provide supportive services and logistical support for the Emergency Shelter Program. The role requires a flexible schedule including some weekends, mornings, evenings and holidays, with a focus on safety, trauma-informed care, and helping guests move toward housing.

Fluency in Spanish is a valued asset and dependable transportation is required.

Qualifications

• Possession of a high level of tolerance and understanding for individuals who present for services with urgent multiple case management and health needs.
• Ability to perform crisis intervention as needed.
• Ability to complete job duties that are guest focused, trauma informed, and housing focused.
• Reliable transportation required.
• A flexible work schedule including some schedule changes, some weekends, and evening shifts to meet the department’s needs.
• Detail-oriented and computer proficient in Microsoft Word and Excel required.

Responsibilities

• Shelter Support: Ensure a safe and client-focused environment for guests to quickly end their homelessness.
• Assist with implementing shelter activities to ensure quality, guest-focused, and trauma-informed delivery of services.
• Encourage and discuss progress toward housing with shelter guests.
• Assist with shelter setup and maintenance.
• Assist with general cleanliness and safety of facilities including emptying trash cans and cleaning up spills.
• Assist with receiving and verifying orders from vendors, completing tally sheets.
• Post and update signs and service calendars.
• Audio equipment setup and monitoring.
• Assist with organization of supplies and facilities needs.
• Conduct neighborhood patrols to minimize potential impact on the surrounding community.
• Administration: Oversee administrative duties that support program services.
• Assist with keeping detailed daily summary sheets.
• Assist with record keeping and reporting.
• Miscellaneous: Assist with guest services and program activities if necessary.
• Complete ad hoc projects as appointed by Supervisor.

Skills

Dependability

Responsibility

Effective communication

Respectful communication

Spanish language fluency

Detail-oriented

Multitasking

Tools

Microsoft Word

Microsoft Excel

Job description

Job Details

Job DetailsJob Location: Bakersfield, CA 93304Salary Range: $22.00 - $22.00 HourlyStatus: Full-Time, Non-Exempt | Payrate: $22.00/Hour | Schedule: Tuesday - Friday 2 PM - 10 PM

Job Summary:

The Shelter Specialist is responsible for providing supportive services and logistical support to the Emergency Shelter Program during designated shifts. This position requires a flexible work schedule including some weekend, morning and evening and holiday shifts. Dependability, responsibility, and the ability to communicate effectively and respectfully are mandatory skills. Fluency in Spanish is a significant value.

Essential Duties and Responsibilities:

Shelter Support

Goal: Ensure a safe and client focused environment for guests to quickly end their homelessness.

• Assistin the implementation of shelter activities to ensure quality, guest focused, and trauma informed delivery of services.
• Encourage and discuss progress toward housing with shelter guest
• Assistwith shelter setup and maintenance
• Assistwith general cleanliness and safety of facilities including emptying trash cans and cleaning-up spills.
• Assistwith receiving and verifying orders from vendors, completing tally sheets
• Post and update signs and service calendars
• Audio Equipment set up and monitoring
• Assistin the organization of supplies and facilities needs
• Conduct neighborhood patrols to minimize potential impact on the surrounding community

Administration

Goal: Oversee administrative duties that support program services.

• Assistwith keeping detailed daily summary sheets
• Assistwith record keeping and reporting

Miscellaneous

• Assistwith guest services and program activities if necessary
• Complete ad hoc projects as appointed by Supervisor

QualificationsRequirements:

Education and Experience

• Possessa high levelof tolerance and understanding for individuals whopresent forservices with urgent multiple case management and health needs.
• Ability to perform crisis intervention as needed
• Ability to complete job duties that are guest focused, trauma informed, and housing focused.

General

• Reliable transportationrequired
• A flexible work schedule including some schedule changes, some weekends, and evening shifts to meet the department’s needs
• Detail-oriented and computer proficient in Microsoft Word and Excelrequired
• Self-motivated, the ability to managea highvolume of emails, work independently and with agroup, dependability, responsibility
• Theability to communicateclearly,effectivelyboth in written and verbal formas wellas respectfullyaremandatory skills
• Multi-task and work in a fast-paced environment
• Navigate urgent matters while upholding a degree of flexibility
• Work effectively with a diverse population
• Rapid prioritization
• Speak effectively before landlords and/or small groups
• Knowledgeable about fair housing and legal concerns to advocate for the organization and the clients we serve

Physical Requirements

• Enter units with program staff as needed
• Answer and respond to phone queries
• Prolonged periods of sitting at a desk and working on a computer
• Must be able to lift,pushand pull 50pounds at times

Core Competencies:

• Adaptability:Ability to adjust to different perspectives, cultures, and backgrounds, recognizing the diverse interconnectedness of individuals and communities
• Compassion:Demonstrateempathy and understanding towards others, acknowledging their interconnectedness and inherent worth
• Humility:Recognize one’s own place within the larger interconnected web of humanity, showing openness to learning from others and acknowledging the contributions of all
• Build Trust:Excel in building andmaintainingtrust within teams and across organizational levels, consistentlydemonstratingintegrity and honesty in communication, actions, and decision-making
• Accountability:Takeresponsibility for actions, admits mistakes, and continuously strives for self-improvement, and encourages a learning mindset within the organization
• Continuous Improvement:Commit to personal and professional development, fostering a culture of continuous improvement, and encourages a learning mindset within the organization
• Communication:Excel in communicating clearly and persuasivelythrough verbal, non-verbal, and written communication, conveying complex ideas with clarity, and fostering open dialogue across all levels of the organization
• Confidence:Exhibit courage in making bolddecisions,taking actionin the face of uncertainty, and embracing calculated risks on behalf of constituents
• CriticalThinking:Possessthe ability to critically analyze existing policies related tohomelessness and constructively advocate for changes that address systemic injustices
• Collaboration:Build and foster positive relationships with diverse range of stakeholders, including clients, coworkers, community organizations, and affected communities and effectively working toward the shared goal of ending homelessness
• Drive Change:Understand and embodies that every action is an opportunity to be innovative and draw ideas from others. Implements valuable change toforwardour mission and shares the “why’s” behind changes