Safety & Security Officer | Luxury Resort & Condo

Carillon Hotel, LLC.; Miami Beach (FL); On-site; USD 22,000 - 30,000; Full time

Job summary

Carillon Miami Wellness Resort in Miami Beach, FL is seeking an experienced Safety & Security Officer. You will protect guests, residents, employees and property, perform security duties, and support the Security Director and team.

The role requires coordinating trainings, managing patrols, maintaining records, and responding to safety incidents with strong customer service, discretion, and communication skills.

Qualifications

• High School Diploma or equivalent required, plus 2 years security/safety experience in hotel/resort.”
• Must develop and maintain good relationships with staff, vendors, guests, residents and agencies.
• Excellent customer service and interpersonal skills are essential.
• Good verbal and written communication skills.
• Proficiency in Word, Excel, and Outlook.

Responsibilities

• Assumes duties of the Security Manager in their absence.
• Ensures safety personnel follow Carillon policies and procedures.
• Develops and administers the security staff schedule.
• Conducts onboarding and ongoing training for security officers.
• Oversees Lost & Found input and purging in MS SHIFT.
• Conducts monthly safety trainings and department topics.
• Prepares and forwards security reports to leadership.
• Investigates incidents and interviews guests, residents, or employees as needed.
• Maintain equipment, records, and inventories.
• Handle emergencies and maintain confidentiality.

Skills

Customer service

Communication

Teamwork

Problem solving

Education

High School Diploma or equivalent

Tools

Microsoft Word

Excel

Outlook

Job description

Safety & Security Officer | Luxury Resort & Condo

Full Time Miami Beach, FL, US

4 days ago Requisition ID: 1721

Salary: $19.00 Annually

This job description serves as a guide for establishing the criteria to fill a specific job and to assist in staff member evaluation related to that job. The description is subject to change at the management’s discretion and may include additional or different duties as assigned or directed.

Job Summary

Perform Carillon Miami Wellness Resort security duties and procedures to ensure the safety and security of guests, residents, employees, and the property as well as the property assets.

Essential Job Functions

• Assumes Duties of the Security Manager in his/her absence
• Ensure all safety and security personnel perform their duties following Carillon policies and procedures, and as instructed by the Director of Safety & Security, Assistant Director of Safety & Security, and Security Manager.
• Develops and administers the work schedule for the security staff.
• Conducts and oversees training of all new security officers as well as ongoing training requirements for current security officers.
• Oversees the Security Key Control program, Key watcher, and property access control system (SALTO PROACCESS SPACE).
• Ensure accurate input and purging of Lost & Found Items in MS SHIFT.
• Arranges for and conducts monthly safety trainings as required for Carillon Miami Wellness Resort. Additionally, department-specific safety & security monthly topics.
• Review security and safety reports for completeness and accuracy; distributes reports to other departments as required.
• Prepares and forwards reports as requested by the Director of Safety & Security, the Assistant Director of Safety & Security, and the Security Manager.
• Assist in completing payroll documentation.
• Investigate security and safety incidents, including guest, resident, and employee interviews as necessary, document, and findings.
• Coach & Counsel Security staff when necessary.li
• Ensures cleanliness and excellent condition of equipment and work area.
• Ensure property patrols are conducted as required.
• Assist Carillon management when required.
• Maintains accurate records and conducts department materials inventories when necessary.
• Report and document any observed or known safety hazards, conditions, or unsafe practices and procedures to management immediately.

III. Education, Experience, and Skill Requirements

• High School Diploma or equivalent, plus 2 years of security and safety experience, or equivalent combination of education and experience, in a Hotel / Resort environment.
• Ability to develop and maintain good working relationships with all levels of Carillon Miami staff, vendors, guests, residents, and government agencies.
• Excellent customer service and positive interpersonal skills.
• Good verbal and written communication skills.
• Proficiency in Microsoft Word, Excel, and Outlook.
• Strong analytical and problem-solving abilities.
• Good judgment and the ability to maintain confidentiality are critical.
• Ability to effectively handle multiple tasks simultaneously with frequent interruptions.
• Ability to grasp, list, and /or carry or otherwise move goods weighing a maximum of 200 lbs and sufficient manual dexterity in hands.
• Strong organizational skills and attention to detail.
• Ability to handle stressful situations and be able to prevent and/or handle emergency situations.li
• Be able to work a flexible schedule if required, including weekends and holidays.

Certifications / Licenses- Required or Able to Obtain

• CPR / First Aid AED certification
• Class D Security License

Carillon Miami Wellness Resort is an equal opportunity employer.