Safety Security Officer - 41st Street

Westhab; New York (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dedicated team as a Safety Security Officer at a leading community development organization. This role involves ensuring the safety and security of clients and staff within a homeless family shelter, performing inspections, and providing crisis intervention. You will engage with clients, maintain facility security, and document incidents, all while working in a supportive environment focused on community impact. If you are ready to take on the challenges of this rewarding position and contribute to meaningful change, this opportunity is for you.

Qualifications

• High school diploma or GED and prior security experience required.
• Must have NYS Security Guard License and Fire Guard License.

Responsibilities

• Ensure safety and security of clients and staff in the facility.
• Perform daily inspections and monitor client behavior.

Skills

Security Operations

Crisis Intervention

Customer Service

Communication Skills

Education

High School Diploma or GED

NYS Security Guard License

Fire Guard License for Shelters (F-02)

Tools

Magnetometer/X-ray Machine

Video Surveillance Systems

Job description

JOB TITLE: Safety Security Officer

FLSA: Non-Exempt

DIVISION: Services – Security

REPORTS TO: Shift Supervisor

LOCATION: New York, NY

SALARY: $19.25 PER HOUR

SUMMARY: The Safety Security Officer/Residential Aide is responsible for ensuring the safety and security of all clients, staff, and the property around the facility in a homeless family shelter with children. This position reports to the Shift Supervisor and Security Manager of the Facility. Must provide proof of COVID-19 vaccinations.

DUTIES & RESPONSIBILITIES:

• Perform daily inspections of all clients’ rooms.
• Escort clients to appointments as needed.
• Interact with and monitor clients' behavior and maintain good rapport by providing excellent customer service. Encourage clients to comply with facility policy and procedures.
• Control access at the main entrance by screening all clients and visitors, utilizing magnetometer/x-ray machine to detect and prevent weapons from entering the site.
• Perform Crisis Intervention to de-escalate potential crisis situations and document all such situations and interventions.
• Make hourly rounds throughout the entire facility including all hallways, stairwells, floors, bathrooms, laundry rooms, kitchen, and office spaces.
• Respond to incidents.
• Assist with client intakes.
• Perform daily pack-ups and logging of client property belonging to AWOL clients.
• Store and remove client property once the mandated storage time has expired.
• Maintain a clean and organized storage area.
• Complete logs, incident reports, and all other required documentation.
• Make calls to police, fire department, and other first responders as directed.
• Perform administrative and receptionist duties at the operations desk; monitor video surveillance cameras, and fire prevention/detection alarm notification system.
• Provide duties related to fire incidents, evacuation of the building when necessary, utilizing Fire procedures.
• Ensure the safety and security of all assigned equipment.
• Perform other tasks as assigned.

EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS: High school diploma or GED and prior security experience required. Must have NYS Security Guard License, current 8 Hour Annual Certificate, Fire Guard License for Shelters (F-02). Excellent written and verbal communication skills are necessary. Certified in Nonviolent Crisis Intervention (CPI) preferred. Must be able to work flexible shifts, weekends, and overtime if necessary.

AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hardworking professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE)