Safety Monitor Supervisor

HELP USA INC; New York (NY); On-site; USD 52,000 - 75,000; Full time

Job summary

HELP USA INC is seeking a Safety Monitor Supervisor to oversee Safety Monitors at assigned facilities. This role ensures residents' safety, welcomes residents, and sets a positive tone for their stay.

You will supervise teams, coordinate coverage, and respond to incidents. Applicants should have a NY State Security Guard License, FDNY credentials, a high school diploma or equivalent, and the ability to work nights or weekends.

Qualifications

• Supervises staff and coordinates coverage to meet daily needs.
• Ability to work with homeless families/ disadvantaged populations.
• Strong writing skills and attention to detail.

Responsibilities

• Supervise Safety Monitors on duty and ensure policy adherence.
• Assist in developing training for Safety Monitor staff.
• Ensure minimum daily staff coverage and document staffing issues.
• Prepare and submit incident reports, patrol logs, and administrative records.
• Patrol facility grounds, sign-in residents and escort visitors as needed.
• Conduct unit inspections and maintain accurate documentation.

Skills

Staff supervision

Interpersonal skills

Written communication

Computer literacy

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

HELP USA is seeking a Safety Monitor Supervisor to oversee Safety Monitors at their assigned facility. A member of the Safety Monitor team is usually the first contact with our residents when they enter one of our facilities. In addition to ensuring residents' safety, our Safety Monitors help our residents feel welcome and set the tone for their stay. It is critical that our Safety Monitors are alert, vigilant, and courteous to our residents. Responsibilities include patrolling facility grounds, ensuring residents and guests are properly signed in, escorting visitors to proper destinations, conducting unit inspections, maintaining accurate documentation and preparing incident reports when necessary.Your responsibilities will include:Supervising Safety Monitors on duty to ensure adherence to policies and procedures.Assisting in development of training sessions for Safety Monitor Staff.Ensuring minimum daily staff coverage.Documenting individual staff problem as necessary.Preparing and submitting on time all necessary administrative reports including Incident Reports, Electronic Patrol Reports, etc.New York State Security Guard License required.FDNY F-80 required (60 days from date of hire to obtain).FDNY F-02 required (30 days from date of hire to obtain).High School Diploma or equivalent OR equivalent experience and skills.Demonstrated knowledge, experience or capacity to work with homeless families/individuals and/or disadvantaged populations.Demonstrated ability to supervise staff.Strong interpersonal skills.Ability to provide night and weekend coverage as needed.Computer literacy with Microsoft applications.Good writing skills preferred.