Safety & Security Officer Per Diem

Pine Rest Christian Mental Health Svc; Grand Rapids (MI); On-site; USD 22,000 - 30,000; Full time

Job summary

Pine Rest Christian Mental Health Svc in Grand Rapids, MI is seeking a Safety & Security Officer to protect patients, staff and property. You will perform rounds, monitor surveillance, enforce safety policies, and respond to emergencies to maintain a secure environment for all.

The role requires an Associate's degree or equivalent and at least six months of related experience. You will liaise with Kent County Sheriff Dept, maintain records, train new staff, and deliver excellent customer service

Qualifications

• Associate's degree or equivalent knowledge, skills, and abilities are required.
• Minimum six months of experience in a related field.

Responsibilities

• Perform surveillance and scheduled rounds; report incidents.
• Enforce safety policies and respond to emergencies.
• Provide customer-friendly service and support to staff, patients, and visitors.
• Liaise with Kent County Sheriff Department and other law enforcement.
• Maintain records and generate reports using computer systems.
• Provide backup for switchboard emergency procedures.

Skills

Customer service

Crisis leadership

Data entry

Surveillance rounds

Communication protocols

Education

Associate's degree or equivalent

Job description

Cost Center954 Safety & SecurityScheduled Weekly Hours0Work ShiftFirst Second Third Shift (United States of America)Shift & StatusWhat Will you Do?As a Safety & Security Officer at Pine Rest, you’ll be part of tight-knit team that believes in the healing power of your expertise and compassion. You’ll be responsible for maintaining the overall security and safety of the facility, including the protection of patients, employees, and hospital property. This role involves performing a variety of moderately complex tasks across different settings such as Technical Services, Contact Center, Security, and Logistics. The Security and Safety Specialist enforces hospital safety and security policies, performs required rounds, responds to emergencies, and ensures a safe and secure environment for staff, patients, and visitors. This position requires excellent customer service skills, enthusiasm about the program and the Pine Rest organization, and the ability to function independently and as a leader when necessary.Our Safety & Security Officer are driven to make an impact in the lives of those we serve and are motivated by the healing they witness first-hand each day. They are dedicated to excellent customer service, enthusiastic about the care we offer, and foster a sense of belonging and empowerment in a diverse workplace.Principal Duties and Responsibilities:Ensure the security and safety of the facility, protecting patients, employees, and property.Perform surveillance and scheduled rounding, reporting any incidents.Enforce safety and security policies, respond to emergencies, and complete contraband checks.Create a positive, customer-friendly environment and provide excellent customer service.Participate in safety programs, identify risks, and promote patient and environmental safety.Respond to Code calls and provide safe transport for patients or staff as needed.Crisis response leadership including standard communication protocols internally and externallyLiaison with Kent County Sheriff Department and all other law enforcementMaintain records, enter data, and generate reports using computer systems.Use resources responsibly and provide input on procedural efficiency.Serve involuntary paperwork accurately and maintain direct patient contact within the scope of the position.Model the organization's mission and values, providing comprehensive support to patients.Train new employees, participate in meetings, and serve on committees, as required.Maintain annual training and demonstrate competency in required programs including drills.Provide backup for switchboard emergency procedures as needed.Perform other duties as assigned.What Does the Role Require?Education/Experience:Associate's Degree or equivalent knowledge, skills, and abilities are required.Minimum experience of six months in related field.Benefits:Medical, dental, vision & life insurance plans403(b) retirement match contribution by Pine RestGenerous PTO for full and part time employeesTuition assistance & loan forgivenessEmployee Assistance Program offering many free and discounted services for therapy, legal, accounting, gym membership, etc.Partnership with Davenport University provides generous discount on tuition for employees and family members.Notice:Pine Rest provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.All new employees are subject to a criminal background check and education verification which may include sending a copy of your high school diploma, GED, or college transcripts.NOTICE: Successful completion of a drug screen prior to employment is also part of our background process.The equivalent base pay range for this position is $15.57 - $21.79. Your interview and offer letter will specify whether the role is hourly or salaried. Please note that this range does not include potential shift differentials, incentives, or bonuses, which may be part of the total compensation package. Final base pay will be determined based on location, experience, education, certifications, and FTE status.