Safety Security Officer- Park Savoy

Westhab; New York (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

An established community development organization seeks a Safety Security Officer/Residential Aide to ensure the safety and security of clients in a men's homeless shelter. This role involves performing inspections, monitoring client behavior, and providing crisis intervention. The ideal candidate will possess strong communication skills and prior security experience, along with necessary licenses. Join a dedicated team that is committed to making a positive impact in the community and supporting vulnerable populations. This position is perfect for those ready to meet high expectations in a challenging yet rewarding environment.

Qualifications

• High school diploma or GED and prior security experience required.
• Must have NYS Security Guard License and Fire Guard License for Shelters.

Responsibilities

• Ensure safety and security of clients and property in a homeless shelter.
• Perform inspections, monitor behavior, and respond to incidents.

Skills

Excellent written and verbal communication skills

Crisis intervention

Customer service

Monitoring behavior

Education

High school diploma or GED

Tools

Magnetometer/x-ray machine

Video surveillance cameras

Job description

The Safety Security Officer/Residential Aide is responsible for ensuring the safety and security of all clients, staff, and the property around the facility in a 140 bed men’s homeless shelter. This position reports to the Shift Supervisor and Security Manager of the Facility. Proof of COVID-19 vaccine is required.

DUTIES & RESPONSIBILITIES:

• Perform daily inspections of all clients’ rooms
• Escort clients to appointments as needed
• Interact with and monitor clients' behavior and maintain good rapport by providing excellent customer service. Encourage clients to comply with facility policy and procedures.
• Control access at the main entrance by screening all clients and visitors, utilizing magnetometer/x-ray machine to detect and prevent weapons from entering the site.
• Perform crisis intervention to de-escalate potential crisis situations and document all such situations and interventions.
• Make hourly rounds throughout the entire facility including all hallways, stairwells, floors, bathrooms, laundry rooms, kitchen, and office spaces.
• Respond to incidents
• Assist with client intakes
• Perform daily pack ups and logging of client property belonging to AWOL clients
• Store and remove client property once the mandated storage time has expired
• Maintain a clean and organized storage area
• Complete logs, incident reports, and all other required documentation.
• Make calls to police, fire department, and other first responders as directed.
• Perform administrative and receptionist duties at the operations desk; monitor video surveillance cameras and fire prevention/detection alarm notification system.
• Provide duties related to fire incidents, evacuation of the building when necessary, utilizing fire procedures.
• Ensure the safety and security of all assigned equipment.
• Perform other tasks as assigned.

EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS:

High school diploma or GED and prior security experience required. Must have NYS Security Guard License, current 8 Hour Annual Certificate, and Fire Guard License for Shelters (F-02). Excellent written and verbal communication skills are necessary. Certified in Nonviolent Crisis Intervention (CPI) preferred. Must be able to work flexible shifts, weekends, and overtime if necessary.

AGENCY PROFILE & EMPLOYEE EXPECTATIONS:

Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact.