Safety Security Officer- Park Savoy (F89 Required)

Westhab; New York (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

An established community development organization seeks a dedicated Safety Security Officer to ensure the safety and security of clients and property in a bustling men's homeless shelter. In this pivotal role, you will perform daily inspections, monitor client behavior, and provide crisis intervention when necessary. This position is not just about maintaining order; it's about building relationships and fostering a safe environment for those in need. If you are passionate about community service and ready to face the challenges of this rewarding role, this opportunity is for you. Join a team committed to making a real difference in the lives of the most vulnerable members of our community.

Qualifications

• Must have NYS Security Guard License and Fire Guard License for Shelters (F-02).
• Prior security experience required with excellent communication skills.

Responsibilities

• Ensure safety and security of clients and property in the shelter.
• Perform daily inspections and monitor client behavior.

Skills

Excellent written communication skills

Excellent verbal communication skills

Crisis intervention skills

Customer service skills

Education

High school diploma or GED

Tools

Video surveillance cameras

Fire prevention/detection alarm systems

Job description

Safety Security Officer- Park Savoy (F89 Required)

The Safety Security Officer/Residential Aide is responsible for ensuring the safety and security of all clients, staff, and the property around the facility in a 140 bed men’s homeless shelter. This position reports to the Shift Supervisor and Security Manager of the Facility. Proof of COVID-19 vaccine is required.

DUTIES & RESPONSIBILITIES:

• Perform daily inspections of all clients’ rooms.
• Escort clients to appointments as needed.
• Interact with and monitor clients' behavior and maintain good rapport by providing excellent customer service. Encourage clients to comply with facility policy and procedures.
• Control access at the main entrance by screening all clients and visitors, utilizing magnetometer/x-ray machine to detect and prevent weapons from entering the site.
• Perform crisis intervention to de-escalate potential crisis situations and document all such situations and interventions.
• Make hourly rounds throughout the entire facility including all hallways, stairwells, floors, bathrooms, laundry rooms, kitchen, and office spaces.
• Respond to incidents.
• Assist with client intakes.
• Perform daily pack-ups and logging of client property belonging to AWOL clients.
• Store and remove client property once the mandated storage time has expired.
• Maintain a clean and organized storage area.
• Complete logs, incident reports, and all other required documentation.
• Make calls to police, fire department, and other first responders as directed.
• Perform administrative and receptionist duties at the operations desk; monitor video surveillance cameras, and fire prevention/detection alarm notification system.
• Provide duties related to fire incidents, evacuation of the building when necessary, utilizing fire procedures.
• Ensure the safety and security of all assigned equipment.
• Perform other tasks as assigned.

EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS:

High school diploma or GED and prior security experience required. Must have NYS Security Guard License, current 8 Hour Annual Certificate, and Fire Guard License for Shelters (F-02). Excellent written and verbal communication skills are necessary. Certified in Nonviolent Crisis Intervention (CPI) preferred. Must be able to work flexible shifts, weekends, and overtime if necessary.

AGENCY PROFILE & EMPLOYEE EXPECTATIONS:

Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hardworking professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact.

OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA):

The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education, and assistance. Westhab complies with all applicable OSHA standards, rules, and regulations in addition to keeping our workplaces free of serious recognized hazards.