Safety Security Officer - Brooklyn Sackett

Westhab; New York (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

An established community development organization is seeking a dedicated Safety Security Officer to ensure the safety and security of clients and staff in a bustling homeless shelter. This role demands vigilance, strong communication skills, and the ability to handle crisis situations effectively. You'll be responsible for conducting inspections, managing access control, and maintaining a safe environment for all. Join a passionate team committed to empowering vulnerable communities and making a real difference in people's lives. If you are ready to take on challenges and uphold high standards of service, this opportunity is for you.

Qualifications

• High school diploma or GED and prior security experience required.
• Must have NYS Security Guard License and Fire Guard License for Shelters.

Responsibilities

• Perform daily inspections and monitor clients' behavior.
• Control access and respond to incidents throughout the facility.

Skills

Customer Service

Crisis Intervention

Communication Skills

Education

High School Diploma or GED

Tools

Video Surveillance Systems

Fire Detection Systems

Job description

Safety Security Officer - Brooklyn Sackett

The Safety Security Officer is responsible for ensuring the safety and security of all clients, staff, and the property around the facility in a 200+ bed men’s homeless shelter. This position reports to the Shift Supervisor and Security Manager of the Facility. Proof of COVID-19 vaccine is required.

DUTIES & RESPONSIBILITIES:

• Perform daily inspections of all clients’ rooms
• Escort clients to appointments as needed
• Interact with and monitor clients' behavior and maintain good rapport by providing excellent customer service. Encourage clients to comply with facility policy and procedures.
• Control access at the main entrance by screening all clients and visitors, utilizing magnetometer/x-ray machine to detect and prevent weapons from entering the site.
• Perform Crisis Intervention to de-escalate potential crisis situations and document all such situations and interventions.
• Make hourly rounds throughout the entire facility including all hallways, stairwells, floors, bathrooms, laundry rooms, kitchen, and office spaces.
• Respond to incidents
• Assist with client intakes
• Perform daily pack ups and logging of client property belonging to AWOL clients
• Store and remove client property once the mandated storage time has expired
• Maintain a clean and organized storage area
• Complete logs, incident reports, and all other required documentation.
• Make calls to police, fire department, and other first responders as directed.
• Perform administrative and receptionist duties at the operations desk; monitor video surveillance cameras, and fire prevention/detection alarm notification system.
• Provide duties related to fire incident, evacuation of the building when necessary, utilizing Fire procedure.
• Ensure the safety and security of all assigned equipment.
• Perform other tasks as assigned.

EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS:

High school diploma or GED and prior security experience required. Must have NYS Security Guard License, and current 8 Hour Annual Certificate and Fire Guard License for Shelters (F-02). Excellent written and verbal communication skills are necessary. Certified in Nonviolent Crisis Intervention (CPI) preferred. Must be able to work flexible shifts, weekends, and overtime if necessary.

AGENCY PROFILE & EMPLOYEE EXPECTATIONS:

Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hardworking professionals that are fully committed to our mission - Building Communities. Changing Lives. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE)