Safety Manager - Care Campus

SmartRecruiters, Inc.; Los Angeles (CA); Hybrid; USD 70,000 - 75,000; Full time

Job summary

St. Joseph Center in Los Angeles is seeking a Safety Manager to lead participant, employee, and site safety across the Care Campus. You will manage the Safety team, plan staffing, incident prevention, and emergency response with a trauma-informed approach.

You will work closely with program staff, Facilities, and local responders to de-escalate risk, coordinate training, and improve campus safety while upholding dignity and social justice values.

Qualifications

• High school diploma or equivalent; bachelor’s degree in a related field preferred.
• Progressive experience in safety, security, crisis response, homeless services, behavioral health, healthcare, residential services, or related environment preferred.
• Supervisory or management experience preferred, especially with sizable frontline teams across multiple shifts.
• Demonstrated experience with de-escalation, crisis response, emergency procedures, incident management, and staff training.
• Strong situational judgment and the ability to stay calm and make sound decisions in changing situations.

Responsibilities

• Direct daily Safety operations, staffing, post assignments, coverage, shift handoffs, and team performance.
• Maintain a visible leadership presence across the Campus and perimeter while identifying risks and preventive measures.
• Foster a participant-centered approach using communication, relationship-building, and de-escalation when safe.
• Lead incident response, emergency preparedness, overdose response, documentation, review, and follow-up.
• Coach and develop Safety Leads and frontline staff; reinforce expectations and escalation protocols.
• Coordinate with Client Support, clinical staff, Facilities, third-party security, EMS, and law enforcement.
• Use incident trends to improve deployment, procedures, training, and campus safety.

Skills

Safety leadership

Crisis response

Incident management

Staff training

Supervisory experience

De-escalation

Judgment under pressure

Education

High school diploma or equivalent

Bachelor's degree preferred

Job description

• Compensation: USD 70,000 - USD 75,000 - yearly

Company Description

Background

Since 1976, St. Joseph Center has been meeting the needs of low-income and homeless individuals and families in Venice, Santa Monica, Mar Vista, and surrounding communities. The Center is a 501(c)(3) nonprofit community organization that assists people without regard for religious affiliation or lack thereof through comprehensive case management and integrated social service programs. The Center enjoys broad-based community support as well as a sponsored relationship with its founders, the Sisters of St. Joseph of Carondelet. St. Joseph Center serves approximately 6,000 individuals annually.

Brief Description of Principal Activities

Multifaceted intervention, prevention, and education services are carried out at four sites on the Westside of Los Angeles. St. Joseph Center’s integrated programs provide clients with concentrated and coordinated access to services according to the nature of their needs.

Job Description

About the Role

The Safety Manager leads participant, employee, and site safety for the Care Campus. The role manages the Safety team, staffing and deployment, incident prevention and response, de-escalation, emergency preparedness, and coordination with program teams, third-party security, and emergency responders. The approach to safety is grounded in dignity, trauma-informed engagement, harm reduction, and appropriate escalation.

What You'll Lead

• Direct daily Safety operations, staffing, post assignments, coverage, shift handoffs, and team performance.
• Maintain a visible leadership presence across the Campus and immediate perimeter while identifying emerging risks and preventive measures.
• Build a participant-centered approach that uses communication, relationship-building, conflict resolution, and de-escalation whenever circumstances safely allow.
• Lead incident response, emergency preparedness, overdose response, documentation, review, and follow-up.
• Coach and develop Safety Leads and frontline staff and reinforce clear expectations, authority, escalation protocols, and professional conduct.
• Coordinate effectively with Client Support, clinical and program staff, Facilities, third-party security, EMS, law enforcement, and other partners.
• Use incident trends and operational information to improve deployment, procedures, staff training, and campus safety.

Qualifications

What You'll Bring

• High school diploma or equivalent required; bachelor's degree in a related field preferred.
• Progressive experience in safety, security, crisis response, homeless services, behavioral health, healthcare, residential services, or a related environment preferred.
• Supervisory or management experience strongly preferred, particularly with sizable frontline teams working across multiple shifts.
• Demonstrated experience with de-escalation, crisis response, emergency procedures, incident management, and staff training.
• Strong situational judgment and the ability to remain calm and make sound decisions in rapidly changing situations.

Additional Information

Our Values

Dignity | Community | Integrity | Partnership | Social Justice | Radical Care

Regular use of a computer and HR technology platforms is required, along with the ability to manage detailed records and sustained periods of screen-based work. The role follows a hybrid work arrangement with regular onsite presence and occasional travel among Los Angeles-area locations. Reasonable accommodations may be made to enable qualified individuals to perform the essential functions of the role.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand, sit, walk, stoop, talk, hear, reach above and below shoulders; use hand and finger dexterity, keyboarding and making and receiving telephone calls. The employee may be required on occasion to lift and or carry up to 20 lbs.

EEO:

SJC (St. Joseph Center) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics or status as a veteran. In addition to federal law requirements, SJC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Excellent Benefits package available.