Safety & Security Officer (Overnight Shift)

ZipRecruiter; Miami Beach (FL); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading wellness resort in Miami Beach is looking for a Security Manager to ensure the safety and security of guests and staff. This role involves supervising security personnel, conducting training, and overseeing safety protocols. Candidates should have a High School Diploma and at least two years of relevant experience in a hotel or resort setting, along with required certifications.

Qualifications

• 2 years of security and safety experience, preferably in a hotel/resort environment.
• CPR / First Aid AED certification required.
• Class D Security License required.

Responsibilities

• Assumes duties of the Security Manager in their absence.
• Oversees training of all new security officers.
• Investigates security incidents and maintains cleanliness of equipment.

Skills

Customer service

Interpersonal skills

Analytical skills

Problem-solving skills

Organizational skills

Education

High School Diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Job Description

This job description serves as a guide for establishing the criteria to fill a specific job and to assist in staff member evaluation related to that job. The description is subject to change at the management’s discretion and may include additional or different duties as assigned or directed.

Job Summary

Perform security duties at Carillon Miami Wellness Resort to ensure the safety and security of guests, employees, and the property, including property assets.

Essential Job Functions

• Assumes duties of the Security Manager in their absence.
• Ensure all safety and security personnel perform their duties following Carillon policies and procedures, and as instructed by the Director of Safety & Security, Assistant Director of Safety & Security, and Security Manager.
• Develops and administers the work schedule for security staff.
• Conducts and oversees training of all new security officers and ongoing training for current officers.
• Oversees the Security Key Control program, Key watcher, and property access control system (SALTO PROACCESS SPACE).
• Ensures accurate input and management of Lost & Found Items in MS SHIFT.
• Arranges and conducts monthly safety trainings, including department-specific topics.
• Reviews security and safety reports for accuracy and completeness; distributes reports as required.
• Prepares and forwards reports to the Director of Safety & Security, Assistant Director, and Security Manager.
• Assists in completing payroll documentation.
• Investigates security and safety incidents, including interviews, documentation, and findings.
• Coaches and counsels security staff as needed.
• Maintains cleanliness and good condition of equipment and work area.
• Ensures property patrols are conducted as required.
• Assists management when required.
• Maintains accurate records and conducts inventories of department materials.
• Reports and documents safety hazards or unsafe practices immediately to management.

Education, Experience, and Skill Requirements

• High School Diploma or equivalent, with 2 years of security and safety experience, preferably in a hotel/resort environment, or equivalent combination of education and experience.
• Ability to develop good relationships with staff, vendors, guests, and agencies.
• Excellent customer service and interpersonal skills.
• Good verbal and written communication skills.
• Proficiency in Microsoft Word, Excel, and Outlook.
• Strong analytical and problem-solving skills.
• Good judgment and confidentiality.
• Ability to handle multiple tasks and interruptions.
• Ability to lift and carry up to 200 lbs and manual dexterity.
• Strong organizational skills and attention to detail.
• Ability to handle stressful and emergency situations.
• Flexible schedule including weekends and holidays if required.

Certifications / Licenses - Required or Able to Obtain

• CPR / First Aid AED certification.
• Class D Security License.

Carillon Miami Wellness Resort is an equal opportunity employer.