Safety Service Patroller - VDOT TOC SSP 036 - SSPA01

U.S. Facilities, Inc.; Salem, Northern (VA, KY); Hybrid; USD 22,000 - 33,000; Full time

Job summary

U.S. Facilities, Inc. seeks a Safety Service Patroller in Salem, VA to keep roadways clear and safe. Duties include incident response, assisting motorists, and liaising with TOC and responders. Training leads to certification to operate a safety vehicle.

The role requires the ability to work in varied weather, pass physical demands, and communicate effectively in English; Spanish skills are a plus. Equal opportunity employer.

Qualifications

• Must be able to communicate clearly in English; Spanish is an asset.
• Must meet the physical demands and safety requirements.
• Basic computer and vehicle maintenance knowledge is preferred.

Responsibilities

• Monitors roadway safety and responds to crashes, debris, and congestion.
• Provides roadside assistance (tires, jumps, fuel, debris removal).
• Coordinates with TOC and first responders on incidents and lane closures.

Skills

English communication

Spanish asset

Vehicle maintenance knowledge

Basic computer skills

Shift flexibility

Education

High school diploma (equivalent)

Job description

U.S. Facilities, Inc., a consolidated facility management and infrastructure support services organization, is seeking a candidate for our Safety Service Patroller position in Salem, VA. Safety Service Patrollers (SSP) provide safe, quick clearance of incidents that affect traffic, including disabled vehicles. The primary purpose of the SSP is to ensure the roadways are free of obstructions and safe for the traveling public. To ensure safety, SSP wear highly visible, reflective uniforms and drive specially marked vehicles when assisting motorists and emergency responders. Upon successful completion of classroom and field training, the SSP will be certified to operate a fully equipped Safety Service Vehicle.

Essential Duties

• Monitors the safety of roadways (vehicle crashes, disabled/abandoned vehicles, debris, and lane-closing events, signal malfunctions, and general incident/congestion)
• Provides roadside assistance to stranded motorists (including changing tires, giving battery jumps, providing fuel, removing debris from the travel lanes, etc.)
• Works closely with other first responders at highway incidents by providing incident response, on-scene traffic control and basic first aid.
• Communicates with Traffic Operations Center (TOC) staff with regard to disabled vehicles, abandoned vehicles, debris, and lane-closing events and coordinates operations

The following physical demands are frequently required as part of the role:

• Ascend/descend steps and stairs
• Balancing activities that require body equilibrium
• Stooping and bending activities that include bending downward and forward
• Walking, standing, sitting, crouching, kneeling, squatting
• Driving a truck approximately 200mi /day
• Seeing (including field of vision, distance close to eye)
• Hand movement including: holding, finger dexterity and grasping
• Hearing
• Lifting 50 plus lbs.
• Pulling/Pushing/Reaching/ using upper body force to drag, haul, move and/or guide objects and extending both arms in any direction
• Repetitive motions
• Working with machine operations, oscillating equipment, small parts
• Working in an outside environment (cold-hot temperatures, inclement weather conditions, including rain and snow, light/daytime-dark/nighttime)
• Working around hazards (traffic)

May be required to perform additional or different duties from those set forth above to address business needs and changing business practices.

Requirements

Qualifications

• High school diploma (equivalent)
• Must be able to perform the physical demands of the job as outlined above
• Strong command on the English language and ability to communicate both in writing and verbally; Bilingualism in Spanish is an asset
• Must have a general working knowledge of vehicle maintenance
• Basic computer skills
• Ability to work various shifts including morning, evening, overnight, weekends and holidays in a variety of weather conditions
• Ability to work diligently in a noisy environment
• Use of personal protective equipment

U.S. Facilities, Inc. is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities

#USFIND01