Safety & Security Officer - Evenings

Dartmouth Health; Keene (NH); On-site; USD 42,000 - 56,000; Full time

Job summary

Dartmouth Health in Keene, NH, seeks a Security Officer to patrol buildings and grounds, protect patients, visitors and staff, and respond quickly to emergencies. You will lead staff during crises, monitor for suspicious activity, and report incidents with accuracy.

This role requires an Associate's degree or equivalent, 2–3 years of healthcare security experience, and the ability to de‑escalate and communicate calmly under pressure.

Qualifications

• Associate's degree or equivalent work experience required.
• 2–3 years of experience in healthcare security or related fields preferred.

Responsibilities

• Patrols throughout buildings and grounds to provide security.
• Responds to requests and emergency codes to safeguard people and property.
• Documents incidents with detailed reports and maintains daily activity logs.
• Collaborates with law enforcement and hospital departments as needed.

Skills

Leadership

De-escalation

Communication

Report writing

Observation skills

Education

Associate's degree or equivalent

Job description

Conducts preventative security and safety patrols throughout buildings and grounds. Provides security for the hospital and clinic patients, visitors, and staff and safeguards the property by immediately responding to all requests and emergency codes. Provides leadership and direction to staff in crisis situations to control disruptive behavior. Maintains alertness for unusual and abnormal conditions or suspicious activities. Observes unauthorized persons and notifies supervisor or police appropriately. Inspects equipment such as radios, fire extinguishers, panic alarms, AED units, emergency phones, etc. for faulty or malfunctioning operations and reports to the appropriate department. Reports potential fire or safety hazards. Performs and participates in related Safety / Emergency Management / Security drills and tests. Reports questionable conditions, incidents and discrepancies to management or other appropriate staff. Writes detailed, accurate and objective Incident Reports and Daily Activity Logs.

Conducts follow-up investigations as needed. Directs and regulates vehicular traffic as necessary. Assists in maintaining traffic control during snow removal operations. Keeps emergency vehicle lanes clear at all times. Observes and maintains radio communication with the Switchboard at all times. Assists with transporting deceased persons to the Morgue and releasing to the appropriate organization. Interacts with law enforcement officers and assists as needed. Consult with and keep the Security Supervisor and Director of Safety and informed of activities, needs and problems in assigned areas.

Security Officers may be required to perform other tasks or duties as requested by the Security Supervisor and Director of Safety and Security.

Other functions:

Works in collaboration with the Engineering Department on snow plowing / sanding, landscaping and miscellaneous contractor's notifications and communications.

Willshovelsnow as needed from walkways and / or spreads ice-melting salt mixture as directed or indicated by weather conditions.

Education:

Associate's degree or equivalent work experience required.

Experience:

2-3 years of experience in healthcare, security, military, law enforcement, corrections, or Fire/EMS preferred

Specific Skills and/or Knowledge Needed For Performance of Job:

Ability to maintain a calm composure under stressful conditions. Ability to provide leadership and direction under stressful situations. Ability to use effective and appropriate people skills (e.g., eye contact, tone of voice, facial expression) in person, on the phone (identifies self), and in every contact as a representative of CMC / DH-K. Ability to prepare clear, concise reports and routine correspondence. Ability to gather facts and evidence. Ability to de-escalate and physically interact as necessary to successfully manage disruptive or harmful behavior. Theability to lift patients, walk at a rapid pace, walk and stand for extended periods of time and withstand adverse weather conditions.

• Area of Interest: Service/Trade;