Safety, Quality, & Compliance Specialist

Chick-fil-A Plainfield, Indiana

Winter Haven (FL)

On-site

USD 60,000 - 80,000

Full time

14 days+

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Job summary

Chick-fil-A Supply LLC is seeking a Safety, Quality & Compliance Specialist for its Distribution Center in Winter Haven, FL. In this role, you'll support regulatory compliance, risk management, and training while working to uphold safety and quality standards within the warehouse and fleet teams.

The ideal candidate will have significant experience in warehouse operations, a solid understanding of food safety regulations, and the ability to motivate and train teams effectively. This position offers a unique opportunity to contribute to Chick-fil-A’s innovative distribution services.

Qualifications

Minimum 3 years experience in warehouse/distribution environment.
Knowledge of food safety and quality regulations.
Experience with risk performance metrics.
Effective computer and presentation skills.

Responsibilities

Motivate warehouse and fleet team members.
Evaluate and mitigate risks associated with FSQA and EHS.
Provide training on regulatory compliance and food safety.
Conduct site-level FSQA monitoring and KPI reporting.
Drive innovation in warehouse and transportation operations.

Skills

Warehouse/Distribution Experience

Regulatory Compliance knowledge

Training and Presentation Skills

Risk Management

Food Safety Standards

Incident Investigation

Collaboration Skills

Education

High School Diploma

Bachelor's Degree (preferred)

Tools

MS Suite (Excel, PowerPoint, Word)

Job description

Overview

As the Safety, Quality & Compliance (“SQC”) Specialist of the Chick-fil-A Supply Distribution Center in Winter Haven, FL. you will support the application of regulatory compliance in multiple areas, including food safety quality assurance (“FSQA”) and environmental, health and safety (“EHS”). In addition, you will support the execution of risk management, contingency planning, safety and training for the warehouse and fleet teams dedicated to delivering exceptional customer service for Chick-fil-A® restaurant Operators. You will also help lead the warehouse and fleet team dedicated to delivering exceptional customer service for Chick-fil-A® restaurant Operators while ensuring adherence to the highest safety, quality and compliance standards. In this role, you will have the opportunity to help drive continued innovation at an operation like no other in the food service industry.

About Chick-fil-A Supply

Chick-fil-A Supply®, a wholly owned subsidiary of Chick-fil-A, Inc., is an innovative distribution service provider focused on understanding and meeting the unique needs of Chick-fil-A restaurants. Chick-fil-A Supply® ensures restaurants have the food and products they need through a seamless delivery experience that extends Chick-fil-A's culture of care. For more information, visit cfa-supply.com.

Responsibilities

As the SQC Specialist, reporting to the Manager SQC, you will be responsible for motivating warehouse and fleet team members, evaluating and mitigating risks, support executing contingency plans, provide training on food safety requirements and other regulatory compliance, and much more to ensure Chick-fil-A Supply complies with all federal, state and local laws and regulations. Regulatory compliance includes but is not limited to: FDA, USDA, DOT, OSHA and EPA. Other responsibilities include but are not limited to: HACCP, material handling equipment (MHE) certifications, stock recovery and sustainability.

In addition, a successful Safety, Quality and Compliance Specialist will:

Evaluate and mitigate FSQA, EHS, and security hazards/vulnerabilities
Support execution of contingency plans dealing with recalls and withdrawals, disasters, etc.
Train and support team leaders and provide guidance on FSQA, EHS, and security operational policies/practices
Perform site level FSQA, EHS, and security monitoring inclusive of KPI management reporting
Conduct risk-based incident investigations (i.e., workplace safety, food safety, etc.)
Complete required regulatory and security forms and reporting (e.g., OSHA 300)
Monitor safety of warehouse and fleet activities providing guidance on behaviors that support safety as a core value
Foster a culture of safety, engagement and positivity that reflects Chick-fil-A values and serves Restaurant Operators
Drive innovation in the warehouse and transportation operations
Recognize contractor and employee concerns
Collaborate with operations leadership regarding staff performance, identify and drive areas of improvement in safety, and recognize team members’ outstanding performance
Support the Chick-fil-A Supply vision and strategy
Support organizational growth and future distribution center openers by participating in interview events, training/onboarding and providing temporary SQC support, if needed.
Complete other activities as deemed valuable by the organization

Required Qualifications (Knowledge, Skills, & Abilities)

To be successful in this role, you must:

Have at least 3 years of experience in warehouse / distribution environment
Demonstrate functional knowledge and expertise in distribution: Standards, processes, systems, and contingencies related to food safety, general safety, quality specifications, and all relevant laws and regulations
Compliance and risk performance metrics, measurement, and enforcement
Employee training programs
Working knowledge of innovations in supply chain, risk management, safety, and contingency execution
Effective computer and presentation skills for leading trainings
Understand safety principles and concepts
Have experience in incident and accident investigation, as well as knowledge of auditing and monitoring procedures
Be comfortable presenting to and collaborating with all levels of the organization
Have at least one year in food distribution or manufacturing operation

Preferred Qualifications (Knowledge, Skills, & Abilities)